HP U160 User Guide - Page 15

Finding More Information, Product Support, Preparing to Call Technical Support

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4 Finding More Information Product Support NOTE: The monitor user guide and latest drivers are available at http://www.hp.com/support. If the information provided in the guide does not address your questions, you can contact support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Here you can: ● Chat online with an HP technician NOTE: When support chat is not available in a particular language, it is available in English. ● E-mail support ● Find support telephone numbers ● Locate an HP service center Preparing to Call Technical Support If you cannot solve a problem with the monitor, you may need to call technical support. Have the following information available when you call: ● Monitor model number ● Monitor serial number ● Purchase date on invoice ● Conditions under which the problem occurred ● Error messages received ● Hardware configuration ● Name and version of the hardware and software you are using Locating the Rating Labels The rating labels on the monitor provide the spare part number, product number, and serial number. You may need these numbers when contacting HP about the monitor model. The rating labels are located on the rear panel of the monitor display head. Product Support 9

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4
Finding More Information
Product Support
NOTE:
The monitor user guide and latest drivers are available at
support
.
If the information provided in the guide does not address your questions, you can contact support. For
U.S. support, go to
go/contactHP
.
For worldwide support, go to
country/us/en/wwcontact_us.html
. Here you can:
●
Chat online with an HP technician
NOTE:
When support chat is not available in a particular language, it is available in English.
●
E-mail support
●
Find support telephone numbers
●
Locate an HP service center
Preparing to Call Technical Support
If you cannot solve a problem with the monitor, you may need to call technical support. Have the
following information available when you call:
●
Monitor model number
●
Monitor serial number
●
Purchase date on invoice
●
Conditions under which the problem occurred
●
Error messages received
●
Hardware configuration
●
Name and version of the hardware and software you are using
Locating the Rating Labels
The rating labels on the monitor provide the spare part number, product number, and serial number.
You may need these numbers when contacting HP about the monitor model. The rating labels are
located on the rear panel of the monitor display head.
Product Support
9