Section |
Page |
getting started guide |
1 |
getting started guide |
1 |
getting started guide |
1 |
hp Linux workstation x1100 |
1 |
Manufacturing Part Number: A7868-90009 |
1 |
Edition E0202 |
1 |
© Copyright 2002 |
1 |
© Copyright 2002 |
1 |
Hewlett-Packard Company |
1 |
legal notices |
2 |
legal notices |
2 |
Hewlett-Packard Co. |
3 |
Hewlett-Packard Co. |
3 |
Technical Computer Division |
3 |
3404 E. Harmony Rd. Fort Collins, CO 80525 |
3 |
preface |
9 |
preface |
9 |
important warnings |
9 |
avoiding electrical shocks |
9 |
WARNING To avoid electrical shock, do not open the power supply. There are no user-serviceable pa... |
9 |
removing and replacing the cover |
9 |
WARNING For your safety, never remove the Workstation cover without first disconnecting the power... |
9 |
safety information |
10 |
WARNING There is a danger of explosion if the battery is incorrectly installed. For your safety, ... |
10 |
if you have a modem |
10 |
WARNING Do not attempt to connect this product to the phone line during a lightning storm. Never ... |
10 |
WARNING Some parts inside the computer may be hot, wait approximately three to five minutes for t... |
10 |
avoiding static electricity |
11 |
CAUTION Static electricity can damage electronic components. Turn OFF all equipment before instal... |
11 |
information on ergonomic issues |
11 |
recycling your workstation |
11 |
finding information and help |
12 |
<TABLE> |
12 |
<TABLE HEADING> |
12 |
<TABLE ROW> |
12 |
If you want... |
12 |
Refer to... |
12 |
<TABLE BODY> |
12 |
<TABLE ROW> |
12 |
To set up your computer |
12 |
• x1100 Installation Poster — shipped with the Workstation, basic information only. |
12 |
• x1100 Installation Poster |
12 |
• x1100 Installation Poster |
12 |
• x1100 Installation Poster |
12 |
• This manual — basic information only. |
12 |
<TABLE ROW> |
12 |
To troubleshoot your Workstation, install accessories, find part numbers. |
12 |
• This manual — basic information only |
12 |
• This manual — basic information only |
12 |
• This manual — basic information only |
12 |
• x1100 Technical Reference |
12 |
• x1100 Technical Reference |
12 |
<TABLE ROW> |
12 |
Support information |
12 |
www.hp.com/go/workstationsupport — downloadable documentation, drivers and utilities, service and... |
12 |
www.hp.com/go/workstationsupport |
12 |
www.hp.com/go/workstationsupport |
12 |
<TABLE ROW> |
12 |
Warranty information |
12 |
This manual. See “hardware warranty” or “hp software limited warranty” in Appendix A. |
12 |
downloadable documentation from hp’s web site |
12 |
hp x1100 technical characteristics |
13 |
<TABLE> |
13 |
<TABLE BODY> |
13 |
<TABLE ROW> |
13 |
Characteristics |
13 |
HP Workstation x1100 |
13 |
<TABLE ROW> |
13 |
Weight (configuration with one CD-ROM drive, excluding keyboard and display) |
13 |
14.8 kg (32.5 pounds) |
13 |
<TABLE ROW> |
13 |
Dimensions |
13 |
Width: 20.6cm (8.1in.) Height: 47.5cm (18.7in.) Depth: 44.2cm (17.4in.) |
13 |
<TABLE ROW> |
13 |
Footprint |
13 |
0.09 m2 (0.97 sq ft). |
13 |
<TABLE ROW> |
13 |
Power Supply |
13 |
100 - 127 VAC, 7.0 A rms 200 - 250 VAC, 3.5 A rms |
13 |
<TABLE ROW> |
13 |
Storage Humidity |
13 |
8% to 85% (relative) |
13 |
<TABLE ROW> |
13 |
Operating Temperature |
13 |
+10 C to +35 C (+40 F to +95F). |
13 |
NOTE Operating temperature and humidity ranges may vary depending on the mass storage devices ins... |
13 |
www.hp.com/workstations |
13 |
NOTE When the computer is turned off by the power button on the front panel, the power consumptio... |
14 |
1 setting up and using your workstation |
15 |
1 setting up and using your workstation |
15 |
setting up your hp workstation x1100 |
16 |
setting up your hp workstation x1100 |
16 |
WARNING If you have any doubt that you can lift the workstation or monitor safely, do not try to ... |
16 |
1. Check the materials list shipped with your workstation to verify that you have all of the co... |
16 |
1. Check the materials list shipped with your workstation to verify that you have all of the co... |
16 |
2. Place the workstation in an area with easily accessible power outlets and enough space for t... |
16 |
3. Position the workstation so that its rear connectors are easily accessible. |
16 |
installation tools |
16 |
installation tools |
16 |
connecting devices |
16 |
connecting devices |
16 |
Figure11 Location of Rear Panel Connectors |
17 |
Figure11 Location of Rear Panel Connectors |
17 |
<GRAPHIC> |
17 |
Figure12 Typical Connectors |
17 |
<GRAPHIC> |
18 |
connecting your keyboard and mouse |
18 |
WARNING Improper and prolonged use of keyboards and input devices can be associated with repetiti... |
18 |
1. Connect your HP keyboard to the workstation. |
18 |
1. Connect your HP keyboard to the workstation. |
18 |
2. Connect your HP mouse to the workstation. |
18 |
Figure13 Connecting the Keyboard and Mouse |
18 |
Figure13 Connecting the Keyboard and Mouse |
18 |
<GRAPHIC> |
19 |
setting the line voltage switch |
19 |
CAUTION Care must be taken to ensure that the line voltage switch is set correctly. Failure to do... |
19 |
1. Place the workstation so that you are looking at the back of it. |
19 |
1. Place the workstation so that you are looking at the back of it. |
19 |
2. Use a small thin bladed screwdriver to slide the workstation’s line voltage switch to the le... |
19 |
Figure14 Setting the Workstation’s Line Voltage Switch |
19 |
Figure14 Setting the Workstation’s Line Voltage Switch |
19 |
<GRAPHIC> |
20 |
connecting the power cord |
20 |
WARNING For your safety always connect equipment to a grounded wall outlet. Always use a power co... |
20 |
1. Connect the power cords to the rear of the monitor and the computer. ( |
20 |
1. Connect the power cords to the rear of the monitor and the computer. ( |
20 |
2. Connect the monitor’s power cord and the computer’s power cord to a grounded outlet. |
20 |
selecting a monitor for your workstation |
21 |
selecting a monitor for your workstation |
21 |
Table 11 |
21 |
CAUTION To prevent possible damage to your monitor, make sure you select a monitor that supports ... |
21 |
<TABLE> |
21 |
Table11 Graphics Card Resolutions and Frequencies (Continued) |
21 |
<TABLE HEADING> |
21 |
<TABLE ROW> |
21 |
Graphics Card |
21 |
Display Resolution |
21 |
Vertical Frequency (Hz) |
21 |
<TABLE BODY> |
21 |
<TABLE ROW> |
21 |
Matrox G450 |
21 |
640¥480 800¥600 1024¥768 1280¥1024 1600¥1200 1920¥1200 2048¥1536 |
21 |
60, 70, 72, 75, 85, 100, 120, 160, 200 60, 70, 72, 75, 85, 100, 120, 160, 200 60, 70, 72, 75, 85,... |
21 |
<TABLE ROW> |
21 |
nVidia Quadro2 EX |
21 |
640¥480 800¥600 1024¥768 1280¥1024 1600¥1200 1920¥1200 2048¥1536 |
21 |
60, 70, 72, 75, 85, 100, 120, 140, 144, 150, 170, 200, 240 60, 70, 72, 75, 85, 100, 120, 140, 144... |
21 |
<TABLE ROW> |
22 |
nVidia Quadro2 Pro |
22 |
640¥480 800¥600 1024¥768 1280¥1024 1600¥1200 1920¥1200 2048¥1536 |
22 |
60, 70, 72, 75, 85, 100, 120, 140, 144, 150, 170, 200, 240 60, 70, 72, 75, 85, 100, 120, 140, 144... |
22 |
component overview |
23 |
component overview |
23 |
Figure15 Workstation |
23 |
Figure15 Workstation |
23 |
<GRAPHIC> |
24 |
Figure16 HP Workstation x1100 System Board |
24 |
<GRAPHIC> |
24 |
removing and replacing the cover and frontbezel |
24 |
WARNING For your safety, never remove the workstation cover without first disconnecting the power... |
24 |
removing the workstation cover |
25 |
removing the workstation cover |
25 |
1. Switch off the display and computer. Disconnect all power cables and any LAN or telecommunic... |
25 |
1. Switch off the display and computer. Disconnect all power cables and any LAN or telecommunic... |
25 |
2. Unlock the cover lock at the back of the workstation, if required. See Figure 1-1. |
25 |
3. Pull outward on the cover latch, grasp the edges of the cover and lift the cover upward to r... |
25 |
removing the front bezel |
26 |
removing the front bezel |
26 |
• The upper bezel gives access to three 5.25-inch shelves and one 3.5-inch shelf. |
26 |
• The upper bezel gives access to three 5.25-inch shelves and one 3.5-inch shelf. |
26 |
• The lower bezel gives access to the Firewire connector and two USB connectors. The lower bezel ... |
26 |
1. Unclip the two bezel latches located on the left-hand side of the bezel. See |
26 |
1. Unclip the two bezel latches located on the left-hand side of the bezel. See |
26 |
2. Open the bezel slightly and then gently push it outward. See |
26 |
Figure18 Removing the Bezels |
26 |
Figure18 Removing the Bezels |
26 |
<GRAPHIC> |
27 |
replacing the cover and front bezel |
27 |
1. Ensure that all internal cables are properly connected and safely routed. |
27 |
1. Ensure that all internal cables are properly connected and safely routed. |
27 |
2. Ensure that the bezel is correctly oriented, align the two plastic bezel hinges with their b... |
27 |
Figure19 Inserting the Bezel Hinges into their Slots on the Workstation |
27 |
Figure19 Inserting the Bezel Hinges into their Slots on the Workstation |
27 |
<GRAPHIC> |
28 |
Figure110 Replacing the Cover |
28 |
Figure110 Replacing the Cover |
28 |
<GRAPHIC> |
28 |
removing and replacing workstation components |
28 |
removing and replacing workstation components |
28 |
starting and stopping your Linux workstation |
29 |
starting and stopping your Linux workstation |
29 |
starting your workstation for the first time |
29 |
starting your workstation for the first time |
29 |
initializing your software |
30 |
initializing your software |
30 |
NOTE Do NOT switch OFF the workstation while the software is being initialized—this could cause u... |
30 |
1. Turn on the display first, and then turn on the Linux workstation. |
30 |
1. Turn on the display first, and then turn on the Linux workstation. |
30 |
2. When the workstation is switched on, it performs a Power-On-Self-Test (POST). Press |
30 |
3. If you have set a password in the workstation’s |
30 |
stopping your Linux workstation |
30 |
stopping your Linux workstation |
30 |
setting hardware passwords in the hp setup program |
31 |
setting hardware passwords in the hp setup program |
31 |
to set a password |
31 |
to set a password |
31 |
1. Turn on the display and then the workstation. If the workstation is already turned on, save ... |
31 |
1. Turn on the display and then the workstation. If the workstation is already turned on, save ... |
31 |
2. Press |
31 |
3. Select the |
31 |
4. Select the |
31 |
5. Choose the Set Administrator or User Password setup item. You must enter your password twice. |
31 |
6. To save your changes and exit the Setup program, press |
31 |
if you forget your user password |
32 |
if you forget your user password |
32 |
1. Switch off the Workstation. |
32 |
1. Switch off the Workstation. |
32 |
2. Re-start the Workstation. If you are prompted for a password, enter the Administration passw... |
32 |
3. When Press F2 to Enter Setup appears, press the F2 key. |
32 |
4. Enter the Administrator password to access the Setup program. |
32 |
5. Go to the Security menu. |
32 |
6. Go to the Set User Password field and set a new User Password. This will replace the old pas... |
32 |
7. Press Esc or select Exit Menu to save the new password. and exit Setup. |
32 |
viewing your workstation configuration |
33 |
viewing your workstation configuration |
33 |
1. Turn on the display and then the workstation. If the workstation is already turned on, save ... |
33 |
1. Turn on the display and then the workstation. If the workstation is already turned on, save ... |
33 |
2. Press |
33 |
configuring your workstation |
34 |
configuring your workstation |
34 |
starting the hp setup program |
34 |
starting the hp setup program |
34 |
1. Turn on the display and then the workstation. If the workstation is already turned on, save ... |
34 |
1. Turn on the display and then the workstation. If the workstation is already turned on, save ... |
34 |
2. Press |
34 |
main menu |
34 |
main menu |
34 |
• The installed BIOS version |
34 |
• The installed BIOS version |
34 |
• Reset Configuration Data |
34 |
• System Time |
34 |
• System Date |
34 |
• Key Click |
34 |
• Key Auto-Repeat Speed |
34 |
• Delay Before Auto-Repeat |
34 |
• NumLock at Power-on |
34 |
advanced menu |
35 |
advanced menu |
35 |
• Configure memory caching, USB ports, Integrated I/O Ports and Integrated Audio Devices |
35 |
• Configure memory caching, USB ports, Integrated I/O Ports and Integrated Audio Devices |
35 |
• Enable floppy disk drives, IDE devices (Primary and Secondary) |
35 |
• Configure PCI Devices. |
35 |
security menu |
35 |
security menu |
35 |
boot menu |
35 |
boot menu |
35 |
power menu |
35 |
power menu |
35 |
using power management |
36 |
using power management |
36 |
software and driver availability |
36 |
software and driver availability |
36 |
working in comfort and safety |
37 |
working in comfort and safety |
37 |
preparing your work environment |
37 |
preparing your work environment |
37 |
• Work Surface Height |
37 |
• Work Surface Height |
37 |
• Work Surface Height |
37 |
• Chair |
37 |
• Chair |
37 |
• Monitor |
37 |
• Monitor |
37 |
• Work Surface Arrangement |
37 |
• Work Surface Arrangement |
37 |
CAUTION Various aspects of using mice, keyboards and other input devices may increase your risk o... |
38 |
your work posture |
38 |
your work posture |
38 |
• Head |
38 |
• Head |
38 |
• Head |
38 |
• Back |
38 |
• Back |
38 |
• Arms |
38 |
• Arms |
38 |
• Hands, Wrists, Forearms |
38 |
• Hands, Wrists, Forearms |
38 |
• Legs |
38 |
• Legs |
38 |
• Feet |
39 |
• Feet |
39 |
additional ergonomic issues |
39 |
additional ergonomic issues |
39 |
• Look away from the screen from time-to-time to help reduce eyestrain. Focus on distant objects ... |
39 |
• Look away from the screen from time-to-time to help reduce eyestrain. Focus on distant objects ... |
39 |
• Remember to occasionally shift position and move your body. Keeping your body in one position f... |
39 |
• Changing tasks frequently will help prevent muscle stiffness. Examples: alternating between key... |
39 |
• Discomfort may be alleviated by using alternative ergonomic designs and accessories such as erg... |
39 |
additional system information and help |
40 |
additional system information and help |
40 |
<GRAPHIC> |
40 |
2 Linux system setup and recovery |
41 |
2 Linux system setup and recovery |
41 |
configuring your Linux workstation |
42 |
configuring your Linux workstation |
42 |
NOTE You cannot re-run the Linux Setup Tool. |
42 |
<GRAPHIC> |
43 |
setting the root password |
43 |
setting the root password |
43 |
<GRAPHIC> |
43 |
CAUTION Do not click on the |
43 |
NOTE Write your password down and keep it in a secure place. If you forget it, you will not be ab... |
43 |
changing boot/network parameters |
44 |
changing boot/network parameters |
44 |
<GRAPHIC> |
44 |
1. Static boot protocol |
44 |
1. Static boot protocol |
44 |
2. DHCP boot protocol |
45 |
3. BOOTP boot protocol |
45 |
CAUTION Do not click on the |
45 |
setting up network authorization parameters |
46 |
setting up network authorization parameters |
46 |
<GRAPHIC> |
46 |
CAUTION Do not click on the |
46 |
Xserver parameters |
47 |
Xserver parameters |
47 |
<GRAPHIC> |
47 |
CAUTION Do not click on the |
47 |
domain name server (DNS) parameters configuration |
48 |
domain name server (DNS) parameters configuration |
48 |
<GRAPHIC> |
48 |
CAUTION Do not click on the |
49 |
system time, timezone and date parameters |
49 |
system time, timezone and date parameters |
49 |
time zone |
49 |
time zone |
49 |
CAUTION Do not click on the |
50 |
setting keyboard language (required) |
50 |
setting keyboard language (required) |
50 |
<GRAPHIC> |
50 |
CAUTION Do not click on the |
51 |
Netscape preferences |
52 |
Netscape preferences |
52 |
<GRAPHIC> |
52 |
CAUTION Do not click on the |
52 |
summary |
53 |
summary |
53 |
<GRAPHIC> |
53 |
NOTE The system will not let you exit until you have set the root password. |
53 |
recovering your Linux system |
54 |
recovering your Linux system |
54 |
the Linux rescue mode |
54 |
the Linux rescue mode |
54 |
booting your system in rescue mode |
54 |
booting your system in rescue mode |
54 |
1. By booting your system from the diskette or CD-ROM that came with your Red Hat Linux boxed set. |
54 |
1. By booting your system from the diskette or CD-ROM that came with your Red Hat Linux boxed set. |
54 |
2. By booting from a network or PCMCIA boot diskette. These methods assume your network connect... |
54 |
bash# |
54 |
<TABLE> |
55 |
Table21 Linux Commands (Continued) |
55 |
<TABLE BODY> |
55 |
<TABLE ROW> |
55 |
anaconda |
55 |
anaconda |
55 |
gzip |
55 |
gzip |
55 |
mke2fs.ext2 |
55 |
mke2fs.ext2 |
55 |
ps |
55 |
ps |
55 |
<TABLE ROW> |
55 |
badblocks |
55 |
badblocks |
55 |
head |
55 |
head |
55 |
mknod |
55 |
mknod |
55 |
python |
55 |
python |
55 |
<TABLE ROW> |
55 |
bash |
55 |
bash |
55 |
hwclock |
55 |
hwclock |
55 |
mkraid |
55 |
mkraid |
55 |
python1.5 |
55 |
python1.5 |
55 |
<TABLE ROW> |
55 |
cat |
55 |
cat |
55 |
ifconfig |
55 |
ifconfig |
55 |
mkswap |
55 |
mkswap |
55 |
raidstart |
55 |
raidstart |
55 |
<TABLE ROW> |
55 |
chatter |
55 |
chatter |
55 |
init |
55 |
init |
55 |
mlabel |
55 |
mlabel |
55 |
raidstop |
55 |
raidstop |
55 |
<TABLE ROW> |
55 |
chmod |
55 |
chmod |
55 |
insmod |
55 |
insmod |
55 |
mmd |
55 |
mmd |
55 |
rcp |
55 |
rcp |
55 |
<TABLE ROW> |
55 |
chroot |
55 |
chroot |
55 |
less |
55 |
less |
55 |
mmount |
55 |
mmount |
55 |
rlogin |
55 |
rlogin |
55 |
<TABLE ROW> |
55 |
clock |
55 |
clock |
55 |
ln |
55 |
ln |
55 |
mmove |
55 |
mmove |
55 |
rm |
55 |
rm |
55 |
<TABLE ROW> |
55 |
collage |
55 |
collage |
55 |
loader |
55 |
loader |
55 |
modprobe |
55 |
modprobe |
55 |
rmmod |
55 |
rmmod |
55 |
<TABLE ROW> |
55 |
cp |
55 |
cp |
55 |
ls |
55 |
ls |
55 |
mount |
55 |
mount |
55 |
route |
55 |
route |
55 |
<TABLE ROW> |
55 |
cpio |
55 |
cpio |
55 |
lsattr |
55 |
lsattr |
55 |
mpartition |
55 |
mpartition |
55 |
rpm |
55 |
rpm |
55 |
<TABLE ROW> |
55 |
dd |
55 |
dd |
55 |
lsmod |
55 |
lsmod |
55 |
mrd |
55 |
mrd |
55 |
rsh |
55 |
rsh |
55 |
<TABLE ROW> |
55 |
ddcprobe |
55 |
ddcprobe |
55 |
mattrib |
55 |
mattrib |
55 |
mread |
55 |
mread |
55 |
sed |
55 |
sed |
55 |
<TABLE ROW> |
55 |
depmode |
55 |
depmode |
55 |
mbadblocks |
55 |
mbadblocks |
55 |
mren |
55 |
mren |
55 |
sh |
55 |
sh |
55 |
<TABLE ROW> |
55 |
df |
55 |
df |
55 |
mcd |
55 |
mcd |
55 |
mshowfat |
55 |
mshowfat |
55 |
sync |
55 |
sync |
55 |
<TABLE ROW> |
55 |
e2fsck |
55 |
e2fsck |
55 |
mcopy |
55 |
mcopy |
55 |
mt |
55 |
mt |
55 |
tac |
55 |
tac |
55 |
<TABLE ROW> |
55 |
fdisk |
55 |
fdisk |
55 |
mdel |
55 |
mdel |
55 |
mtools |
55 |
mtools |
55 |
tail |
55 |
tail |
55 |
<TABLE ROW> |
55 |
fsck |
55 |
fsck |
55 |
mdeltree |
55 |
mdeltree |
55 |
mtype |
55 |
mtype |
55 |
tar |
55 |
tar |
55 |
<TABLE ROW> |
55 |
fsck.ext2 |
55 |
fsck.ext2 |
55 |
mdir |
55 |
mdir |
55 |
mv |
55 |
touch |
55 |
touch |
55 |
<TABLE ROW> |
55 |
ftp |
55 |
ftp |
55 |
mdu |
55 |
mdu |
55 |
mzip |
55 |
mzip |
55 |
traceroute |
55 |
traceroute |
55 |
<TABLE ROW> |
55 |
genhdlist |
55 |
genhdlist |
55 |
mformat |
55 |
mformat |
55 |
open |
55 |
open |
55 |
umount |
55 |
umount |
55 |
<TABLE ROW> |
55 |
gnome-pty-helper |
55 |
gnome-pty-helper |
55 |
minfo |
55 |
minfo |
55 |
pico |
55 |
pico |
55 |
uncpio |
55 |
uncpio |
55 |
<TABLE ROW> |
55 |
grep |
55 |
grep |
55 |
mkdir |
55 |
mkdir |
55 |
ping |
55 |
ping |
55 |
uniq |
55 |
uniq |
55 |
<TABLE ROW> |
56 |
gunzip |
56 |
gunzip |
56 |
mke2fs |
56 |
mke2fs |
56 |
probe |
56 |
probe |
56 |
zcat |
56 |
zcat |
56 |
NOTE The |
56 |
mount -t ext2 /dev/hda5 /foo |
56 |
booting single user mode directly |
56 |
booting single user mode directly |
56 |
LILO boot: linux single |
56 |
LILO boot: linux emergency |
56 |
3 troubleshooting your workstation |
57 |
3 troubleshooting your workstation |
57 |
screen is blank because the system failed to boot |
58 |
screen is blank because the system failed to boot |
58 |
1. Place the workstation so that you are looking at the back of it. |
58 |
1. Place the workstation so that you are looking at the back of it. |
58 |
2. Use a small thin bladed screwdriver to slide the workstation’s line voltage switch to the le... |
58 |
Figure31 Setting the Workstation’s Line Voltage Switch |
58 |
Figure31 Setting the Workstation’s Line Voltage Switch |
58 |
<GRAPHIC> |
58 |
solving hardware problems |
59 |
solving hardware problems |
59 |
<TABLE> |
59 |
Table31 Your Workstation Does Not Start Properly |
59 |
<TABLE BODY> |
59 |
<TABLE ROW> |
59 |
The Workstation doesn’t power on. |
59 |
The Workstation doesn’t power on. |
59 |
<TABLE ROW> |
59 |
Make sure... |
59 |
Make sure... |
59 |
How |
59 |
How |
59 |
<TABLE ROW> |
59 |
The workstation’s power cord is properly connected. |
59 |
Connect the power cord to a working power outlet and to the rear of the workstation. |
59 |
<TABLE ROW> |
59 |
There is a buzzing noise. |
59 |
There is a buzzing noise |
59 |
<TABLE ROW> |
59 |
A beep code when the workstation starts up means that there is a configuration problem. |
59 |
<TABLE ROW> |
59 |
Make sure... |
59 |
Make sure... |
59 |
How |
59 |
How |
59 |
<TABLE ROW> |
59 |
This is the pre-boot diagnostics capability feature. It detects problems with your workstation. |
59 |
1. Count the number of beeps after the buzzer (refer to the section “pre-boot diagnostics audio... |
59 |
1. Count the number of beeps after the buzzer (refer to the section “pre-boot diagnostics audio... |
59 |
1. Count the number of beeps after the buzzer (refer to the section “pre-boot diagnostics audio... |
59 |
2. Contact HP Support (refer to |
59 |
<TABLE ROW> |
59 |
If you still have a problem, run HP e-Diagtools or Diagtools (refer to page 65). |
59 |
<TABLE ROW> |
59 |
There is no image during boot and the screen is blank. |
59 |
<TABLE ROW> |
59 |
Make sure... |
59 |
Make sure... |
59 |
How |
59 |
How |
59 |
<TABLE ROW> |
59 |
The line voltage switch, located on the back of your workstation, is set to 115. |
59 |
See the section “screen is blank because the system failed to boot” in this chapter. |
59 |
<TABLE ROW> |
59 |
If the Workstation starts and you still have a problem, run HP e-Diagtools (refer to page 65). |
59 |
<TABLE> |
60 |
Table32 Your Workstation Has a Hardware Problem (Continued) |
60 |
<TABLE BODY> |
60 |
<TABLE ROW> |
60 |
The keyboard doesn’t work. |
60 |
The keyboard doesn’t work. |
60 |
<TABLE ROW> |
60 |
Make sure... |
60 |
Make sure... |
60 |
How |
60 |
How |
60 |
<TABLE ROW> |
60 |
The keyboard cable is correctly connected. |
60 |
Plug the cable into the correct connector on the back of the workstation. Color coding is used fo... |
60 |
<TABLE ROW> |
60 |
The keyboard is free of debris. |
60 |
Check all keys are at the same height, and none are stuck down. |
60 |
<TABLE ROW> |
60 |
The keyboard itself is not defective. |
60 |
Either replace the keyboard by a known working unit or try the keyboard with another workstation. |
60 |
<TABLE ROW> |
60 |
You are using the correct driver. The correct driver is pre-installed on all Linux systems. For o... |
60 |
Download the latest driver from HP’s Web at: www.hp.com/go/workstationsupport |
60 |
<TABLE ROW> |
60 |
You are using the latest BIOS. |
60 |
Download the latest BIOS from HP’s Web at: www.hp.com/go/workstationsupport |
60 |
<TABLE ROW> |
60 |
The monitor doesn’t work. |
60 |
The monitor doesn’t work. |
60 |
<TABLE ROW> |
60 |
The workstation’s power indicator light works but the monitor remains blank |
60 |
<TABLE ROW> |
60 |
Make sure... |
60 |
Make sure... |
60 |
How |
60 |
How |
60 |
<TABLE ROW> |
60 |
The monitor is switched ON (LED is on). |
60 |
Refer to the monitor manual for an explanation of the LED signals (green, orange, or blinking). |
60 |
<TABLE ROW> |
60 |
The monitor’s power cord is correctly connected. |
60 |
Connect the power cord – ensure it is plugged into a working grounded power outlet and into the m... |
60 |
<TABLE ROW> |
61 |
The graphics card is installed and the monitor (video) cable is correctly connected. |
61 |
Connect the monitor (video) cable – ensure it is properly connected to both the workstation and t... |
61 |
<TABLE ROW> |
61 |
The monitor’s brightness and contrast settings are correctly set. |
61 |
Check the settings using the monitor’s OSD (on-screen display) or using controls on the front of ... |
61 |
<TABLE ROW> |
61 |
There is an image during boot but then the screen goes blank. |
61 |
<TABLE ROW> |
61 |
Make sure... |
61 |
Make sure... |
61 |
How |
61 |
How |
61 |
<TABLE ROW> |
61 |
The monitor settings in your Workstation are compatible with your monitor. |
61 |
Switch to a text console by pressing Ctrl-Alt-F1. Log in as root and check that the “Monitor” sec... |
61 |
<TABLE ROW> |
61 |
If the Workstation starts and you still have a problem, run HP e-Diagtools (refer to page 65). |
61 |
<TABLE ROW> |
61 |
The mouse doesn’t work. |
61 |
The mouse doesn’t work. |
61 |
<TABLE ROW> |
61 |
Make sure... |
61 |
Make sure... |
61 |
How |
61 |
How |
61 |
<TABLE ROW> |
61 |
The mouse cable is correctly connected. |
61 |
1. Switch off the workstation (not necessary with a USB mouse). |
61 |
1. Switch off the workstation (not necessary with a USB mouse). |
61 |
1. Switch off the workstation (not necessary with a USB mouse). |
61 |
2. Plug the cable into the correct connector on the back of the workstation (color coding is us... |
61 |
3. Switch on the workstation. |
61 |
<TABLE ROW> |
62 |
You are using the correct driver. If you are using HP’s enhanced mouse, ensure that the correct d... |
62 |
Download the latest driver from HP’s Web at: |
62 |
www.hp.com/go/workstationsupport |
62 |
<TABLE ROW> |
62 |
You are using the latest BIOS |
62 |
Download the latest BIOS from HP’s Web at: |
62 |
www.hp.com/go/workstationsupport |
62 |
<TABLE ROW> |
62 |
The mouse is clean. |
62 |
Clean the mouse ball as shown below. |
62 |
<TABLE ROW> |
62 |
The mouse itself is not defective. |
62 |
Replace the mouse with a unit that is known to work or try the mouse with another workstation. |
62 |
<TABLE ROW> |
62 |
If the workstation starts but you still have a problem, run HP e-Diagtools (refer to page 65). |
62 |
<TABLE ROW> |
62 |
Your Workstation has no sound. |
62 |
Your Workstation has no sound. |
62 |
<TABLE ROW> |
62 |
Check that... |
62 |
Check that... |
62 |
How |
62 |
How |
62 |
<TABLE ROW> |
62 |
The lime green Speaker/Headphone connector is plugged into the multi-media keyboard. |
62 |
Either disconnect the lime green connector to activate the internal speaker or plug-in headphones... |
62 |
troubleshooting tips: |
63 |
troubleshooting tips: |
63 |
• Restart your workstation and see if the problem recurs. |
63 |
• Restart your workstation and see if the problem recurs. |
63 |
• Run HP eDiagtools. You can create a hardware profile of your Workstation (Support Ticket) that... |
63 |
• Visit the HP Support web site |
63 |
• Update your Workstation’s BIOS. The latest BIOS for your Workstation and instructions on updati... |
63 |
• Record the details of the problem so that you can describe it accurately. |
63 |
• Think of anything you may have done recently before you first experienced the problem. |
63 |
• If possible, have your system up and running and close by when you call HP Support. |
63 |
• We recommend you contact your HP dealer, or contact HP Support outside of peak times (mid-morni... |
63 |
if you lose the key |
63 |
if you lose the key |
63 |
need more help? |
63 |
need more help? |
63 |
pre-boot diagnostics audio signal |
64 |
pre-boot diagnostics audio signal |
64 |
<TABLE> |
64 |
<TABLE BODY> |
64 |
<TABLE ROW> |
64 |
Number of Beeps |
64 |
Meaning |
64 |
<TABLE ROW> |
64 |
1 |
64 |
Processor absent, not correctly connected or ZIF socket not closed |
64 |
<TABLE ROW> |
64 |
2 |
64 |
Power supply is in protected mode |
64 |
<TABLE ROW> |
64 |
3 |
64 |
No memory, bad memory modules, incompatible memory module |
64 |
<TABLE ROW> |
64 |
4 |
64 |
Graphics card problem |
64 |
<TABLE ROW> |
64 |
5 |
64 |
PnP/Workstation initialization problem |
64 |
<TABLE ROW> |
64 |
6 |
64 |
Corrupted BIOS. You need to activate crisis recovery procedure |
64 |
<TABLE ROW> |
64 |
7 |
64 |
Defective system board |
64 |
if you miss the beep code |
64 |
if you miss the beep code |
64 |
hp Diagtools hardware diagnostics |
65 |
hp Diagtools hardware diagnostics |
65 |
NOTE Run e-Diagtools before contacting HP for Warranty service. This is to obtain information tha... |
65 |
• Check the hardware configuration and verify that it is functioning correctly. |
65 |
• Check the hardware configuration and verify that it is functioning correctly. |
65 |
• Test individual hardware components. |
65 |
• Diagnose hardware-related problems. |
65 |
• Obtain a complete hardware configuration. |
65 |
• Provide precise information to an HP support agent so they can solve problems quickly and effec... |
65 |
www.hp.com/go/workstationsupport |
65 |
obtaining e-Diagtools |
65 |
obtaining e-Diagtools |
65 |
• The Utility Partition pre-installed on your hard disk drive (recommended) |
65 |
• The Utility Partition pre-installed on your hard disk drive (recommended) |
65 |
• The CD-ROM that came with your Workstation: |
65 |
— Recovery CD-ROM |
65 |
— Recovery CD-ROM |
65 |
— Recovery CD-ROM |
65 |
• Support web site: |
65 |
starting e-Diagtools from the utility partition |
66 |
starting e-Diagtools from the utility partition |
66 |
NOTE This method will only work if the diagnostics partition on your hard disk drive is intact. |
66 |
1. Restart your workstation and select “ |
66 |
1. Restart your workstation and select “ |
66 |
2. In the menu, select the option to run e-Diagtools hardware diagnostics. |
66 |
starting e-Diagtools from the CD-ROM |
66 |
starting e-Diagtools from the CD-ROM |
66 |
1. Insert the e-Diagtools CD-ROM in the CD-ROM drive. |
66 |
1. Insert the e-Diagtools CD-ROM in the CD-ROM drive. |
66 |
2. Restart the workstation. |
66 |
3. Select the option to run the hardware diagnostics. |
66 |
NOTE If you are unable to boot from your CD-ROM drive, restart your workstation and press |
66 |
running hp eDiagTools |
66 |
running hp eDiagTools |
66 |
• The workstation model must match the CD-ROM (the CD-ROM is locked to a specific workstation mod... |
66 |
• The workstation model must match the CD-ROM (the CD-ROM is locked to a specific workstation mod... |
66 |
• CD-ROM drive has been configured to boot before the hard disk drive. |
66 |
producing a support ticket |
67 |
producing a support ticket |
67 |
hp customer care center phone numbers |
68 |
hp customer care center phone numbers |
68 |
A warranty and regulatory information |
69 |
A warranty and regulatory information |
69 |
Declaration of conformity |
70 |
<TABLE> |
70 |
<TABLE HEADING> |
70 |
<TABLE ROW> |
70 |
Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 |
70 |
<TABLE BODY> |
70 |
<TABLE ROW> |
70 |
Manufacturer:Hewlett-Packard Company ... |
70 |
Manufacturer |
70 |
Safety |
70 |
Safety |
70 |
Safety |
70 |
IEC 950:1991+A1+A2+A3+A4+A11/EN 60950:1992+A1+A2+A3+A4 IEC 60825-1:1993/EN60825-1:1994+A11 Class ... |
70 |
EMC |
70 |
EMC |
70 |
CISPR 22: 1997 / EN 55022: 1998 Class A CISPR 24: 1997 / EN 55024: 1998 IEC 61000-3-2: 2000 / EN ... |
70 |
and is certified by: |
70 |
and is certified by: |
70 |
and is certified by: |
70 |
and is certified by: |
70 |
UL Listed to UL1950, 2nd edition, File E146385 cUL Listed to CSA 22.2 No. 950-M93 TUV Certified t... |
70 |
supplementary information: |
70 |
regulatory information |
71 |
regulatory information |
71 |
FCC (for USA only) |
71 |
FCC (for USA only) |
71 |
<GRAPHIC> |
73 |
<GRAPHIC> |
74 |
hp hardware warranty |
74 |
three year limited hardware warranty |
74 |
three year limited hardware warranty |
74 |
limitation of warranty |
75 |
limitation of warranty |
75 |
limitation of liability and remedies |
76 |
limitation of liability and remedies |
76 |
obtaining on-site warranty service |
76 |
obtaining on-site warranty service |
76 |
customer responsibilities |
77 |
customer responsibilities |
77 |
obtaining parts warranty service |
78 |
obtaining parts warranty service |
78 |
hp telephone support services |
78 |
hp telephone support services |
78 |
hp software limited warranty |
79 |