HP StorageWorks 7410 HP StorageWorks Virtual Array 7000 Family User and Servic - Page 7

Warranty Information, Standard Limited, Warranty, Warranty Contacts, U.S. and Canada, Current Support - driver

Page 7 highlights

Warranty Information Standard Limited Warranty The HP SureStore Virtual Array Family standard warranty includes the following: Two-year, same-day on-site warranty (parts and labor). Same-day response equates to: 4-hour response, available normal business days (Monday-Friday) 8 am - 5 pm. See the "Hewlett-Packard Hardware Limited Warranty" on page 8 for a complete description of the standard warranty. Warranty Contacts U.S. and Canada Current Support Information Preparing for a Support Call For hardware service and telephone support, contact: An HP-authorized reseller or HP Customer Support Center at 970-635-1000, 24 hours a day, 7 days a week, including holidays For the latest support information, visit the following web site: http://www.hp.com/support/va7100 http://www.hp.com/support/va7400 http://www.hp.com/support/va7410 http://www.hp.com/support/va7110 If you must call for assistance, gathering the following information before placing the call will expedite the support process: - Product model name and number - Product serial number - Applicable error messages from system or diagnostics - Operating system type and revision - Applicable hardware driver revision levels (for example, the host adapter driver) 7

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7
Warranty Information
Standard Limited
Warranty
The HP SureStore Virtual Array Family standard warranty includes the following:
Two-year, same-day on-site warranty (parts and labor). Same-day response
equates to:
4-hour response, available normal business days (Monday-Friday) 8 am - 5 pm.
See the
"Hewlett-Packard Hardware Limited Warranty" on page 8
for a complete
description of the standard warranty.
Warranty Contacts
U.S. and Canada
For hardware service and telephone support, contact:
An HP-authorized reseller or
HP Customer Support Center at 970-635-1000, 24 hours a day, 7 days a week,
including holidays
Current Support
Information
For the latest support information, visit the following web site:
Preparing for a
Support Call
If you must call for assistance, gathering the following information before placing
the call will expedite the support process:
Product model name and number
Product serial number
Applicable error messages from system or diagnostics
Operating system type and revision
Applicable hardware driver revision levels (for example, the host
adapter driver)