HP Surestore E Tape Library Model 4/40 HP SureStore E Tape Library Models 2/20 - Page 159
Reviewing Logs, The Tool Failure Log contains hardware failure information. Review
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Troubleshooting Troubleshooting, Removal, and Replacement Diagnostic Support Tools • The Firmware Update tool allows the user to interactively download new firmware to the device. Tools / Firmware Update / Run • The Utilities tool is not tied to one device and includes: - Logtool Tools / Utility / Run... / logtool - Copyutil is used to copy disk data to another disk to replace a bad disk. Tools / Utility / Run... / copyutil • The Current Device Status tool provides general information about a device and what tools are available for it. Select the device(s). Device / Current Device Status Reviewing Logs STM saves detailed information in several logs: • The Tool Activity Log contains testing details and errors for a specific tool on a device. Review this log when a tool does not complete successfully. • Select device(s). Tools / / Activity Log • The Tool Failure Log contains hardware failure information. Review this log if a tool does not complete successfully. • Select device(s). Tools / / Failure Log • The Information Log contains information gathered by information tools. Review this log after running an information tool. • Select device(s). Tools / Information / Information Log Chapter 4 4-39