HP Surestore Tape Library Model 2/15 HP SureStore Fibre Channel SCSI Bridge 21 - Page 75
Support Pack Service Contract, HP FIRST/QUICK FAX Faxback Services
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NOTE NOTE NOTE Support and Customer Service Hewlett-Packard Customer Support Support Pack Service Contract If you purchased a Support Pack from Hewlett-Packard to upgrade the support level, make sure that you immediately send in the registration card. Failure to submit the Support Pack registration card may delay the on-site response time. Registering allows the local repair office to prepare for the proper response level needed. HP FIRST/QUICK FAX Faxback Services QUICK FAX and HP FIRST are automated systems that fax requested product information and/or technical support documents to you. These faxback services are available 24 hours/day. To use this service, dial the appropriate fax number below for your country from a touch-tone phone. Follow the voice prompts to select an index of available support and product documents. Remember to dial the country code before these numbers. HP FIRST/QUICK FAX was discontinued in many countries. To obtain product information and/or technical support documents, go to "www.hp.com". Select "HP Services and Support" and then select your product type. Support and Customer Service Appendix B B- 5