HP TC1000 Worldwide Limited Warranty and Technical Support 3 Year - Page 7

Service Upgrades, Free Pick-Up Warranty Service Available Monday - Friday - parts

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Free Pick-Up Warranty Service Available Monday - Friday Call the Compaq Technical Support Center at 1.800.652.6672. A technical support specialist will help you diagnose the problem. If your product needs a hardware repair that is covered under warranty, then Compaq will deliver packaging, pick up the product from your location, repair the product, and deliver the repaired product to the location of your choice. Compaq pays shipping costs. Pick-up service provides a turnaround normally within two business days. NOTE: If you choose your own courier, you assume the risk of loss or damage during shipping. Carry-In Warranty Service Available Monday - Friday Carry your product into any Compaq authorized service provider for warranty repair. To locate the nearest Compaq authorized service provider, call 1.800.345.1518 (United States) or 1.800.567.1616 (Canada). Select the Reseller Locator option. Carry-in service provides a turnaround normally within two business days. Compaq Replaceable Parts Program Where available, the Compaq Replaceable Parts program ships approved replacement parts directly to you to fulfill your warranty. This will save considerable repair time. After you call the Compaq Technical Support Center at 1.800.652.6672, a replaceable part can be sent directly to you. Once the part arrives, call the Compaq Technical Support Center. A technician will assist you over the phone to ensure that the installation is quick and easy. Service Upgrades Compaq offers extra coverage for your product. For information on service upgrades, refer to www.compaq.com. Service upgrades purchased in one country are NOT transferable to another country. 7

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7
Free Pick-Up Warranty Service Available Monday – Friday
Call the Compaq Technical Support Center at
1.800.652.6672
.
A technical support
specialist will help you diagnose the problem.
If your product needs a hardware repair that is covered under warranty, then
Compaq will deliver packaging, pick up the product from your location, repair
the product, and deliver the repaired product to the location of your choice.
Compaq pays shipping costs. Pick-up service provides a turnaround normally
within two business days.
NOTE:
If you choose your own courier, you assume the risk of loss or damage
during shipping.
Carry-In Warranty Service Available Monday – Friday
Carry your product into any Compaq authorized service provider for warranty
repair. To locate the nearest Compaq authorized service provider, call
1.800.345.1518
(United States) or
1.800.567.1616
(Canada). Select the Reseller
Locator option. Carry-in service provides a turnaround normally within two
business days.
Compaq Replaceable Parts Program
Where available, the Compaq Replaceable Parts program ships approved
replacement parts directly to you to fulfill your warranty. This will save
considerable repair time. After you call the Compaq Technical Support Center at
1.800.652.6672
, a replaceable part can be sent directly to you. Once the part
arrives, call the Compaq Technical Support Center. A technician will assist you
over the phone to ensure that the installation is quick and easy.
Service Upgrades
Compaq offers extra coverage for your product. For information on service
upgrades, refer to
www.compaq.com
.
Service upgrades purchased in one country are NOT transferable to another
country.