HP Tx2635us HP Pavilion tx2500 Entertainment PC - Maintenance and Service Guid - Page 45

Component replacement procedures, Service tag location

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Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 47 screws, in 8 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Service tag location The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems. The service tag provides the following information: (1) Product name: This is the product name affixed to the front of the computer. (2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product. (3) Part number/Product number (p/n): This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. (4) Model description: This is the number used to locate documents, drivers, and support for the computer. (5) Warranty period: This number describes the duration of the warranty period for the computer. When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer. Component replacement procedures 37

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Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 47 screws, in 8 different sizes, that must be removed, replaced, or loosened when
servicing the computer. Make special note of each screw size and location during removal and
replacement.
Service tag location
The service tag, affixed to the bottom of the computer, provides information that may be needed when
troubleshooting system problems. The service tag provides the following information:
(1)
Product name: This is the product name affixed to the front of the computer.
(2)
Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3)
Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and
parts are needed.
(4)
Model description: This is the number used to locate documents, drivers, and support for
the computer.
(5)
Warranty period: This number describes the duration of the warranty period for the computer. When
ordering parts or requesting information, provide the computer serial number and model description
provided on the service tag. When ordering parts or requesting information, provide the computer serial
number and model number located on the bottom of the computer.
Component replacement procedures
37