HP Tc4400 HP Compaq tc4400 Tablet PC - Getting Started - Enhanced for Accessib - Page 28

An external device is not working, The home wireless network connection is not working - wireless driver

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Troubleshooting An external device is not working If an external device does not function as expected: ■� Turn on the device as instructed in the device documentation. Some devices may not be powered by the computer, and must be turned on before the computer is turned on. ■� Be sure that ❏�All device connections are secure. ❏�The device is receiving electrical power. ❏�The device, especially if it is an older one, is compatible with your operating system. For compatibility information, refer to the device manufacturer's Web site. ❏�The correct drivers are installed and updated. Drivers may be available on a CD included with the device or on the device manufacturer's Web site. For more information about updating drivers, select Start > Help and Support. The home wireless network connection is not working If a home wireless network connection is not working as expected: ■� Be sure that the wireless light on the computer is on. If the light is off, press the wireless button to turn it on. ■� Be sure that the computer wireless antennae are free from obstructions. ■� Be sure that the cable or DSL modem and its power cord are properly connected, and the lights are on. 3-6� Getting Started

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Troubleshooting
An external device is not working
If an external device does not function as expected:
■
Turn on the device as instructed in the device documentation.
Some devices may not be powered by the computer, and must
be turned on before the computer is turned on.
■
Be sure that
❏
All device connections are secure.
❏
The device is receiving electrical power.
❏
The device, especially if it is an older one, is compatible
with your operating system. For compatibility
information, refer to the device manufacturer’s Web site.
❏
The correct drivers are installed and updated. Drivers may
be available on a CD included with the device or on the
device manufacturer’s Web site. For more information
about updating drivers, select
Start > Help and Support
.
The home wireless network connection is
not working
If a home wireless network connection is not working as
expected:
■
Be sure that the wireless light on the computer is on. If the
light is off, press the wireless button to turn it on.
■
Be sure that the computer wireless antennae are free from
obstructions.
■
Be sure that the cable or DSL modem and its power cord are
properly connected, and the lights are on.
3–6
Getting Started