HP Scanjet 5500c HP Scanjet 4500 and 5500 series scanners - (English) User Man - Page 23
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after the warranty period Call (208) 323-2551. Charges are $25.00 per issue, charged to your credit card. If you think your HP product might need service, call HP Customer Support, which can help determine if service is required. hewlett-packard upgraded warranty statement You can buy an extended, comprehensive warranty for your HP product, but you must do so within 180 days of purchasing the product. Upgrade your standard factory warranty to three years with the HP SupportPack. Service coverage begins on product purchase date and the pack must be purchased within the first 180 days of product purchase. HP will determine the hardware service offering based upon the outcome of system self-test programs run by the customer through the initial call to HP Customer Support. If during your technical support call it is determined that your product needs replacement, then HP will ship you this replacement product the next business day free of charge. This warranty upgrade offers maximized uptime and productivity, the convenience of door-to-door pickup and delivery, with all packaging and freight prepaid by HP. Available in the US only. For more information call 1-888-999-4747 or visit http://www.homeandoffice.hp.com and select "warranty upgrades" under "product support." obtain support worldwide Telephone support is free for one year in Asia and the South Pacific, and for 30 days in the Middle East and Africa. The information contained in this document and the applicable conditions for HP phone support are subject to change without notice. Please check for the latest information and conditions at http://www.hp.com/cposupport/loc/ regional.html. Alternatively, you can ask your dealer or call HP at the phone number listed in this document. For English support in Europe, contact +44 (0) 207 512 52 02. hp support 18