HP Vectra XA 6/xxx HP Vectra VA 6/xxx and XA 6/xxx pc - technical reference ma - Page 78

Error Messages

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5 Power-On Self-Tests and Error Messages Error Messages Error Messages When the PC is switched on or reset, a power-on hardware test is performed. If an error occurs, an error message is displayed. HP's new style BIOS does not display POST error codes (such as 910B) which existed in the BIOS of previous HP Vectra PCs. Message Operating system not found Missing operating system Failure fixed disk (preceded by a 30" time-out) Diskette Drive A (or B) error System battery is dead Keyboard error Resource Allocation Conflict -PCI device 0079 on motherboard Video Plug and Play interrupted or failed Re-enable in Setup and try again System CMOS checksum bad - run Setup I/O device IRQ conflict No message, system "hangs" after POST Other Corrective Action and/or Explanation Check whether the disk, HDD, FDD or CD-ROM disk drive is connected. If it is connected, check that it is detected by Setup. Check that your boot device is enabled on the Setup Security menu. If the problem persists, check that the boot device contains the operating system. If you have configured HDD user parameters, check that they are correct. Otherwise, use HDD type "Auto" parameters. Check that HDD is connected. Check that HDD is detected in Setup. Check that boot on hard disk drive is enabled in Setup. Check whether the diskette drive is connected. Check Setup for the configuration. You may get this message if the PC is disconnected for a few days. When you Power-on the PC, run Setup to update the configuration information. The message should no longer be displayed. Should the problem persist, replace the battery. Check that the keyboard is connected. Clear CMOS. You may have powered your PC Off/On too quickly and the PC turned off Video plug and play as a protection. CMOS contents have changed between 2 power-on sessions. Run Setup for configuration. Serial ports A and B may have been assigned the same IRQ. Assign a different IRQ to each serial port and save the configuration. Check that cache memory and main memory are correctly set in their sockets. An error message may be displayed and the PC may "hang" for 20 seconds and then beep. The POST is probably checking for a mass storage device which it cannot find and the PC is in Timeout Mode. After Timeout, run Setup to check the configuration. 70

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70
5
Power-On Self-Tests and Error Messages
Error Messages
Error Messages
When the PC is switched on or reset, a power-on hardware test is
performed. If an error occurs, an error message is displayed.
HP’s new style BIOS does not display POST error codes (such as 910B)
which existed in the BIOS of previous HP Vectra PCs.
Message
Corrective Action and/or Explanation
Operating system not found
Check whether the disk, HDD, FDD or CD-ROM disk drive is
connected.
If it is connected, check that it is detected by
Setup.
Check that your boot device is enabled on the
Setup
Security menu.
If the problem persists, check that the boot device contains
the operating system.
Missing operating system
If you have configured HDD user parameters, check that
they are correct. Otherwise, use HDD type “Auto”
parameters.
Failure fixed disk
(preceded by a 30” time-out)
Check that HDD is connected.
Check that HDD is detected in
Setup
.
Check that boot on hard disk drive is enabled in
Setup
.
Diskette Drive A (or B) error
Check whether the diskette drive is connected. Check
Setup
for the configuration.
System battery is dead
You may get this message if the PC is disconnected for a
few days. When you Power-on the PC, run
Setup
to update
the configuration information. The message should no
longer be displayed. Should the problem persist, replace the
battery.
Keyboard error
Check that the keyboard is connected.
Resource Allocation Conflict -PCI
device 0079 on motherboard
Clear CMOS.
Video Plug and Play interrupted or
failed Re-enable in Setup and try again
You may have powered your PC Off/On too quickly and the
PC turned off Video plug and play as a protection.
System CMOS checksum bad - run
Setup
CMOS contents have changed between 2 power-on
sessions. Run
Setup
for configuration.
I/O device IRQ conflict
Serial ports A and B may have been assigned the same IRQ.
Assign a different IRQ to each serial port and save the
configuration.
No message, system “hangs” after
POST
Check that cache memory and main memory are correctly
set in their sockets.
Other
An error message may be displayed and the PC may “hang”
for 20 seconds and then beep. The POST is probably
checking for a mass storage device which it cannot find and
the PC is in Timeout Mode. After Timeout, run
Setup
to
check the configuration.