HP Split 13t-m000 HP Split 13 x2 PC Maintenance and Service Guide - Page 93

Remove everything and reinstall Windows, Change PC settings

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NOTE: During Refresh, a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall. See Help and Support for instructions on reinstalling traditional applications. From the Start screen, type h, and then select Help and Support. NOTE: You may be prompted for your permission or password when using Refresh. See Help and Support for more information. From the Start screen, type h, and then select Help and Support. To start Refresh: 1. Connect the tablet to the keyboard dock. 2. From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the charms. 3. Click Settings. 4. Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen. 5. Scroll the right-side choices down to display Refresh your PC without affecting your files. 6. Under Refresh your PC without affecting your files, select Get started, and then follow the on-screen instructions. Remove everything and reinstall Windows Sometimes you want to perform detailed reformatting of your computer, or you want to remove personal information before you give away or recycle your computer. The process described in this section provides a speedy, simple way to return the computer to its original state. This option removes all personal data, apps, and settings from your computer, and reinstalls Windows. IMPORTANT: This option does not provide backups of your information. Before using this option, back up any personal information you wish to retain. You can initiate this option by using the f11 key or from the Start screen. To use the f11 key: 1. Connect the tablet to the keyboard dock. 2. Press f11 while the computer boots. - or - Press and hold f11 as you press the power button. 3. Select Troubleshoot from the boot options menu. 4. Select Reset your PC, and then follow the on-screen instructions. To use the Start screen: 1. Connect the tablet to the keyboard dock. 2. From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the charms. 3. Click Settings. 4. Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen. 5. Scroll the right-side choices down to display Remove everything and reinstall Windows. 6. Under Remove everything and reinstall Windows, select Get started, and follow the on-screen instructions. 84 Chapter 8 Backing up, restoring, and recovering

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NOTE:
During Refresh, a list of removed traditional applications will be saved so that you have a quick way
to see what you might need to reinstall. See Help and Support for instructions on reinstalling traditional
applications. From the Start screen, type
h
, and then select
Help and Support
.
NOTE:
You may be prompted for your permission or password when using Refresh. See Help and Support
for more information. From the Start screen, type
h
, and then select
Help and Support
.
To start Refresh:
1.
Connect the tablet to the keyboard dock.
2.
From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the charms.
3.
Click
Settings
.
4.
Click
Change PC settings
in the bottom-right corner of the screen, and then select
General
from the PC
settings screen.
5.
Scroll the right-side choices down to display
Refresh your PC without affecting your files
.
6.
Under
Refresh your PC without affecting your files
, select
Get started
, and then follow the on-screen
instructions.
Remove everything and reinstall Windows
Sometimes you want to perform detailed reformatting of your computer, or you want to remove personal
information before you give away or recycle your computer. The process described in this section provides a
speedy, simple way to return the computer to its original state. This option removes all personal data, apps,
and settings from your computer, and reinstalls Windows.
IMPORTANT:
This option does not provide backups of your information. Before using this option, back up
any personal information you wish to retain.
You can initiate this option by using the
f11
key or from the Start screen.
To use the
f11
key:
1.
Connect the tablet to the keyboard dock.
2.
Press
f11
while the computer boots.
– or –
Press and hold
f11
as you press the power button.
3.
Select
Troubleshoot
from the boot options menu.
4.
Select
Reset your PC
, and then follow the on-screen instructions.
To use the Start screen:
1.
Connect the tablet to the keyboard dock.
2.
From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the charms.
3.
Click
Settings
.
4.
Click
Change PC settings
in the bottom-right corner of the screen, and then select
General
from the PC
settings screen.
5.
Scroll the right-side choices down to display
Remove everything and reinstall Windows
.
6.
Under
Remove everything and reinstall Windows
, select
Get started
, and follow the on-screen
instructions.
84
Chapter 8
Backing up, restoring, and recovering