HP TouchSmart tm2-2100 Notebook Essentials - Windows 7 - Page 6

Using software, Backup and recovery, Routine care

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Contents Chapter 5: Using software Identifying installed software 25 Using HP TouchSmart software or HP MediaSmart software 26 Installing software from an optical disc 26 Creating or burning a CD or DVD 27 Updating the software installed on the computer 28 Chapter 6: Backup and recovery Creating recovery discs 29 Backing up your information 30 When to back up 30 Backup suggestions 30 Using system restore points 30 Performing a recovery 31 Recovering using the recovery discs 32 Recovering using the partition on the hard drive (select models only 32 Chapter 7: Routine care Cleaning the display 33 Cleaning the TouchPad and keyboard 33 Traveling and shipping 34 Appendix A: Troubleshooting Troubleshooting resources 35 Quick troubleshooting 35 The computer is unable to start up 35 The TouchPad is behaving erratically 35 The computer screen is blank 36 Software is functioning abnormally 36 The computer is on but is not responding 36 The computer is unusually warm 36 An external device is not working 37 The wireless network connection is not working 37 Appendix B: Specifications Operating environment 39 Input power 40 Index iv Notebook Essentials

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iv
Notebook Essentials
Contents
Chapter 5: Using software
Identifying installed software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using HP TouchSmart software or HP MediaSmart software. . . . . . . . . . . . . . . . . . . . . 26
Installing software from an optical disc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Creating or burning a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Updating the software installed on the computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Chapter 6: Backup and recovery
Creating recovery discs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
When to back up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Backup suggestions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using system restore points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Performing a recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Recovering using the recovery discs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Recovering using the partition on the hard drive (select models only) . . . . . . . . . . 32
Chapter 7: Routine care
Cleaning the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Cleaning the TouchPad and keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Traveling and shipping. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Appendix A: Troubleshooting
Troubleshooting resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Quick troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
The computer is unable to start up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
The TouchPad is behaving erratically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
The computer screen is blank. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Software is functioning abnormally . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
The computer is on but is not responding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
The computer is unusually warm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
An external device is not working . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
The wireless network connection is not working . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Appendix B: Specifications
Operating environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Input power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Index