HP Stream Notebook - 13-c077nr User Guide

HP Stream Notebook - 13-c077nr Manual

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  • HP Stream Notebook - 13-c077nr | User Guide - Page 1
    User Guide
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    access the latest user guide, go to http://www.hp.com/support, and select your country. Select Drivers & Downloads, and then follow the on-screen instructions. Software terms By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be
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    the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment
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    iv Safety warning notice
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    models are configured with an Intel® Pentium® N35xx series or a Celeron® N28xx/N29xx series processor and a Windows® operating system. If your computer is configured as described, do not change the processor configuration setting in msconfig.exe from 4 or 2 processors to 1 processor. If you do
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    vi Processor configuration setting (select models only)
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    of contents 1 Starting right ...1 Visit the HP Apps Store ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...4 Locating hardware ...4 Locating software ...4 Identifying components ...5 Using the action keys ...11 Labels ...13 3 Connecting to a network ...14 Connecting
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    Initiating and exiting Sleep and Hibernation 29 Manually initiating and exiting Sleep 30 Manually initiating and exiting Hibernation (select models AC power ...34 Troubleshooting power problems 35 Shutting down (turning off) the computer 35 7 Maintaining your computer ...37 Improving performance
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    37 Using Disk Cleanup ...37 Updating programs and drivers ...37 Cleaning your computer ...38 Cleaning procedures ...38 Cleaning the display 38 models only 48 10 Using HP PC Hardware Diagnostics (UEFI 49 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 49 11 Backing up, restoring, and
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    What you need to know before you get started 53 Using the HP Recovery partition (select models only 54 Using HP Recovery media to recover 54 Changing the computer boot order 55 Removing the HP Recovery partition (select models only 55 12 Specifications ...56 Input power ...56 Operating
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    available apps. NOTE: HP picks is available in select countries only. 3. Select the app you want to download, and then follow the on-screen instructions. When the download is complete, the app appears on the All apps screen. Best practices After you set up and register the computer, we recommend the
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    More HP resources To locate resources that provide product details, how-to information, and more, use this table. Resource Contents Setup Instructions ● Overview of computer setup and features Help and Support ● A broad range of how-to information and troubleshooting tips To access Help and
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    far right of the taskbar. 2. Select My computer, and then select Warranty and services. ‒ or - Go to http://www.hp.com/go/orderdocuments. *You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided
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    components and the system BIOS version number, press fn +esc (select models only). Locating software To find out what software is installed on your computer: ▲ From the Start screen, click the down arrow in the lower-left corner of the screen. ‒ or - From the Windows desktop, right-click the
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    Instructions poster provided in the computer box. Component Description AC adapter light ● On: The AC adapter is connected and the battery is charged. ● Off: The computer is using battery power. ‒ or - ● White: The computer screen, type support, and then select the HP Support Assistant app.
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    then select the HP Support Assistant app. ‒ or - From the Windows desktop, click the question mark icon in the notification area, at the far right of the taskbar. NOTE: When a device is connected to the jack, the computer speakers are disabled. NOTE: Be sure that the device cable has a 4-conductor
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    disc compatibility information, go to the Help and Support web page (see More HP resources on page 2). Follow the web page instructions to select your computer model. Select Drivers & Downloads, and then follow the onscreen instructions. ● When the computer is off, press the button to turn on the
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    network) jack/status lights Security cable slot Service door Description ● When the computer is in Hibernation, press the button briefly power button will result in the loss of unsaved information. If the computer has stopped responding and Windows shutdown procedures are ineffective, press and
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    notification area, at the far right of the taskbar. Releases the service door. Supports a wireless subscriber identity module (SIM). The SIM slot is also charge select models of cell phones and MP3 players, even when the computer is off. Connects an optional USB device, such as a keyboard, mouse
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    models allow you to video conference and chat online using streaming video. To use the webcam: ▲ From the Start not visible from the outside of the computer. For optimal transmission, keep the areas ▲ From the Start screen, type support, and then select the HP Support Assistant app. ‒ or - From
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    . To access this document: ▲ From the Start screen, type support, and then select the HP Support Assistant app. ‒ or - From the Windows desktop, click the computer, answers to questions, and updates to your computer. Help and Support also provides automated troubleshooting tools and access to support
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    also referred to as the wireless button. NOTE: A wireless network must be set up before a wireless connection is possible. 12 Chapter 2 Getting to know your computer
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    information you may need when you troubleshoot system problems or travel internationally with the computer. IMPORTANT: Check the following locations for the labels described in this section: the bottom of the computer, inside the battery bay, under the removable service door, or on the back of
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    the mobile wireless device in your computer communicates with a wireless router or a wireless access point. ● HP Mobile Broadband Module-Gives you wireless and website links provided in Help and Support. ▲ From the Start screen, type help, and then select Help and Support. ‒ or - From the Windows
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    a network, and diagnose and repair network problems. To use operating system controls: 1. From and Support. ▲ From the Start screen, type help, and then select Help and Support. ‒ manually search for and connect to a network or to create a new network connection. 6. Follow the on-screen instructions
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    HP Mobile Broadband documents provided with your computer, or the mobile network operator may provide it separately from the computer. For information about HP Mobile Broadband and how to activate service devices such as the following: ● Computers (desktop, notebook) ● Phones (cellular, cordless,
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    using only the information that is stored in your computer. Computers connected to the network can exchange software and data with each other. For more information about sharing files, folders, or drives, see the information provided in Help and Support. ▲ From the Start screen, type help, and then
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    enable media sharing on additional devices, refer to the device manufacturer's instructions. 1. To set up a home group network: ▲ From the sMedio 360 app, and then click Tutorial. 2. To enable media sharing on your computer: a. From the Start screen or the Windows desktop, point to the upper-right
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    streaming support, and then select the HP Support Assistant app. You can connect wired headphones to the headphone jack or to the audio-out (headphone)/audio-in (microphone) combo jack on your computer. To connect wireless headphones to your computer, follow the device manufacturer's instructions
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    select the HP Support Assistant app. Headphones combined with a microphone are called headsets. You can connect wired headsets to the audio-out (headphone)/audio-in (microphone) jack on your computer. To connect wireless headsets to your computer, follow the device manufacturer's instructions. Using
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    models only) NOTE: To connect an HDMI device to your computer, you need an HDMI cable, purchased separately. To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions: 1. Connect one end of the HDMI cable to the
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    computer screen image between 4 display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View the screen image simultaneously on both the computer supports high-definition video and audio. After you connect an HDMI TV to the computer stream to the computer speakers
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    the digital display device. 3. Press f4 to alternate the computer screen image between 4 display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View the same screen image simultaneously on both the computer and the external device. ● Extend: View the screen image
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    lower-right corner of the Start screen or the Windows desktop to display the charms, click Devices, click Project, and then follow the on-screen instructions. - or - On select computer models, from the Start screen, click the HP Quick Access to Miracast icon, and then follow the on-screen
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    on a tablet. on a keyboard or the Windows You can navigate the computer screen in the following ways: ● Touch gestures ● Keyboard and optional here can be used on either the TouchPad or touchscreen. TouchPad gestures are not supported in all apps. Tap Use the tap/double-tap gesture to select or
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    Two-finger pinch zoom Use the two-finger pinch zoom to zoom out or in on images or text. ● Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together. ● Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart. Two-finger
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    Right-edge swipe Use the right-edge swipe to reveal the charms, which let you search, share, start apps, access devices, or change settings. ● Gently swipe your finger inward from the right edge of the TouchPad to reveal the charms. Left-edge swipe Use the left-edge swipe to reveal your open apps so
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    mouse allow you to type, select items, scroll, and perform similar functions as you do touch gestures. For details, refer to Getting to know your computer on page 4. TIP: The Windows key on a keyboard or the Windows button on a tablet allow you to quickly return to the Start screen from an
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    reaches a critical level. In the Hibernation state, your work is saved to a hibernation file and the computer powers down. You can also initiate Hibernation manually. For more information, see Manually initiating and exiting Hibernation (select models only) on page 30. CAUTION: To reduce the risk of
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    swipe the TouchPad. When the computer exits Sleep, the power lights turn on and your work returns to the screen. NOTE: If you have set a password to be required on exiting Sleep, you must enter your Windows password before your work returns to the screen. Manually initiating and exiting Hibernation
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    user account password, and then follow the on-screen instructions. If you do not need to create or change computer, and other factors. Factory-sealed battery (select models only) To monitor the status of the battery, or if the battery is no longer holding a charge, run Battery Check in the HP Support
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    original position. 3. Pivot the battery upward (2), and then remove it from the computer (3). Finding battery information To access battery information: 1. From the Start screen, type support, and then select the HP Support Assistant app. ‒ or - From the Windows desktop, click the question mark icon
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    HP Support Assistant provides the following tools and information about the battery: ● Battery one of the following to the computer and to external power: ● AC adapter ● Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level
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    select the HP Support Assistant app. ‒ or - From the Windows desktop, click the question mark icon in the notification area, at the far right of the taskbar. Running on AC power For information about connecting to AC power, refer to the Setup Instructions poster provided in the computer box. The
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    Troubleshooting power problems Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to AC power: ● The computer does not turn on. ● The display does not turn on. ● The power lights do not turn on. To test the AC adapter: 1. Shut down the computer. 2.
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    -click the Start button in the lower-left corner of the screen, select Shut down or sign out, and then select Shut down. If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided: ● Press ctrl+alt
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    by deleting uncessary files 2. Follow the on-screen instructions. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis. Updates can resolve issues and bring new features and options to your computer. For example, older graphics components might not
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    to update your programs and drivers, follow these instructions: 1. From the Start screen, type support, and then select the HP Support Assistant app. -orFrom the product. Fibrous materials, such as paper towels, can scratch the computer. Over time, dirt particles and cleaning agents can get trapped
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    chamois moistened with one of the cleaning solutions listed previously, or use an acceptable disposable wipe. NOTE: When cleaning the cover of the computer, use a circular motion to aid in removing dirt and debris. Cleaning the TouchPad, keyboard, or mouse (select models only) WARNING! To reduce the
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    for each country or region on your itinerary. ◦ Check the power cord and adapter requirements for each location in which you plan to use the computer. Voltage, frequency, and plug configurations vary. WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not attempt to
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    you send your computer for service, back up your files, delete confidential files, and then remove all password settings. For additional information about Windows passwords, such as screen-saver passwords: ▲ From the Start screen, type support, and then select the HP Support
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    Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using the fingerprint reader (select and password on the computer and then register one or more fingerprints using HP SimplePass software. To register fingerprints with HP SimplePass: 1. Swipe
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    that you use the antivirus program of your choice in order to fully protect your computer. For more information about computer viruses, from the Start screen, type support, and then select the HP Support Assistant app, or from the Windows desktop, click the question mark icon in the notification
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    HP, Windows, and third-party software installed on your computer should be regularly updated to correct security problems and improve software performance. For more information, see Updating programs and drivers , and then follow the on-screen instructions. Securing your wireless network When you set
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    3. Insert the security cable lock into the security cable slot on the computer (3), and then lock the security cable lock with the key. 4. Remove the key and keep it in a safe place. Using an optional security cable lock 45
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    the one currently installed on the computer, you need to know the version of the system BIOS that is installed. BIOS version information (also known as ROM date and System BIOS) can be revealed from the Start screen by typing support, selecting the HP Support Assistant app, and then selecting System
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    Updates and tune-ups, and then click Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. If the update is more recent than your
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    Synchronizing a tablet and keyboard (select models only) When you attach a tablet to the keyboard and restart the computer, the BIOS checks to see if the Embedded Controller firmware on the keyboard needs to be synchronized. If so, BIOS will start the synchronization. If
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    test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test, press or tap esc. Downloading HP PC Hardware Diagnostics (UEFI) to a USB device NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English only. There are
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    1. Go to http://www.hp.com. 2. Point to Support, located at the top of the page, and then click Download Drivers. 3. In the text box, enter the product name, and then click Go. - or - Click Find Now to let HP automatically detect your product. 4. Select your computer model, and then select your
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    . See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. HP Recovery Manager is a software program that allows you to
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    computer. You can also find contact information from the HP website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions HP Recovery Manager will finish burning the current DVD. The next time you start HP then select Help and Support. ‒ or - Support
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    to reinstall the individual application or driver. ▲ From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions. ● On select models, if you want to reset your computer using a minimized image, you can choose
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    Manager, and then select HP Recovery Environment. - orPress f11 while the computer boots, or press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Recovery Manager, and then follow the on-screen instructions. Using HP Recovery media to recover
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    order on page 55. 3. Follow the on-screen instructions. Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the
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    source, it should be powered only with an AC adapter or a DC power source that is supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. Input power Operating voltage and
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    Operating environment Factor Temperature Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating Metric 5°C to 35°C -20°C to 60°C 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m U.S. 41°F to 95°F -4°F to 140°F
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    or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, first be sure that it is properly grounded. ● Keep components in remove a component, place it in an electrostatic-safe container. 58 Chapter 13 Electrostatic Discharge
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    devices, connecting 21, 23, 24 HP Apps Store, visiting 1 HP PC Hardware Diagnostics (UEFI) downloading 49 HP Recovery Manager correcting boot problems 55 starting 54 HP Recovery media creating 51 recovery 54 HP Recovery partition recovery 54 removing 55 HP resources 2 HP Triple Bass Reflex Subwoofer
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    using 31 power settings, using 31 product name and number, computer 13 public WLAN connection 15 R recover options 52 recovery discs 52, 54 HP Recovery Manager 53 media 54 starting 54 supported discs 52 system 53 USB flash drive 54 using HP Recovery media 52 recovery media creating 51 creating using
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    computer 13 service door release latch 9 service door, identifying 8 service labels, locating 13 setting password protection on wakeup 30 Setup Utility (BIOS) passwords 42 sharing media 18 shipping the computer Starting right 1 storing a battery 33 supported discs, recovery 52 system recovery 53
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User Guide