HP StoreOnce D2D4324 HP D2D Backup System Concepts guide (EH985-90915, March 2 - Page 49

HP technical support, Customer self repair, Registering your HP D2D Backup System

Page 49 highlights

WARNING! Indicates that failure to follow directions could result in bodily harm or death. CAUTION: Indicates that failure to follow directions could result in damage to equipment or data. IMPORTANT: Provides clarifying information or specific instructions. NOTE: Provides additional information. HP technical support For worldwide technical support information, see the HP support website: http://www.hp.com/support Before contacting HP, collect the following information: • Product model names and numbers • Technical support registration number (if applicable) • Product serial numbers • Error messages • Operating system type and revision level • Detailed questions Customer self repair HP customer self repair (CSR) programs allow you to repair your StoreOnce product. If a CSR part needs replacing, HP ships the part directly to you so that you can install it at your convenience. Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a repair can be accomplished by CSR. For more information about CSR, contact your local service provider. For North America, see the CSR website: http://www.hp.com/go/selfrepair Registering your HP D2D Backup System Once you have installed and tested your HP D2D Backup System please take a few minutes to register your product. You can register via the web (http://www.register.hp.com). To ensure your registration is complete, there are a number of questions on the electronic form that are mandatory. Other questions are optional. However, the more you feel able to complete, the better HP can meet your needs. Subscription service HP recommends that you register your product at the Subscriber's Choice for Business website: http://www.hp.com/go/e-updates After registering, you will receive e-mail notification of product enhancements, new driver versions, software updates, and other product resources. HP technical support 49

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WARNING!
Indicates that failure to follow directions could result in bodily harm or death.
CAUTION:
Indicates that failure to follow directions could result in damage to equipment or data.
IMPORTANT:
Provides clarifying information or specific instructions.
NOTE:
Provides additional information.
HP technical support
For worldwide technical support information, see the HP support website:
h
t
tp://w
w
w
.hp
.co
m/su
ppo
r
t
Before contacting HP, collect the following information:
Product model names and numbers
Technical support registration number (if applicable)
Product serial numbers
Error messages
Operating system type and revision level
Detailed questions
Customer self repair
HP customer self repair (CSR) programs allow you to repair your StoreOnce product. If a CSR part
needs replacing, HP ships the part directly to you so that you can install it at your convenience.
Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a
repair can be accomplished by CSR.
For more information about CSR, contact your local service provider. For North America, see the
CSR website:
h
t
tp://w
w
w
.hp
.co
m/go/s
e
lf
r
epair
Registering your HP D2D Backup System
Once you have installed and tested your HP D2D Backup System please take a few minutes to
register your product. You can register via the web (
h
t
tp://w
w
w
.r
egis
t
e
r
.hp
.co
m
).
To ensure your registration is complete, there are a number of questions on the electronic form that
are mandatory. Other questions are optional. However, the more you feel able to complete, the
better HP can meet your needs.
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
h
t
tp://w
w
w
.hp
.co
m/go/e
-u
pdat
e
s
After registering, you will receive e-mail notification of product enhancements, new driver versions,
software updates, and other product resources.
HP technical support
49