HP StorageWorks 7410 HP StorageWorks Virtual Array 7000 Family User and Servic - Page 7

Warranty Information, Standard Limited, Warranty, Warranty Contacts, U.S. and Canada, Current Support - driver

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Warranty Information Standard Limited Warranty The HP SureStore Virtual Array Family standard warranty includes the following: Two-year, same-day on-site warranty (parts and labor). Same-day response equates to: 4-hour response, available normal business days (Monday-Friday) 8 am - 5 pm. See the "Hewlett-Packard Hardware Limited Warranty" on page 8 for a complete description of the standard warranty. Warranty Contacts U.S. and Canada Current Support Information Preparing for a Support Call For hardware service and telephone support, contact: An HP-authorized reseller or HP Customer Support Center at 970-635-1000, 24 hours a day, 7 days a week, including holidays For the latest support information, visit the following web site: http://www.hp.com/support/va7100 http://www.hp.com/support/va7400 http://www.hp.com/support/va7410 http://www.hp.com/support/va7110 If you must call for assistance, gathering the following information before placing the call will expedite the support process: - Product model name and number - Product serial number - Applicable error messages from system or diagnostics - Operating system type and revision - Applicable hardware driver revision levels (for example, the host adapter driver) 7

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7
Warranty Information
Standard Limited
Warranty
The HP SureStore Virtual Array Family standard warranty includes the following:
Two-year, same-day on-site warranty (parts and labor). Same-day response
equates to:
4-hour response, available normal business days (Monday-Friday) 8 am - 5 pm.
See the
"Hewlett-Packard Hardware Limited Warranty" on page 8
for a complete
description of the standard warranty.
Warranty Contacts
U.S. and Canada
For hardware service and telephone support, contact:
An HP-authorized reseller or
HP Customer Support Center at 970-635-1000, 24 hours a day, 7 days a week,
including holidays
Current Support
Information
For the latest support information, visit the following web site:
Preparing for a
Support Call
If you must call for assistance, gathering the following information before placing
the call will expedite the support process:
—
Product model name and number
—
Product serial number
—
Applicable error messages from system or diagnostics
—
Operating system type and revision
—
Applicable hardware driver revision levels (for example, the host
adapter driver)