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Upgrading the firmware

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Converting an MO Jukebox to UDO or Mixed-Media Technology Upgrading the firmware Before performing the hardware conversion, upgrade the firmware to the correct version for UDO-libraries. Note: Use HP StorageWorks Library and Tape Tools (L&TT) to get the proper firmware. Download this software and the corresponding user's guide on the Web from http://www.hp.com/support/tapetools. To upgrade the firmware: 1. If there are disks in any of the drives, use the control panel to remove them. 2. Record the customer's default configurations so that the jukebox can be correctly restored, if necessary. Go to the CONF* menu on the control panel to access and display the current jukebox configurations. Caution: Do not switch off power to the jukebox until you are sure the SCSI bus is inactive. Switching off the jukebox when the SCSI bus is active can cause data loss and/or indeterminate bus states. 3. If the host computer does not have HP StorageWorks Library and Tape Tools (L&TT), you will need to connect to a laptop that does have L&TT to update the jukebox firmware. To do so, perform the following tasks: a. Power off the jukebox. b. Ensure that your host computer is also powered off and disconnect it from the jukebox. c. Remove any cable connections to the single-ended ports on the interface module. d. Connect a SCSI cable between your laptop computer and the 50-pin single-ended SCSI ports on the SCSI interface PCA. e. Power on the laptop computer and the jukebox. 4. Follow the HP StorageWorks L&TT instructions to download the UDO jukebox firmware. ■ Download firmware for an AA965A for a UDO-only conversion. ■ Download firmware for an AA968A for a mixed-media conversion. Note: This requires an override because the UDO firmware does not match the hardware ID string, which is still MO technology. Set CONFIG 40 to ON from the jukebox Operator Control Panel (OCP). Also, the jukebox display will likely show DEVICE FAILED. Again, this is because the MO hardware is still in place. 5. Wait until the jukebox status is READY or DEVICE FAILED or FIRMWARE MISMATCH after the download. 6. Power off the jukebox. 7. Disconnect the laptop computer. 14 1000ux/1900ux/2300ux Optical Jukebox Conversion Guide

Section	Page
Contents	3
About this Guide	5
About this Guide	5
Related documentation	6
Conventions	7
Document conventions	7
Table 1: Document conventions	7
Text symbols	7
WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or death.	7
Caution: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or data.	7
Getting help	8
HP technical support	8
HP storage web site	8
HP authorized reseller	8
Preparing for Conversion	9
Overview	9
Conversion options and kits	10
Converting an existing MO jukebox to UDO technology (making the unit UDO-ready)	10
Table 2: Contents of Kit AA994A	10
Retrofitting and reinstalling 14x MO drives for a mixed-media jukebox	10
Table 3: Contents of Kit AA995A	10
Increasing jukebox capacity	11
Table 4: Contents of Kit AA996A	11
Tools and firmware	12
Tools	12
Firmware	12
Converting an MO Jukebox to UDO or Mixed-Media Technology	13
Overview	13
Upgrading the firmware	14
1. If there are disks in any of the drives, use the control panel to remove them.	14
2. Record the customer’s default configurations so that the jukebox can be correctly restored, if necessary.	14
Caution: Do not switch off power to the jukebox until you are sure the SCSI bus is inactive. Switching off the jukebox when the SCSI bus is active can cause data loss and/or indeterminate bus states.	14
3. If the host computer does not have HP StorageWorks Library and Tape Tools (L&TT), you will need to connect to a laptop that does have L&TT to update the jukebox firmware. To do so, perform the following tasks:	14
a. Power off the jukebox.	14
b. Ensure that your host computer is also powered off and disconnect it from the jukebox.	14
c. Remove any cable connections to the single-ended ports on the interface module.	14
d. Connect a SCSI cable between your laptop computer and the 50-pin single-ended SCSI ports on the SCSI interface PCA.	14
e. Power on the laptop computer and the jukebox.	14
4. Follow the HP StorageWorks L&TT instructions to download the UDO jukebox firmware.	14
5. Wait until the jukebox status is READY or DEVICE FAILED or FIRMWARE MISMATCH after the download.	14
6. Power off the jukebox.	14
7. Disconnect the laptop computer.	14
Accessing inside the jukebox	15
1. Remove the back access panel by lifting and pulling the access panel from the unit.	15
2. Right side access panel	15
3. Back access panel	15
4. Left side access panel	15
5. Left and top access panel	15
6. Power cord exits the jukebox	15
7. Mailslot	15
8. Power switch	15
9. Control panel	15
Figure 1: Jukebox access panels and other important features	15
2. Unplug the power cord from the back of the jukebox.	15
3. Remove the front access panel by removing the T-20 combination slotted/Torx screw on the bottom of the panel and lifting the panel from the unit.	15
4. Remove the right side access panel by removing the 7 T-20 combination slotted/Torx screws, then lifting the panel from the unit.	15
5. Unplug the power switch cable.	15
2. Front panel cable	16
3. Power switch cable	16
Figure 2: Power switch cable and front panel cable	16
6. Remove the control panel cable plate.	16
7. Unplug the front panel cable, which is located behind the control panel cable plate.	16
8. Rotate the front panel display so that you can read the display from the left side of the jukebox.	16
9. Remove the left and top access panel assembly by removing the 4 T-20 combination slotted/Torx screws-2 on the right side of the top access panel, 2 at the bottom of the left side of the panel-then pulling the panel from the unit.	16
2. Catch point	17
3. Pull out, then away from the jukebox	17
Figure 3: Clearing the catch point to remove left and top access panel	17
Removing the existing drives	18
Caution: Parts can be damaged by electrostatic discharge. Keep parts in their containers until needed. Ensure you are properly grounded when touching static-sensitive components.	18
1. Remove the DC power cable, the SCSI cable, the drive fan cable, and the drive interface cable for the existing drives from the interposer board.	18
2. Remove the (1 or 2) T-20 screws from the left side of each drive module.	18
3. Carefully slide the drive module out of the chassis.	18
Removing the controller board	19
Caution: Parts can be damaged by electrostatic discharge. Keep parts in their containers until needed. Ensure you are properly grounded when touching static-sensitive components.	19
1. Slowly raise the picker to the top of the jukebox manually.	19
2. Block the picker’s downward movement by inserting a screwdriver into the hole at the back of the vertical motor gear box (see Figure 4).	19
2. Vertical motor gear box	19
3. Screwdriver	19
Figure 4: Block picker using a screwdriver	19
3. Remove the controller board cover held in place by 4 T-20 screws (see Figure 5).	20
2. Location of the screws	20
3. Controller board	20
Figure 5: Controller board cover	20
4. Disconnect all seven cables leading to the controller board.	20
5. Remove the 7 T-20 screws that secure the controller board to the jukebox, including the screw located in the heat sink (see Figure 6).	20
2. Heat sink	20
3. Locator pins	20
4. Screws	20
Figure 6: Controller board	20
6. Lift the controller board from the locator pins and remove it from the jukebox.	20
7. Set the board, cover, and all screws aside for reassembly.	20
Replacing the SCSI interface PCA with the new buffer board	21
1. Remove the SCSI interface PCA.	21
a. From the back of the jukebox, remove all external cables and terminators from the SCSI interface PCA module.	21
b. Remove the 4 screws securing the SCSI interface PCA module to the jukebox.	21
c. Lift the module from the jukebox.	21
d. Remove the cables from the SCSI interface PCA (see Figure 7) and from the power distribution card.	21
2. SCSI interface PCA module	21
3. Power distribution card	21
4. Cables	21
5. Screws	21
Figure 7: SCSI interface PCA	21
e. Remove the 6 T-15 screws that secure the SCSI interface PCA to the module.	21
f. Remove the SCSI interface PCA from the module.	21
2. Install the new buffer board.	22
a. Place the buffer board where the SCSI interface PCA was located previously (see Figure 8).	22
2. Buffer board module	22
3. Power cable to buffer board	22
4. Screws	22
Figure 8: Buffer board	22
b. Secure the buffer board with 4 of the screws that previously secured the SCSI interface PCA (see Figure 8).	22
c. Discard all terminators (including the 68-pin terminators) from the obsolete SCSI interface PCA.	22
WARNING: Do not reuse the terminators (including the 68-pin terminators) from the LUN board. They are high-voltage differential (HVD); the new equipment can use only low-voltage differential (LVD) terminators or single-ended terminators.	22
3. Connect the power cable to the buffer board (see Figure 8).	22
4. Add the new label to the LUN module to identify the ports on the buffer board.	22
5. Reconnect the cables previously disconnected from the power distribution card.	22
Removing the ribbon cables and the interposer board	24
Caution: Parts can be damaged by electrostatic discharge. Keep parts in their containers until needed. Ensure you are properly grounded when touching static-sensitive components.	24
1. Open the two large plastic cable clamps on the bottom and back of the frame (see Figure 9).	24
2. Remove the GPIO cable and SCSI cable that run through the jukebox and connect to the interposer board. As you do so, remove the cable restraint straps and cable clips along the length of the cables.	24
2. Existing cables to remove	24
Figure 9: Cable clips on jukebox frame	24
3. Disconnect the GPIO and SCSI cables from the interposer board.	24
4. If the jukebox has a configuration module, remove it from the interposer board and set it aside for later use. Remove all other cables from the interposer board.	24
5. Remove the 8 T-20 screws that secure the interposer board to the jukebox (see Figure 10).	25
2. Screws	25
3. Configuration module location	25
Figure 10: Existing interposer board	25
6. Remove the interposer board from the jukebox.	25
7. Remove any remaining ferrites and clips from the GPIO and SCSI cables. These include any on the outside of the jukebox frame.	25
8. Remove from the jukebox and discard the GPIO and SCSI cables.	25
Installing the new ribbon cables	26
1. Route the orange and white 68-pin SCSI cable.	26
2. Route the 50-pin general purpose input-output (GPIO) cable.	26
3. Route the 50-pin single-ended SCSI cable.	26
2. 50-pin GPIO cable	26
3. 50-pin single-ended SCSI cable	26
4. Part number labels	26
5. “Interposer” labels	26
Figure 11: Labels on new ribbon cables	26
Routing the 68-pin SCSI cable	27
1. From the front of the jukebox, locate the lower horizontal slot for the ribbon cables on the left side of the jukebox (see Figure 12).	27
2. Lower (horizontal) slot for ribbon cables	27
3. Ribbon cable extending from the jukebox	27
4. Empty drive bay leading to inside the jukebox	27
Figure 12: Slots in jukebox frame front for ribbon cables	27
2. Locate the end of the 68-pin SCSI cable labeled “Interposer” and position it with the label to your left and facing up.	27
3. Starting from inside the jukebox, thread the “Interposer” end of the 68-pin SCSI cable out through the lower horizontal slot. Pull it through until the fold labeled “this side up” is just inside the jukebox, to the right of the lower horizontal slot.	27
4. Leave the cable now extending from the left side of the jukebox laying on the floor.	27
5. Route the other end of the 68-pin SCSI cable through the empty drive bay at the bottom of the frame toward the back of the jukebox, along the frame floor (see Figure 13).	27
6. Secure the cable to the back inside of the frame by routing it through the 2 plastic cable clamps attached to the frame. Close the clamps once the cable is positioned properly.	28
2. 68-pin SCSI cable	28
3. Bundle of multi-colored cables	28
4. Slot leading to buffer board	28
Figure 13: Route for the 68-pin SCSI cable	28
7. Pass the cable through the slot in the frame and to the buffer board. Feed all slack in the cable through this hole.	28
8. Connect the cable to the buffer board (see Figure 14).	28
9. Loosely fold the slack in the cable so that it remains in the buffer board module.	28
2. Buffer board	28
Figure 14: 68-pin SCSI cable connected to the buffer board	28
10. Close the buffer board module and secure it with the existing screws.	28
Routing the GPIO cable	29
1. From the front of the jukebox, locate the lower horizontal slot for the ribbon cables on the left side of the jukebox (see Figure 12).	29
2. Locate the end of the 50-pin GPIO cable labeled “Interposer” and position it with the label to your left and facing up.	29
3. Starting from inside the jukebox, thread the “Interposer” end of the 50-pin GPIO cable out through the lower horizontal slot. Pull it through until the fold labeled “this side up” is just inside the jukebox, to the right of the lower horizontal slot.	29
4. Leave the cable now extending from the left side of the jukebox laying flat on top of the 68-pin SCSI cable.	29
5. Route the other end of the GPIO cable through the empty drive bay at the bottom of the frame and along the frame floor to the controller board location.	29
Routing the single-ended SCSI cable	29
1. From the front of the jukebox, locate the lower horizontal slot for the ribbon cables on the left side of the jukebox (see Figure 12).	29
2. Locate the end of the 50-pin single-ended SCSI cable labeled “Interposer” and position it with that label to your left and facing up.	29
3. Starting from inside the jukebox, thread the “Interposer” end of the 50-pin single-ended SCSI cable (facing out) out through ...	29
4. Leave the cable now extending from the left side of the jukebox laying flat on top of the 50-pin GPIO cable.	29
5. Route the other end of the cable through the empty drive bay at the bottom of the frame and along the frame floor toward the back of the frame.	29
6. The pre-existing folds in the cable lead the cable to the right, then to the right again. The terminated end of the cable leads toward the front of the jukebox (see Figure 15).	30
2. Folds in the single-ended SCSI cable	30
3. Terminated end of single-ended SCSI cable	30
Figure 15: Route for single-ended SCSI cable	30
7. Clean the chassis where the tape will go (see Figure 15).	30
8. Ensure that the cable is not on top of any screw holes and secure the cable to the floor of the jukebox using the large, black tape strip provided (see Figure 15).	30
Finishing routing the new ribbon cables	30
1. Clean the left side of the jukebox frame between the upper (vertical) slot and the lower (horizontal) slot.	30
2. Thread the new ribbon cables up and through the upper (vertical) slot (see Figure 16) in the following order, making sure to fold the ribbon so that it lays flat against the jukebox frame:	30
a. Single-ended SCSI cable	30
b. GPIO cable	30
c. 68-pin SCSI ribbon cable	30
Caution: The edges of the upper slot are sharp. Be careful not to cut yourself or the cables.	30
2. Lower (horizontal) slot for ribbon cables	31
3. Plastic cable clamps	31
4. Ribbon cables	31
5. Ribbon cable fold (align all three here)	31
Figure 16: Finish routing the cables	31
3. The appropriate folds are already in the cables. Ensure that the folds in all three cables are lined up even with each other. This will give you the proper length of each cable to connect to the new interposer board.	31
4. Using three plastic cable clamps, provided, secure the cables to the left side of the jukebox frame, as shown in Figure 16.	31
Installing the new interposer board	32
1. Position the three ribbon cables (coming back into the frame through the upper slot) with respect to the new interposer board...	32
2. 50-pin GPIO cable	32
3. 50-pin single-ended SCSI cable	32
Figure 17: Cables routed to new interposer board	32
2. Attach the 68-pin SCI cable to the interposer board.	32
3. Attach the GPIO cable and single-ended SCSI cable to the new interposer board (see Figure 18).	33
2. 50-pin GPIO cable	33
3. Mailslot cable port	33
4. Power cable port	33
5. Configuration module	33
6. Display cable port	33
7. Vertical path clear cable port	33
8. 50-pin single-ended SCSI cable	33
Figure 18: Cables attached to new interposer board	33
4. Secure the interposer board with the 8 screws that held the previous interposer board in place.	33
5. Connect the remaining cables (mailslot cable, power cable, display cable, vertical path clear cable) to the interposer board, just as they were connected to the previous interposer board.	33
6. If the jukebox had a configuration module, or if you are expanding the jukebox capacity, locate the configuration module (existing or new) and install it on the new interposer board (see Figure 18).	33
Replacing the controller board and cover	34
1. Place the controller board in its previous location, using the locator pins to ensure the correct placement of the board (see Figure 6, page 20).	34
2. Connect to the controller board the seven cables previously disconnected.	34
3. Secure the controller board to the jukebox frame using the 7 T-20 screws. Remember that one of the screw holes is located on the heat sink.	34
Caution: Avoid screwing into or through the cables under the controller board as you are securing it to the frame.	34
4. Place the controller board cover in its previous location (see Figure 5). Be sure not to pinch any cables with the controller board cover.	34
5. Secure the cover to the frame using the 4 T-20 screws.	34
Caution: Avoid screwing into or through the cables under the controller board cover as you are securing it to the frame. Also avoid pinching the cables with the controller board cover itself.	34
6. Clean the jukebox frame in the area of the terminator of the 50-pin single ended SCSI cable.	34
7. Expose the double-sided tape on the terminator of the 50-pin single ended SCSI cable and use the tape to attach the terminator to the jukebox frame.	34
Installing the drives	35
Installing 2 UDO drives	35
1. Affix the new drive identification and cabling label on the jukebox frame above the interposer board, covering the existing label (see Figure 19).	35
2. Location of interposer board	35
Figure 19: Drive identification and cabling label	35
2. For each UDO drive you assemble, take an MO drive out of its drive module. You will re-use its drive module and its power cable for the UDO drive.	35
3. Assemble the UDO drives into drive modules. For each drive:	35
a. Insert the drive into the drive module from the previous step.	35
b. Connect the SCSI cables and the power cable to the drive and thread them through the holes in the module.	35
c. Secure the drive to the module using four screws, supplied.	35
d. Install and secure the cable access panel on the drive module.	35
4. Insert the 2 UDO drive assemblies into place at drive locations 1 and 2 (see the label or Figure 20).	36
2. Cables for drive 2	36
3. Drive 1	36
4. Drive 2	36
5. Drive location 3	36
6. Drive location 4	36
7. Jumpers for drive 3	36
8. Jumper for drive 4	36
Figure 20: Connection of drive cables and jumpers to the interposer board	36
5. Secure the UDO drives to the jukebox using 4 T-20 screws, 2 on each side of the drive.	36
6. Connect the drive power cables to the jukebox.	36
7. Connect the SCSI drive cables to the interposer board (see Figure 20).	36
8. If these are the only two drives in the jukebox, connect the jumpers to the interposer board in the following manner (see Figure 20).	36
a. Use a jumper to connect the ports for drive 4.	36
b. Use a jumper to connect the ports for drive 3.	36
Retrofitting and reinstalling MO drives	36
1. Remove the ribbon cables from the MO drive.	37
2. Detach the 50-pin single-ended SCSI cable from the interposer board.	37
3. Attach the male end of the 50-pin SCSI drive cable to the end of the 50-pin single-ended SCSI cable (see Figure 21).	37
2. 50-pin SCSI drive cable	37
3. 50-pin single-ended SCSI cable	37
4. Interposer board	37
Figure 21: Retrofitted MO drive cable connection	37
4. Attach the female end of the 50-pin SCSI drive cable to the interposer board.	37
5. Ensure that the power cable is still attached.	37
6. Attach the autochanger interface cable (smaller of the ribbon cables) to the drive.	37
7. Install the media detect station on drive 3:	37
a. Mount the media detect station support (gray sheet metal) to the inside of the drive module using the 4 T-10 screws provided (see Figure 22).	37
b. Slide the media detect station sleeve (black plastic) into the sheet metal support, and secure it using the T-15 screw, provided (see Figure 22).	37
Caution: Ensure that the screw does not project into the surface of the plastic of the media detect station. Otherwise, it could damage the optical media and cause data loss.	38
Figure 22: Installing the media detect station	38
8. Slide the MO drives part way into place, ensuring that the drive with the media detect station goes in drive location 3, and the other retrofitted MO drive goes in drive location 4 (see Figure 23).	38
2. Drive location 2	38
3. Drive location 3	38
4. Drive location 4	38
Figure 23: Drive locations	38
9. Attach the 50-pin SCSI drive cable to the MO drives, where the previous SCSI cables had been attached (see Figure 20, page 36).	38
10. Secure the MO drives to the jukebox using 2 T-20 screws on both sides of each drive.	38
11. Connect the SCSI drive cables to the interposer board.	38
Completing the Conversion	39
Overview	39
Testing the conversion	40
1. Remove the screwdriver securing the picker.	40
2. Replace the right side access panel.	40
3. Replace the left and top access panel on the jukebox.	40
4. Reconnect the power switch cable and the front panel cable.	40
5. Connect the jukebox to power.	40
6. Power on the jukebox by setting the power switch to the on position.	40
7. Verify that the display comes on. It may still read DEVICE FAILED, but that is acceptable at this point. If the display does not come on, check the cabling.	40
8. Secure the left and top access panel to the jukebox.	40
9. Rotate the control panel display so that the display is best seen from the front of the jukebox.	40
10. Reattach and secure all other access panels.	40
11. Connect the jukebox to power and power it on.	40
Finishing the firmware upgrade	41
1. Power on the jukebox, if necessary, and wait for the power on sequence to complete.	41
2. Select ADMIN* > CONF* on the control panel, then use the NEXT key until you see RESTORE DEFAULTS in the display.	41
3. Press ENTER to select RESTORE DEFAULTS, then wait until WAIT FOR UPDATE is no longer shown.	41
4. Connect to a host running L&TT, if necessary.	41
a. Power off the jukebox.	41
b. Connect to the jukebox the computer which hosts L&TT.	41
c. Power on the jukebox.	41
5. Power off and on the jukebox (you must do this a second time even if you performed the previous step).	41
6. When the jukebox displays READY, run L&TT to ensure that the jukebox and all drives are found.	41
7. If necessary, upgrade the firmware for all of the drives using L&TT.	41
8. The jukebox firmware should already be up-to-date. If it is not, update it now.	41
9. Verify proper jukebox operation:	41
a. Check for proper drive operation by running a “random write and verify” for approximately 2 minutes.	41
b. Using a new disk or a re-writable with unneeded data, check for proper jukebox operation by running the “wellness test.”	41
10. Enter any customer configurations that are different from the default using the CONF* menu.	41
11. If the jukebox was connected to a laptop to run L&TT, reconnect it to its usual controller.	42
a. Power off the jukebox.	42
b. Power off the computer running L&TT and disconnect it from the jukebox.	42
c. Reconnect the host computer to the jukebox.	42
d. Power on the jukebox, then wait until the jukebox shows READY in the display.	42
e. Power on your host computer.	42
Labeling the jukebox	43
1. Use Table 5 to select the correct nameplate and product label.	43
Table 5: Select product label	43
2. Place the product label partially over the existing product label, making sure the serial number above the buffer board module remains uncovered.	43
3. Place the new product nameplate on the top of the jukebox, covering the existing nameplate.	43
A	45
C	45
D	45
E	45
F	45
G	45
H	45
K	45
L	45
M	45
O	45
P	45
R	45
S	46
T	46

Match case Limit results 1 per page

Converting an MO Jukebox to UDO or Mixed-Media Technology

1000ux/1900ux/2300ux Optical Jukebox Conversion Guide

Upgrading the firmware

Before performing the hardware conversion, upgrade the firmware to the correct version for

UDO-libraries.

Note:

Use HP StorageWorks Library and Tape Tools (L&TT) to get the proper firmware. Download

this software and the corresponding user’s guide on the Web from

http://www.hp.com/support/tapetools

To upgrade the firmware:

If there are disks in any of the drives, use the control panel to remove them.

Record the customer’s default configurations so that the jukebox can be correctly restored,

if necessary.

Go to the

CONF*

menu on the control panel to access and display the current jukebox

configurations.

Caution:

Do not switch off power to the jukebox until you are sure the SCSI bus is inactive.

Switching off the jukebox when the SCSI bus is active can cause data loss and/or

indeterminate bus states.

If the host computer does not have HP StorageWorks Library and Tape Tools (L&TT), you

will need to connect to a laptop that does have L&TT to update the jukebox firmware. To

do so, perform the following tasks:

Power off the jukebox.

Ensure that your host computer is also powered off and disconnect it from the

jukebox.

Remove any cable connections to the single-ended ports on the interface module.

Connect a SCSI cable between your laptop computer and the 50-pin single-ended

SCSI ports on the SCSI interface PCA.

Power on the laptop computer and the jukebox.

Follow the HP StorageWorks L&TT instructions to download the UDO jukebox firmware.

■

Download firmware for an AA965A for a UDO-only conversion.

■

Download firmware for an AA968A for a mixed-media conversion.

Note:

This requires an override because the UDO firmware does not match the hardware ID string,

which is still MO technology. Set

CONFIG 40

from the jukebox Operator Control Panel

(OCP). Also, the jukebox display will likely show DEVICE FAILED. Again, this is because the MO

hardware is still in place.

Wait until the jukebox status is

READY

DEVICE FAILED

FIRMWARE MISMATCH

after the download.

Power off the jukebox.

Disconnect the laptop computer.