HP Tc4400 HP Compaq tc4400 Tablet PC- Getting Started - Enhanced for Accessibi - Page 36

The home wireless network connection is not working, Start > Help and Support - power adapter

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Troubleshooting ❏ The device, especially if it is an older one, is compatible with your operating system. For compatibility information, refer to the device manufacturer's Web site. ❏ The correct drivers are installed and updated. Drivers may be available on a CD included with the device or on the device manufacturer's Web site. For more information about updating drivers, select Start > Help and Support. The home wireless network connection is not working If a home wireless network connection is not working as expected: ■ Be sure that the wireless light on the computer is on. If the light is off, press the wireless button to turn it on. ■ Be sure that the computer wireless antennae are free from obstructions. ■ Be sure that the cable or DSL modem and its power cord are properly connected, and the lights are on. ■ Be sure that the wireless router (access point) is properly connected to its power adapter and the cable modem, and the lights are on. ■ Disconnect and then reconnect all cables, and turn the power off and then back on. ✎ For information on setting up a home wireless network connection, refer to http://www.hp.com/go/techcenter/wireless (English only). 3-6 Getting Started

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Troubleshooting
❏
The device, especially if it is an older one, is compatible
with your operating system. For compatibility
information, refer to the device manufacturer’s Web site.
❏
The correct drivers are installed and updated. Drivers may
be available on a CD included with the device or on the
device manufacturer’s Web site. For more information
about updating drivers, select
Start > Help and Support
.
The home wireless network connection
is not working
If a home wireless network connection is not working as
expected:
■
Be sure that the wireless light on the computer is on. If the
light is off, press the wireless button to turn it on.
■
Be sure that the computer wireless antennae are free from
obstructions.
■
Be sure that the cable or DSL modem and its power cord are
properly connected, and the lights are on.
■
Be sure that the wireless router (access point) is properly
connected to its power adapter and the cable modem, and the
lights are on.
■
Disconnect and then reconnect all cables, and turn the power
off and then back on.
✎
For information on setting up a home wireless network
connection, refer to
(English only).
3–6
Getting Started