HP Surestore Disk System fc10 Hewlett-Packard HP SureStore E Disk System FC10 - Page 101

Troubleshooting, Problem, Description, HWEvent, Category, State, Status, Probable Cause/Solution

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Problem HWEvent LED Description Category State Status SAM STM Probable Cause/Solution IOSCAN lists disks and LCC controller as NO_HW Critical IOSCAN lists none a disk device as NO_HW Rx Rdy none off all none normal Power LED on; Fault LED off Not Available none - Fibre Channel cable is unplugged or loose at either end. - Fibre Channel cable is damaged. Replace with another cable to test. - Prior units in the daisy chain are powered off. Reroute Fibre Channel cables around disabled units. - Loop is dead. See Checking the Fibre Channel Link on page 97 to verify driver operation. - GBIC and/or LCC is faulty. Check status and correct any problem. none - Internal loop is dead, and LCC is bypassed. - External loop is dead. See Checking the Fibre Channel Link on page 97. (See STM - Node is bypassed by hardware Disk Tool) action. Reseat the component and, if problem persists, replace. - Node is bypassed by software command. Troubleshooting 101

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,VRODWLQJ±&DXVHV±±±±±±
101
Troubleshooting
IOSCAN lists
disks and
LCC
controller as
NO_HW
Critical
Rx Rdy
off
none
none
–
Fibre Channel cable is unplugged or
loose at either end.
–
Fibre Channel cable is damaged.
Replace with another cable to test.
–
Prior units in the daisy chain are
powered off. Reroute Fibre Channel
cables around disabled units.
–
Loop is dead. See Checking the
Fibre Channel Link on page 97 to
verify driver operation.
–
GBIC and/or LCC is faulty. Check
status and correct any problem.
all
normal
none
none
–
Internal loop is dead, and LCC is
bypassed.
–
External loop is dead. See Checking
the Fibre Channel Link on page 97.
IOSCAN lists
a disk device
as NO_HW
none
Power
LED on;
Fault
LED off
Not
Available
(See STM
Disk Tool)
–
Node is bypassed by hardware
action. Reseat the component and, if
problem persists, replace.
–
Node is bypassed by software
command.
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Problem
Description
HWEvent
Category
LED
State
Status
Probable Cause/Solution
SAM
STM