HP Surestore Tape Library Model 3/30 HP SureStore Fibre Channel SCSI Bridge 21 - Page 81
Telephone Support After Warranty
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Support and Customer Service Hewlett-Packard Customer Support Telephone Support After Warranty Before Calling Before calling, please complete the following information so that you will have it ready for the support center representative: • Serial number of product Brand and model of host computer Version of software used; driver selected US and Canada Using a VISA or MasterCard, call one of the following: • (800) 810-0130: Per incident fee of $25.00 will be charged to the credit card. • (900) 555-1800: $2.50 per minute with a maximum of $25.00 will be charged to the credit card. Europe Call the appropriate number listed under "European Customer Care Centers" on page B-9. A per incident fee will be charged for after-warranty support. Please have a credit card, PO number, or billing number address ready. Elsewhere Contact your authorized HP dealer/distributor or the nearest HP sales and service office for after-warranty support. HP Reseller Locator Numbers US (800) 752-0900 Canada (800) 387-3867 Mexico and South America (305) 267-4220 Support and Customer Service Appendix B B- 11