HP Surestore Tape Library Model 2/20 HP Surestore Tape Library User's - Page 178

Upgrading Firmware, Checking the Firmware Revision

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Upgrading Firmware Caution Before upgrading firmware, be sure to generate a support ticket using HP Library & Tape Tools (see page 154). The resulting information may be helpful to your service representative in resolving potential issues that may have prompted the firmware upgrade. This section details the processes for upgrading library and drive firmware. Some of the processes used for upgrading library firmware are different from those used to upgrade drive firmware. Firmware can be downloaded by: ■ Using HP Library & Tape Tools (library and drive firmware) ■ Using the remote management card (library and LTO drive firmware) ■ Using a firmware upgrade tape (drive firmware only) Note After upgrading firmware, library configuration settings will revert back to the factory defaults, which could affect remote management. For a complete list of factory defaults, see Table 12 on page 91. Checking the Firmware Revision Before downloading new firmware, check your current firmware revisions, and compare them to the latest available revisions at http://www.hp.com/go/ support. Note If the library is in a partial availability state due to a firmware mismatch, new firmware must be downloaded to resolve the condition. (See Partial Availability State on page 120.) 1. Use the following menu from the front panel: Main Menu -> Information -> Firmware Revisions 176 Upgrading Firmware Chapter 5

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176
Upgrading Firmware
Chapter 5
Upgrading Firmware
Caution
Before upgrading firmware, be sure to generate a support ticket
using HP Library & Tape Tools (see
page 154
). The resulting
information may be helpful to your service representative in
resolving potential issues that may have prompted the firmware
upgrade.
This section details the processes for upgrading library and drive firmware.
Some of the processes used for upgrading library firmware are different from
those used to upgrade drive firmware.
Firmware can be downloaded by:
■
Using HP Library & Tape Tools
(library and drive firmware)
■
Using the remote management card
(library and LTO drive firmware)
■
Using a firmware upgrade tape
(drive firmware only)
Note
After upgrading firmware, library configuration settings will
revert back to the factory defaults, which could affect remote
management. For a complete list of factory defaults, see
Table
12
on page 91.
Checking the Firmware Revision
Before downloading new firmware, check your current firmware revisions, and
compare them to the latest available revisions at http://www.hp.com/go/
support
.
Note
If the library is in a partial availability state due to a firmware
mismatch, new firmware must be downloaded to resolve the
condition. (See
Partial Availability State
on page 120.)
1.
Use the following menu from the front panel:
Main Menu -> Information -> Firmware Revisions