HP Vs15 HP w15e LCD Monitor - Page 23

A Troubleshooting Solving Common Problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution Screen is blank. Power cord is disconnected. Connect the power cord. Power button on front panel of Press the front panel power button. the monitor is turned off. Video cable is improperly connected. Connect the video cable properly. Refer to Chapter 3, Setting Up the Monitor on page 4 for more information. Screen blanking is active. Press any key on the keyboard or move the mouse to inactivate the screen blanking utility. Screen image appears distorted; text is fuzzy or blurred; image quality is degraded. The computer's graphics card resolution is set lower or higher than the monitor's native resolution. Set the computer's display resolution to the same mode as the monitor's recommended native screen resolution to provide the best picture quality. Image appears blurred, indistinct, or too dark. Brightness and contrast are too low. Press the Auto button on the front panel. If this does not correct the image, press the Select button to open the OSD Menu, and select Luminance to adjust the brightness and contrast scales as needed. Image is not centered Position may need adjustment. Press the Select button to access the OSD menu. Select Geometry/H. Position or V. Position to adjust the horizontal or vertical position of the image. Signal Cable Not Connected! is displayed on screen. Monitor video cable is disconnected. Connect the VGA cable to the VGA connector on the computer. Be sure that the computer power is off while connecting the video cable. Out of Range! is displayed on screen. Video resolution and/or refresh rate are set higher than what the monitor supports. Restart the computer and enter Safe Mode. Change the settings to a supported setting (see Recognizing Preset Display Resolutions on page 20). Restart the computer so that the new settings take effect. Solving Common Problems 17