HP Surestore 160fx HP StorageWorks Library and Tape Tools FAQ - Windows GUI Ve - Page 29
How do I send an L&TT event log?, Preferences, Add I/O History to Event Log, EventLog, EventLog.ltt
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How do I send an L&TT event log? You may be asked for the L&TT event log by the L&TT support team. This log records L&TT activity and is useful for troubleshooting L&TT issues. The most useful event logs have I/O history enabled. 1. Open the Preferences menu. 2. Check Add I/O History to Event Log. 3. Recreate the issue so that is recorded. 4. Locate the /logs directory. 5. Archive all the files that begin with EventLog and mail them to L&TT Support ([email protected]). The most recent file is EventLog.ltt; the rest are backups of previous EventLogs.
How do I send an L&TT event log?
You may be asked for the L&TT event log by the L&TT support team. This log
records L&TT activity and is useful for troubleshooting L&TT issues. The most
useful event logs have I/O history enabled.
1.
Open the
Preferences
menu.
2. Check
Add I/O History to Event Log
.
3.
Recreate the issue so that is recorded.
4.
Locate the <L&TT install dir>/logs directory.
5.
Archive all the files that begin with
EventLog
and mail them to L&TT
Support (
). The most recent file is
EventLog.ltt
;
the rest are backups of previous EventLogs.