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HP StorageWorks 16-EL HP StorageWorks Web Tools V3.1.x/4.1.x User Guide (AA-RS - Page 269

Web Tools and Firmware Download

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Troubleshooting Web Tools Web Tools and Firmware Download There are multiple phases involved with firmware download and activation. When Web Tools reports that firmware download has been completed successfully, this indicates that a basic sanity check, package retrieval, package unloading, and verification was successful. Note: Web Tools currently forces a full package install. To perform an incremental upgrade use the Fabric OS command line interface. A reboot is required to activate the newly downloaded firmware. The reboot is done automatically from the Web Tools user perspective and results in a loss of network connectivity with Web Tools. Web Tools screens will continue to be visible during the reboot, but not available. Wait approximately 10 minutes to ensure that all of the application windows have been restored. If Web Tools fails to respond after 20 minutes, you may need to close all Web Tools applications windows and restart them, or contact their system administrator for network assistance. The Web Tools loss of network connectivity during a failover or reboot (initiated though the firmwaredownload) varies for different configurations: ■ Core Switch 2/64 with dual CP-loss of network connectivity due to failover is approximately 1 minute. ■ Core Switch 2/64 with single CP-loss of network connectivity due to reboot is approximately 4 minutes if diagpost is disabled and up to 16 minutes if diagpost is enabled. ■ SAN Switch 2/32-loss of network connectivity due to reboot is approximately 4 minutes if diagpost is disabled and 8 minutes if diagpost is enabled. Web Tools Version 3.1.x/4.1.x User Guide 269

Section	Page
Contents	3
About this Guide	17
Overview	18
Intended Audience	18
Related Documentation	18
Conventions	19
Document Conventions	19
Table 1: Document Conventions	19
Text Symbols	19
Getting Help	21
HP Technical Support	21
HP Storage Website	21
HP Authorized Reseller	21
Introducing HP Web Tools	23
Overview	24
Advantages of Web Tools	24
Capabilities of Web Tools	24
Table 2: Fabric Management Tasks	25
Table 3: Switch Management Tasks (Continued)	25
Table 4: Port Management Tasks	26
Web Tools Main Views	27
Figure 1: Web Tools Switch Explorer View for a Core Switch 2/64	28
Fabric Tree	28
Figure 2: Fabric Tree	29
Fabric Management Toolbar	29
Figure 3: Fabric Management Toolbar	29
Switch View	30
Figure 4: Switch View	31
Port Information View	33
Figure 5: Port Information View	33
Web Tools in Secure Mode	34
Web Tools Access and the HTTP_POLICY	34
Primary FCS Only Functionality	34
Disabled Functionality	34
Installation	35
Requirements	36
Switch Requirements	36
Workstation Requirements	36
Web Browser Requirements	36
Java Plug-in and JRE Requirements	37
Installing Prerequisite Software on a Workstation	38
Installing a Web Browser	38
Configuring the Web Browser	38
Configuring Netscape Communicator	38
Configuring Internet Explorer	39
Installing the Java Plug-in on the Workstation	39
Installing the Java Plug-in on Solaris	39
Installing a Java Patch on Solaris	40
Installing the Java Plug-in on Windows XP, 2000, or NT	40
Licensing Web Tools on the Switch	41
Installing a Web Tools License Through Telnet	41
Installing Web Tools Through the Web	42
To Install additional Licenses Through the Web	42
Launching HP Web Tools	43
Switch Explorer View	45
About the Switch Explorer View	46
Figure 6: Switch Explorer for a Core Switch 2/64	47
Fabric Tree	48
Figure 7: List of Switches in the Fabric Tree View	48
Table 5: Fabric Tree Field Descriptions	49
Fabric Toolbar	49
Figure 8: Fabric Toolbar	49
Table 6: Fabric Toolbar Buttons	50
Switch Graphic	51
Figure 9: Example Switch View for a Core Switch 2/64	52
Figure 10: Example Switch View for a SAN Switch 2/32	53
Switch Graphic Buttons	54
Table 7: Switch Panel Buttons	54
Switch Information Window	57
Table 8: Switch Information Window	57
Status Legend	58
Refresh Rates in Web Tools	59
Table 9: Polling Rate in the Switch Explorer Window	59
Accessing the Switch Explorer	60
Switch Management	61
About Switch Management	62
Switch Explorer for the Core Switch 2/64	62
Figure 11: Example of the Switch Explorer for the Core Switch 2/64	62
Switch Explorer for SAN Switch 2/32	63
Figure 12: Example of the Switch Explorer for the SAN Switch 2/32	63
Switch Information Field Descriptions	64
Table 10: Switch Information View	64
About the Switch Status Button	65
Switch Status Example	65
Figure 13: Switch Status Window	65
Using the Switch Status Button	66
About the Switch Events Button	67
Switch Events Example	67
Figure 14: Switch Events Window	67
Switch Events Field Descriptions	67
Table 11: Switch Events Field Descriptions	67
Accessing the Switch Events Report	69
About the Admin Button	70
About the Telnet Button	71
Telnet and Security	71
Figure 15: Telnet Disabled Banner when in Secure Mode	71
Telnet Example	71
Figure 16: Telnet Sample Window	72
Telnet Descriptions	72
Table 12: Telnet Window Field Descriptions	72
Accessing Telnet Through Web Tools	74
About the Performance Monitor Button	75
About the Beacon Button	76
Beacon Button-Physically Locating a Switch in a Fabric	77
About the Switch Info Button	78
Table 13: Info Button Fields Descriptions	78
Accessing Switch Information	79
About the Fabric Watch Button	80
About the Fan Button	81
About the Temp Button	82
About the Power Button	83
About HA Admin	84
HA Admin Example	84
Figure 17: HA Admin Window	85
HA Admin Field Descriptions	85
Table 14: HA Admin Common Field and Button Descriptions	86
Service Tab Field Descriptions	86
Table 15: HA Admin Service Tab Field Descriptions	86
CP Tab Field Descriptions	87
Table 16: HA Admin CP Tab Field Descriptions	88
Using HA Admin	89
Accessing the HA Admin Interface	89
Synchronizing Services on the CP	89
Initiating a CP Failover	90
Switch Admin Window	91
About the Switch Admin Window	92
Switch Admin Window	92
Switch Admin Window Field Descriptions	92
Table 17: Switch Admin Window Field Descriptions	92
Accessing the Switch Admin Window	94
About the Switch Information Tab	95
Switch Information Tab Example	95
Figure 18: Switch Information Tab of the Switch Admin Window	95
Switch Information Field Descriptions	96
Table 18: Switch Information Field Descriptions	96
Using the Switch Information Tab	97
Enabling/Disabling a Switch	97
Viewing/Printing a Switch Report	97
About the Network Config Tab	98
Syslog IP	98
Switch Identification	98
Network Config Tab Example	98
Figure 19: Network Configuration Tab of the Switch Admin Window	99
Figure 20: Advanced IP Configuration Window (Core Switch 2/64 only)	100
Network Config Field Descriptions	100
Table 19: Network Config Field Descriptions	100
Using the Network Config Tab	102
Configuring an Ethernet IP or FC IP Address	102
Configuring a Syslog IP Address	102
About the Upload/Download Tab	103
Upload/Download Tab Example	103
Figure 21: Upload/Download Tab of the Switch Admin Window	104
Upload/Download Field Descriptions	104
Table 20: Upload/Download Field Descriptions	105
Using the Upload/Download Tab	106
Performing a Firmware Download	106
Backing Up a Firmware Config File	106
Performing a Config Download to Switch	106
About the SNMP Tab	108
Security	108
SNMP Tab Example	108
Figure 22: SNMP Tab of the Switch Admin Window	109
SNMP Field Descriptions	109
Table 21: SNMP Field Descriptions	110
Using the SNMP Tab to Set Trap Levels	111
About the License Admin Tab	112
License Admin Tab Example	112
Figure 23: License Admin Tab of the Switch Admin Window	112
License Admin Field Description	112
Table 22: License Admin Field Descriptions	113
Using the License Admin Tab	114
Add a License to a Switch	114
Remove a License From a Switch	114
About the Port Setting Tab	115
Port Settings Tab Example	115
Figure 24: Port Settings Tab of the Switch Admin Window	116
Port Settings Field Descriptions	117
Table 23: Port Setting Field Descriptions	117
Using the Port Setting Tab	118
Enabling or Disabling a Port	118
Enabling Trunking on a Port	118
Configuring Port Speed	118
Assigning a Name to a Port	119
Disabling a Port over Reboots	119
About the Configure Tab	120
Configure (Fabric) Tab Example	120
Figure 25: Configure (Fabric) Tab of the Switch Admin Window	121
Configure (Fabric) Field Descriptions	122
Table 24: Configure (Fabric) Field Descriptions	122
Virtual Channels	123
Table 25: VC Parameters Default Settings	123
Configure (Virtual Channel) Tab Example	124
Figure 26: Configure (Virtual Channel) Tab of the Switch Admin Window	124
Configure (Virtual Channel) Field Descriptions	125
Table 26: Virtual Channel Field Descriptions	125
Configure (Arbitrated Loop) Tab Example	126
Figure 27: Configure (Arbitrated Loop) Tab of the Switch Admin Window	126
Configure (Arbitrated Loop) Field Descriptions	127
Table 27: Configure (Arbitrated Loop) Field Descriptions	127
Configure (System) Tab Example	128
Figure 28: Configure (System) Tab of the Switch Admin Window	128
Configure (System) Field Descriptions	129
Table 28: Configure (System) Field Descriptions	129
Using the Configure Tab to Configure FAN Frame Notification Parameters	130
About the Routing Tab	131
Navigation Tree	131
Dynamic Load Sharing	131
In-Order Delivery	131
Routing (FSPF Route) Tab Example	132
Figure 29: Routing (FSPF Route) Tab of the Switch Admin Window	132
Routing Field Descriptions	133
Table 29: Routing Field Descriptions	133
Routing (FSPF Route) Field Descriptions	133
Table 30: Routing (FSPF Route) Field Descriptions	133
Routing (Static Route) Tab Example	135
Figure 30: Routing (Static Route) Tab of the Switch Admin Window	135
Routing (Static Route) Field Descriptions	136
Table 31: Routing (Static Route) Field Descriptions	136
Routing (Link Cost) Tab Example	137
Figure 31: Routing (Link Cost) Tab of the Switch Admin Window	137
Routing (Link Cost) Field Descriptions	138
Table 32: Routing (Link Cost) Field Descriptions	138
Using the Routing Tab	139
Viewing FSPF Routing	139
Setting up a Static Route	139
Enabling/Disabling Dynamic Load Sharing	140
Enabling/Disabling In-Order Delivery	140
Configuring Link Cost	140
About the Extended Fabric Tab	142
VCXLT Initiation	142
Port Speed	142
Long Distance Settings	142
Extended Fabric Tab Example	143
Figure 32: Extended Fabric Tab of the Switch Admin Window	143
Extended Fabric Field Descriptions	143
Table 33: Extended Fabric Field Descriptions	144
Using the Extended Fabric Tab to Configure a Port For Long-Distance	145
About the Trunk Information Tab	146
Trunk Information Tab Example	146
Figure 33: Trunk Information Tab of the Switch Admin Window	146
Trunk Information Field Descriptions	147
Table 34: Trunk Information Field Descriptions	147
Using the Trunk Information Tab	148
Accessing the Trunk Information Tab	148
Performance Monitoring	149
About Performance Monitor	150
Port Throughput	150
Switch Throughput	150
Basic Monitoring	150
Advanced Monitoring	150
Features	150
Performance Monitor Example	152
Figure 34: Performance Monitor Window	152
Using the Performance Monitor	153
About the Actions Menu	154
Actions Menu Example	154
Figure 35: Performance Monitor Actions Menu	154
Actions Menu Descriptions	154
Table 35: Actions Menu Options Descriptions	155
Display Canvas Configurations Example	155
Figure 36: Display Canvas Configuration Example	156
Display Canvas Configuration Descriptions	156
Table 36: Display Canvas Configuration	156
Save Canvas Configuration Example	157
Figure 37: Save Canvas Configuration Example	157
Save Canvas Configuration Descriptions	157
Table 37: Save Canvas Configuration Descriptions	158
Display Resource Usage Example	158
Figure 38: Display Resource Usage Example for Core Switch 2/64	159
Display Resource Usage Descriptions	159
Table 38: Display Resource Usage	160
Print All Graphs	160
Using the Actions Menu	161
Adding a Graph to a Canvas	161
Changing an Existing Graph	161
Printing Graphs	162
About the Performance Graphs Menu	163
About Basic Monitoring	164
Basic Monitoring Example	164
Figure 39: Port Throughput Setup Example on a Core Switch 2/64	164
Basic Monitoring Descriptions	165
Table 39: Basic Monitoring Graph Descriptions	165
Using Basic Performance Monitoring	167
Creating a Port Throughput Graph	167
Creating a Snapshot of Port Errors	167
About Advanced Monitoring (Optional)	168
Advanced Monitoring Example	168
Figure 40: SCSI Write on a LUN Per Port Setup Example on a SAN Switch 2/32	168
Advanced Monitoring Descriptions	168
Table 40: Advanced Monitoring Graph Descriptions	169
Using Advanced Performance Monitoring	170
Creating an SID/DID Performance Graph	170
Creating an SCSI vs. IP Traffic Graph	170
Fabric Watch	171
About Fabric Watch	172
Accessing Fabric Watch	173
About the Alarm Notification Tab	174
Alarm Notification Tab Example	174
Figure 41: Alarm Notification Tab of Fabric Watch	174
Alarm Notification Field Descriptions	175
Table 41: Alarm Notification Field Descriptions	175
Using the Alarm Notification Tab	176
About the Threshold Configuration Tab	177
Threshold Configuration Tab Example	177
Figure 42: Threshold Configuration Area Configuration Tab	177
Threshold Notification Fields Descriptions	178
Table 42: Threshold Configuration Area Configuration Field Descriptions	178
Table 43: Threshold Configuration Element Configuration Field Descriptions	179
Table 44: Threshold Configuration Report Field Descriptions	179
Using the Threshold Configuration Tab	181
Configuring Boundary and Alarm Settings	181
Enable/Disable Alarm Configurations	181
Setting the Behavior Type of an Alarm	182
View an Alarm Configuration Report	182
About the Email Configuration Tab	183
Email Configuration Tab Example	183
Figure 43: Email Configuration Tab	183
Email Configuration Field Descriptions	184
Table 45: Email Configuration Field Descriptions	184
Using the Email Configuration Tab	185
Fabric Management	187
About Fabric Management	188
Fabric Toolbar Example	188
Figure 44: Fabric Management Toolbar	188
Fabric Toolbar Descriptions	188
Table 46: Fabric Toolbar Descriptions	188
Using Fabric Management	189
About Fabric Events	190
Fabric Events Example	190
Figure 45: The Fabric Events Window	190
Fabric Events Descriptions	190
Table 47: Fabric Events Description of Fields	191
Accessing Fabric Events	191
About the Fabric Topology	192
Fabric Topology Example	192
Figure 46: Fabric Topology Window	192
Fabric Topology Descriptions	193
Table 48: Fabric Topology Description of Fields	193
Printing a Fabric Topology Report	193
About the Name Server	195
Name Server Example	195
Figure 47: Name Server Table Window	195
Name Server Field Descriptions	195
Table 49: Name Server Description of Fields and Buttons	196
Table 50: Name Server Description of Columns	196
Viewing the Name Server	197
About Zoning	198
Zone Administration	199
About Zone Administration	200
Alias Description	200
Zone Description	200
Configuration Description	200
Sample Configuration	201
Table 51: Sample Zoning Database	201
Zoning Schemes	201
Security	201
Zoning Methods	202
Selecting the Zoning Method	202
Figure 48: View drop-down Menu of the Zone Administration Window	202
Zoning Method and Tabs Available	202
Table 52: Zone Methods and Tabs Available	203
Zoning Method and Hard or Soft Zoning Enforcement	203
Using the Zone Administration Window	204
Accessing the Zone Administration Window	204
Viewing the Enabled Zone Configuration	204
About the File Menu	205
Table 53: File Menu Options	205
Using the File Menu	206
Figure 49: Zoning Configuration summary	206
About the Edit Menu	207
Table 54: Edit Menu Options	207
Using the Edit Menu	208
Adding a WWN in the Zoning Database	208
Deleting a WWN in the Zoning Database	208
Replacing a WWN in the Zoning Database	209
Searching For a Zone Member	209
About the View Menu	210
Table 55: View Menu Options	210
Using the View Menu	211
Select a Zoning Method	211
Refresh Zoning	211
Refresh the Fabric	212
About the Actions Menu	213
Table 56: Actions Menu Options	213
Enable a Config Option	213
Disable Zoning Option	213
Using the Actions Menu	214
Enabling a Configuration	214
Figure 50: Enable Config Dialog Box	214
Disabling Zoning	215
Saving Changes to an Existing Configuration	215
Clearing the Zoning Database	215
About the Alias Tab	217
Alias Tab Example	217
Figure 51: Alias Tab in the Zone Administration Window	217
Alias Tab Descriptions	218
Table 57: Alias Tab Field Descriptions	218
Using the Alias Tab	220
Creating an Alias	220
Modifying the Members of an Alias	221
Deleting an Alias	221
Renaming an Alias	221
About the Zone Tab	223
Zone Tab Example	223
Figure 52: Zone Tab in the Zone Administration Window	223
Zone Tab Descriptions	223
Table 58: Zone Tab Field Descriptions	224
Using the Zone Tab	226
Creating a Zone	226
Modifying the Members of a Zone	227
Deleting an Zone	227
Renaming a Zone	227
About the QuickLoop Tab	229
QuickLoop Tab Example	229
Figure 53: QuickLoop Tab in the Zone Administration Window	229
QuickLoop Tab Descriptions	229
Table 59: QuickLoop Tab Field Descriptions	230
Using the QuickLoop Tab	231
Creating a QuickLoop	231
Modifying the Members of a QuickLoop	232
Deleting an QuickLoop	232
Renaming a QuickLoop	233
About the Fabric Assist Tab	234
Fabric Assist Example	234
Figure 54: Fabric Assist Tab in the Zone Administration Window	234
Fabric Assist Descriptions	235
Table 60: Fabric Assist Fields Descriptions	235
Using the Fabric Assist Tab	237
Creating a Fabric Assist Zone	237
Modifying the Members of a Fabric Assist Zone	237
Deleting an Fabric Assist Zone	238
Renaming a Fabric Assist Zone	238
About the Config Tab	240
Config Tab Example	240
Figure 55: Config tab in the Zone Administration window	240
Config Tab Descriptions	240
Table 61: Config Tab Field Descriptions	241
Using the Config Tab	243
Creating a Configuration	243
Modifying the Members of a Config	244
Deleting a Config	245
Renaming a Config	245
Creating a Configuration Analysis Report	246
Figure 56: Analyze Config Report Example	246
Port Management	249
About Port Management	250
Using Port Management	251
Enabling or Disabling a Port	251
Enabling Trunking on a Port	251
Configuring Port Speed	252
Assigning a Name to a Port	252
About the Port Graphic	253
Port Graphic Example	253
Figure 57: Example port graphics (located within the Switch Graphic)	253
Using the Port Graphic	254
About the Port Information View	255
Table 62: Port Information Window	255
PortStats Tab Example	255
Figure 58: PortStats tab of the Port Information window	256
PortStats Tab Descriptions	256
Table 63: Port Information Window PortStats Tab Field Descriptions	256
SFP Tab Example	258
Figure 59: SFP Tab of the Port Information Window	258
SFP Tab Descriptions	258
Table 64: Port Information Window SFP Tab Field Descriptions	258
Loop Tab Example	260
Figure 60: Loop Tab of the Port Information Window	261
Loop Tab Descriptions	261
Table 65: Port Information Window Loop Tab Field Descriptions	261
Troubleshooting Web Tools	263
Web Tools Limitations	264
Core Switch 2/64 in Web Tools	264
Zoning in Web Tools	264
Refresh Limitations in Web Tools	265
Telnet Button and Web Tools	266
Web Tools and Windows	266
Web Tools and Netscape on Solaris	267
Web Tools and the JRE	268
Web Tools and Firmware Download	269
Glossary	271
Index	303
A	303
B	303
C	303
D	303
E	304
F	304
G	304
H	304
I	305
J	305
K	305
L	305
M	305
N	305
O	305
P	305
Q	306
R	306
S	306