Section |
Page |
Getting Started Guide |
1 |
Getting Started Guide |
1 |
Getting Started Guide |
1 |
HP x2000 Linux Workstation |
1 |
Manufacturing Part Number: A7230-90001 |
1 |
Edition E0701 |
1 |
© Copyright 2001 |
1 |
© Copyright 2001 |
1 |
Hewlett-Packard Company |
1 |
Legal Notices |
2 |
Legal Notices |
2 |
The information contained in this document is subject to change without notice. |
2 |
Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not li... |
2 |
Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment... |
2 |
This document contains proprietary information that is protected by copyright. All rights are res... |
2 |
Red Hat®, the Red Hat “Shadow Man” logo, RPM, Maximum RPM, the RPM logo, Linux Library, PowerTool... |
2 |
Adaptec® is a registered trademark of Adaptec, Inc. Adobe and Acrobat are trademarks of Adobe Sys... |
2 |
Matrox® is a registered trademark of Matrox Electronic Systems Ltd. Pentium® and AGPset™ are trad... |
2 |
HEWLETT-PACKARD COMPANY 3000 Hanover Street Palo Alto, California 94304 U.S.A. |
2 |
Printing History |
3 |
The manual printing date and part number indicate its current edition. The printing date will cha... |
3 |
Printed manual updates may be issued between editions to correct errors or document product chang... |
3 |
First Edition: July 2001 |
3 |
Printing Division: |
3 |
Hewlett-Packard Co. |
3 |
Hewlett-Packard Co. |
3 |
Technical Computer Division |
3 |
3404 E. Harmony Rd. Fort Collins, CO 80525 |
3 |
Printed in the U.S.A. |
3 |
Preface |
9 |
Preface |
9 |
This guide describes how to set-up and use your HP x2000 Linux Workstations (herein referred to a... |
9 |
Red Hat Linux is a popular open source operating system that gives you the ability to develop cus... |
9 |
Important Warnings |
9 |
Important Warnings |
9 |
Avoiding Electrical Shocks |
9 |
Avoiding Electrical Shocks |
9 |
WARNING To avoid electrical shock, do not open the power supply. There are no user-serviceable pa... |
9 |
WARNING To avoid electrical shock, do not open the power supply. There are no user-serviceable pa... |
9 |
To avoid electrical shock and harm to your eyes by laser light, do not open the laser module. The... |
9 |
Removing and Replacing the Cover |
9 |
Removing and Replacing the Cover |
9 |
WARNING For your safety, never remove the Workstation cover without first disconnecting the power... |
9 |
WARNING For your safety, never remove the Workstation cover without first disconnecting the power... |
9 |
Safety Information |
10 |
Safety Information |
10 |
WARNING There is a danger of explosion if the battery is incorrectly installed. For your safety, ... |
10 |
WARNING There is a danger of explosion if the battery is incorrectly installed. For your safety, ... |
10 |
The battery in this Workstation is a lithium battery that does not contain any heavy metals. Howe... |
10 |
If You Have a Modem |
10 |
If You Have a Modem |
10 |
• Do not attempt to connect this product to the phone line during a lightning storm. Never instal... |
10 |
• Do not attempt to connect this product to the phone line during a lightning storm. Never instal... |
10 |
• Do not attempt to connect this product to the phone line during a lightning storm. Never instal... |
10 |
• Never touch or remove the communications board without first removing the connection to the tel... |
10 |
• Never touch or remove the communications board without first removing the connection to the tel... |
10 |
• Use minimum Nº 26 AWG wire for telephone cable. |
10 |
• Use minimum Nº 26 AWG wire for telephone cable. |
10 |
WARNING Some parts inside the computer may be hot, wait for them to cool down before touching them. |
10 |
WARNING Some parts inside the computer may be hot, wait for them to cool down before touching them. |
10 |
Avoiding Static Electricity |
11 |
Avoiding Static Electricity |
11 |
CAUTION Static electricity can damage electronic components. Turn OFF all equipment before instal... |
11 |
CAUTION Static electricity can damage electronic components. Turn OFF all equipment before instal... |
11 |
Information on Ergonomic Issues |
11 |
Information on Ergonomic Issues |
11 |
It is strongly recommended that you read the ergonomics information, available in the Working In ... |
11 |
You can access more extensive ergonomics information from your Workstation by clicking the Start ... |
11 |
Recycling your Workstation |
11 |
Recycling your Workstation |
11 |
HP has a strong commitment toward the environment. Your HP Workstation has been designed to respe... |
11 |
Finding Information and Help |
12 |
Finding Information and Help |
12 |
<TABLE> |
12 |
Table1 Information Roadmap |
12 |
<TABLE HEADING> |
12 |
<TABLE ROW> |
12 |
If you want... |
12 |
Refer to... |
12 |
<TABLE BODY> |
12 |
<TABLE ROW> |
12 |
To set up your computer |
12 |
• x2000 Installation Poster —shipped with the Workstation, basic information only. |
12 |
• x2000 Installation Poster —shipped with the Workstation, basic information only. |
12 |
• x2000 Installation Poster —shipped with the Workstation, basic information only. |
12 |
• This manual — basic information only. |
12 |
• This manual — basic information only. |
12 |
<TABLE ROW> |
12 |
To troubleshoot your Workstation, install accessories, find part numbers. |
12 |
To troubleshoot your Workstation, install accessories, find part numbers. |
12 |
• This manual — basic information only |
12 |
• This manual — basic information only |
12 |
• This manual — basic information only |
12 |
• This manual — basic information only |
12 |
• x2000 Accessory Installation Guide - shipped with customer installed accessories only. |
12 |
• x2000 Technical Reference/Troubleshooting Manual-- complete information (web accessible, see be... |
12 |
• x2000 Technical Reference/Troubleshooting Manual-- complete information (web accessible, see be... |
12 |
• x2000 Service Handbook - part numbers and exploded views (web accessible, see below) |
12 |
<TABLE ROW> |
12 |
Support information |
12 |
Support information |
12 |
www.hp.com/workstations/support — downloadable documentation, drivers & utilities, service & supp... |
12 |
www.hp.com/workstations/support |
12 |
www.hp.com/workstations/support |
12 |
<TABLE ROW> |
12 |
Warranty information |
12 |
Warranty information |
12 |
This manual. See “Hardware Warranty” or “HP Software Limited Warranty” in Appendix A. |
12 |
This manual. See “Hardware Warranty” or “HP Software Limited Warranty” in Appendix A. |
12 |
Downloadable Documentation from HP’s Web Site |
12 |
Downloadable Documentation from HP’s Web Site |
12 |
The HP Workstations web site (www.hp.com/workstations/support) contains a wide range of free info... |
12 |
To view and print the above guides, you must have Adobe’s Acrobat Reader installed on your Workst... |
12 |
HP x2000 Technical Characteristics |
13 |
HP x2000 Technical Characteristics |
13 |
<TABLE> |
13 |
<TABLE BODY> |
13 |
<TABLE ROW> |
13 |
Characteristics |
13 |
Characteristics |
13 |
HP x2000 Workstation |
13 |
HP x2000 Workstation |
13 |
<TABLE ROW> |
13 |
Weight (configuration with one CD-ROM drive, excluding keyboard and display) |
13 |
Weight (configuration with one CD-ROM drive, excluding keyboard and display) |
13 |
14.4 kg (31.68 pounds) |
13 |
14.4 kg (31.68 pounds) |
13 |
<TABLE ROW> |
13 |
Dimensions |
13 |
Dimensions |
13 |
Width: 21.0cm (8.26in.) Height: 49.0cm (19.29in.) Depth: 47.0cm (18.50in.) |
13 |
Width: 21.0cm (8.26in.) Height: 49.0cm (19.29in.) Depth: 47.0cm (18.50in.) |
13 |
<TABLE ROW> |
13 |
Footprint |
13 |
Footprint |
13 |
0.09 m2 (1.06 sq ft). |
13 |
0.09 m2 (1.06 sq ft). |
13 |
<TABLE ROW> |
13 |
Acoustic noise emission (ISO7779) |
13 |
Acoustic noise emission (ISO7779) |
13 |
Operating (idle): |
13 |
Sound power level |
13 |
Sound power level |
13 |
LwA <=40.5 dBA |
13 |
<TABLE ROW> |
13 |
Power Supply |
13 |
Power Supply |
13 |
Input voltage (input current, max.) |
13 |
Input frequency: |
13 |
Maximum output power: |
13 |
100 - 127 VAC, 5.5 A |
13 |
100 - 127 VAC, 5.5 A |
13 |
200 - 250 VAC, 2.5 A |
13 |
50/60Hz |
13 |
492 W |
13 |
<TABLE ROW> |
13 |
Power consumption |
13 |
Power consumption |
13 |
25 W |
13 |
<TABLE ROW> |
13 |
Storage Humidity |
13 |
Storage Humidity |
13 |
8% to 85% (relative) |
13 |
<TABLE ROW> |
13 |
Operating Temperature |
13 |
+10 C to +35 C (+40 F to +95F). |
13 |
+10 C to +35 C (+40 F to +95F). |
13 |
NOTE Operating temperature and humidity ranges may vary depending on the mass storage devices ins... |
13 |
NOTE Operating temperature and humidity ranges may vary depending on the mass storage devices ins... |
13 |
Power consumption and acoustics figures are valid for a standard configuration. For configuration... |
13 |
NOTE When the computer is turned off with the power button on the front panel, the power consumpt... |
13 |
NOTE When the computer is turned off with the power button on the front panel, the power consumpt... |
13 |
1 Setting Up and Using Your Linux Workstation |
15 |
1 Setting Up and Using Your Linux Workstation |
15 |
This |
15 |
Setting Up Your x2000 Linux Workstation |
16 |
Setting Up Your x2000 Linux Workstation |
16 |
WARNING If you have any doubt that you can lift the Workstation and monitor safely, do not try to... |
16 |
WARNING If you have any doubt that you can lift the Workstation and monitor safely, do not try to... |
16 |
1. When you receive your Workstation, verify that you have all of the components as shipped. |
16 |
1. When you receive your Workstation, verify that you have all of the components as shipped. |
16 |
1. When you receive your Workstation, verify that you have all of the components as shipped. |
16 |
2. Place the Workstation in an area with easily accessible power outlets and enough space for the... |
16 |
2. Place the Workstation in an area with easily accessible power outlets and enough space for the... |
16 |
3. Position the Workstation so that its rear connectors are easily accessible. |
16 |
3. Position the Workstation so that its rear connectors are easily accessible. |
16 |
Installation Tools |
16 |
Installation Tools |
16 |
No tools are required to set up your Workstation. However, if you plan to install or replace an a... |
16 |
Connecting Devices |
16 |
Connecting Devices |
16 |
Before connecting any cords or cables to your Workstation, please read the Warning Notices in the... |
16 |
If you purchased a graphics card that was not installed in your Workstation at the factory, you m... |
16 |
Figure11 Location of Rear Panel Connectors |
17 |
Figure11 Location of Rear Panel Connectors |
17 |
Figure11 Location of Rear Panel Connectors |
17 |
<GRAPHIC> |
17 |
Figure12 Typical Connectors |
17 |
Figure12 Typical Connectors |
17 |
<GRAPHIC> |
18 |
Connecting the Power Cord |
18 |
WARNING For your safety always connect equipment to a grounded wall outlet. Always use a power co... |
18 |
WARNING For your safety always connect equipment to a grounded wall outlet. Always use a power co... |
18 |
1. Connect the power cords to the rear of the monitor and the computer. ( |
18 |
1. Connect the power cords to the rear of the monitor and the computer. ( |
18 |
1. Connect the power cords to the rear of the monitor and the computer. ( |
18 |
2. Connect the monitor’s power cord and the computer’s power cord to a grounded outlet. |
18 |
2. Connect the monitor’s power cord and the computer’s power cord to a grounded outlet. |
18 |
Connecting Multimedia Accessories (if supplied) |
18 |
Connecting Multimedia Accessories (if supplied) |
18 |
WARNING When you start your system, the speaker and headphone volume is set to maximum. Always tu... |
18 |
WARNING When you start your system, the speaker and headphone volume is set to maximum. Always tu... |
18 |
1. Connect the HP multimedia keyboard to the Workstation. |
18 |
1. Connect the HP multimedia keyboard to the Workstation. |
18 |
1. Connect the HP multimedia keyboard to the Workstation. |
18 |
2. Connect the microphone and headphones (or amplified speakers) to the keyboard. |
18 |
2. Connect the microphone and headphones (or amplified speakers) to the keyboard. |
18 |
NOTE Plugging in the speaker/headphone (lime green) connector will disable the Workstation’s inte... |
18 |
NOTE Plugging in the speaker/headphone (lime green) connector will disable the Workstation’s inte... |
18 |
Figure13 Connecting Multimedia Accessories |
19 |
Figure13 Connecting Multimedia Accessories |
19 |
<GRAPHIC> |
19 |
NOTE Connect devices such as a Smart Card Reader to both a serial connector and a mouse port. Dep... |
19 |
Working In Comfort and Safety |
19 |
Working In Comfort and Safety |
19 |
Preparing Your Work Environment |
19 |
Preparing Your Work Environment |
19 |
When using HP computing equipment, it is important that your work environment contributes to your... |
19 |
• Work Surface Height |
20 |
• Work Surface Height |
20 |
• Work Surface Height |
20 |
• Work Surface Height |
20 |
• Chair |
20 |
• Chair |
20 |
• Chair |
20 |
• Monitor |
20 |
• Monitor |
20 |
• Monitor |
20 |
• Work Surface Arrangement |
20 |
• Work Surface Arrangement |
20 |
• Work Surface Arrangement |
20 |
CAUTION Various aspects of using mice, keyboards and other input devices may increase your risk o... |
20 |
CAUTION Various aspects of using mice, keyboards and other input devices may increase your risk o... |
20 |
Your Work Posture |
21 |
Your Work Posture |
21 |
Sitting in one position for long periods can be uncomfortable. To minimize the potential risk for... |
21 |
• Head |
21 |
• Head |
21 |
• Head |
21 |
• Head |
21 |
• Back |
21 |
• Back |
21 |
• Back |
21 |
• Arms |
21 |
• Arms |
21 |
• Arms |
21 |
• Hands, Wrists, Forearms |
21 |
• Hands, Wrists, Forearms |
21 |
• Hands, Wrists, Forearms |
21 |
• Legs |
21 |
• Legs |
21 |
• Legs |
21 |
• Feet |
21 |
• Feet |
21 |
• Feet |
21 |
Additional Ergonomic Issues |
21 |
Additional Ergonomic Issues |
21 |
• Look away from the screen from time-to-time to help reduce eyestrain. Focus on distant objects ... |
21 |
• Look away from the screen from time-to-time to help reduce eyestrain. Focus on distant objects ... |
21 |
• Look away from the screen from time-to-time to help reduce eyestrain. Focus on distant objects ... |
21 |
• Remember to occasionally shift position and move your body. Keeping your body in one position f... |
21 |
• Remember to occasionally shift position and move your body. Keeping your body in one position f... |
21 |
• Changing tasks frequently will help prevent muscle stiffness. Examples: alternating between key... |
21 |
• Changing tasks frequently will help prevent muscle stiffness. Examples: alternating between key... |
21 |
• Discomfort may be alleviated by using alternative ergonomic designs and accessories such as erg... |
22 |
• Discomfort may be alleviated by using alternative ergonomic designs and accessories such as erg... |
22 |
Starting and Stopping Your Linux Workstation |
23 |
Starting and Stopping Your Linux Workstation |
23 |
Starting Your Workstation for the First Time |
23 |
Starting Your Workstation for the First Time |
23 |
Your Linux Workstation has pre-installed Red Hat Linux and HP software. It is initialized the fir... |
23 |
For more information on system start-up, configuration and recovery see the chapter “Linux System... |
23 |
Initializing Your Software |
24 |
Initializing Your Software |
24 |
NOTE Do NOT switch OFF the Workstation while the software is being initialized—this could cause u... |
24 |
NOTE Do NOT switch OFF the Workstation while the software is being initialized—this could cause u... |
24 |
To initialize your software: |
24 |
1. Turn on the display first, and then turn on the Linux Workstation. |
24 |
1. Turn on the display first, and then turn on the Linux Workstation. |
24 |
2. When the Workstation is switched on, it performs a Power-On-Self-Test (POST). Press |
24 |
2. When the Workstation is switched on, it performs a Power-On-Self-Test (POST). Press |
24 |
If there is an error in the POST, the error will automatically be displayed. For details, see the... |
24 |
3. If you have set a password in the Workstation’s |
24 |
Stopping Your Linux Workstation |
24 |
Stopping Your Linux Workstation |
24 |
To stop the Workstation (when running an operating system), make sure that you have exited all ap... |
24 |
Setting Hardware Passwords in the HP Setup Program |
25 |
Setting Hardware Passwords in the HP Setup Program |
25 |
You can set hardware passwords to provide different levels of protection for your Workstation: th... |
25 |
The Administrator can access and change all settings in the Setup program, while the User can onl... |
25 |
To Set a Password |
25 |
To Set a Password |
25 |
1. Start the Setup program. |
25 |
1. Start the Setup program. |
25 |
1. Start the Setup program. |
25 |
2. Select the |
25 |
2. Select the |
25 |
3. Select the |
25 |
3. Select the |
25 |
4. Choose the Set Administrator or User Password setup item. You must enter your password twice. |
25 |
4. Choose the Set Administrator or User Password setup item. You must enter your password twice. |
25 |
5. To save your changes and exit the Setup program, press |
25 |
5. To save your changes and exit the Setup program, press |
25 |
To remove the password, follow the same procedure as to set a password. You will be asked to ente... |
25 |
If You Forget Your User Password |
26 |
If You Forget Your User Password |
26 |
1. Switch off the Workstation. |
26 |
1. Switch off the Workstation. |
26 |
1. Switch off the Workstation. |
26 |
2. Re-start the Workstation. If you are prompted for a password, enter the Administration password. |
26 |
3. When Press F2 to Enter Setup appears, press the F2 key. |
26 |
4. Enter the Administrator password to access the Setup program. |
26 |
5. Go to the Security menu. |
26 |
6. Go to the Set User Password field and set a new User Password. This will replace the old passw... |
26 |
7. Press Esc or select Exit Menu to save the new password. and exit Setup. |
26 |
Configuring Your Workstation |
27 |
Configuring Your Workstation |
27 |
Use the HP Setup program to configure your Workstation (for example: setting up hardware system a... |
27 |
It is recommended that you take note of any changes to the system setup. |
27 |
Starting the HP Setup Program |
27 |
Starting the HP Setup Program |
27 |
1. Turn on the display and then the Workstation. If the Workstation is already turned on, save yo... |
27 |
1. Turn on the display and then the Workstation. If the Workstation is already turned on, save yo... |
27 |
1. Turn on the display and then the Workstation. If the Workstation is already turned on, save yo... |
27 |
2. Press |
27 |
2. Press |
27 |
The opening screen of the Workstation’s Setup program is displayed. The Main Menu presents a list... |
27 |
A band along the top of the screen offers a list of menus. Select a menu by using either the left... |
27 |
Main Menu |
27 |
Main Menu |
27 |
The Main Menu presents a list of fields, including: |
27 |
• The installed BIOS version |
27 |
• The installed BIOS version |
27 |
• The installed BIOS version |
27 |
• Reset Configuration Data |
27 |
• Reset Configuration Data |
27 |
• System Time |
27 |
• System Time |
27 |
• System Date |
27 |
• System Date |
27 |
• Key Click |
27 |
• Key Click |
27 |
• Key Auto-Repeat Speed |
27 |
• Key Auto-Repeat Speed |
27 |
• Delay Before Auto-Repeat |
27 |
• Delay Before Auto-Repeat |
27 |
• NumLock at Power-on |
27 |
• NumLock at Power-on |
27 |
By default, “Reset Configuration Data” is set to |
27 |
Advanced Menu |
28 |
Advanced Menu |
28 |
The Advanced Menu offers a list of sub-menus allowing you to: |
28 |
• Configure memory caching, USB ports, Integrated I/O Ports and Integrated Audio Devices |
28 |
• Configure memory caching, USB ports, Integrated I/O Ports and Integrated Audio Devices |
28 |
• Configure memory caching, USB ports, Integrated I/O Ports and Integrated Audio Devices |
28 |
• Enable floppy disk drives, IDE devices (Primary and Secondary) |
28 |
• Enable floppy disk drives, IDE devices (Primary and Secondary) |
28 |
• Workstation Devices. |
28 |
• Workstation Devices. |
28 |
Security Menu |
28 |
Security Menu |
28 |
Sub-menus are presented for changing the characteristics and values of the System Administrator P... |
28 |
Boot Menu |
28 |
Boot Menu |
28 |
Select the order of the devices from which you want the BIOS to attempt to boot the operating sys... |
28 |
Power Menu |
28 |
Power Menu |
28 |
The Network Interface option enables the system to return to normal speed when a specific command... |
28 |
Setup changes system behavior by modifying the power-on initialization parameters. Setting incorr... |
28 |
Viewing Your Workstation Configuration |
29 |
Viewing Your Workstation Configuration |
29 |
The Summary Screen gives you a summary of the current configuration of your Workstation (for exam... |
29 |
You should check the configuration of your Workstation when you first use it and each time after ... |
29 |
1. Turn on the display and then the Workstation. If the Workstation is already turned on, save yo... |
29 |
1. Turn on the display and then the Workstation. If the Workstation is already turned on, save yo... |
29 |
1. Turn on the display and then the Workstation. If the Workstation is already turned on, save yo... |
29 |
2. When the start-up logo appears on your display, press |
29 |
2. When the start-up logo appears on your display, press |
29 |
Using Power Management |
30 |
Using Power Management |
30 |
Power management enables you to reduce the Workstation’s overall power consumption by slowing dow... |
30 |
Operating systems differ in their power management capabilities. Refer to your operating system d... |
30 |
Software and Driver Availability |
30 |
Software and Driver Availability |
30 |
In the “Software and Drivers” section of the HP support site |
30 |
You can also register to obtain information on new driver availability automatically. |
30 |
Contact your dealer for an up-to-date list of supported devices or check the HP web site: |
30 |
Additional System Information and Help |
31 |
Additional System Information and Help |
31 |
<GRAPHIC> |
31 |
After completing the Set-up Program and rebooting, your Workstation will launch a special “Welcom... |
31 |
2 Linux System Setup and Recovery |
33 |
2 Linux System Setup and Recovery |
33 |
Configuring Your Linux Workstation |
34 |
Configuring Your Linux Workstation |
34 |
Make sure there are no disks in the 3.5-inch floppy drive or the CD-ROM drive, then turn on the p... |
34 |
The setparms utility is run the first time the workstation is booted. It allows you to set up imp... |
34 |
After a few minutes, the start-up process ends and the Linux Setup Tool window, shown below, appe... |
34 |
<GRAPHIC> |
35 |
Setting the Root Password |
35 |
Setting the Root Password |
35 |
By default, the root user has the password “hplinux.” Before you exit, you must set your own root... |
35 |
<GRAPHIC> |
35 |
Choose a password |
35 |
NOTE Write your password down and keep it in a secure place. If you forget it, you will not be ab... |
35 |
NOTE Write your password down and keep it in a secure place. If you forget it, you will not be ab... |
35 |
Changing Boot/Network Parameters |
36 |
Changing Boot/Network Parameters |
36 |
Choose the “Boot/Network” tab and the window below appears. |
36 |
<GRAPHIC> |
36 |
There are three kinds of booting protocols that setparms can set up for you: Static, DHCP, and BO... |
36 |
1. Static boot protocol |
36 |
1. Static boot protocol |
36 |
2. DHCP boot protocol |
37 |
3. BOOTP boot protocol |
37 |
Choose the Boot Protocol that is appropriate for your system. If you do not know which protocol t... |
37 |
Setting Up Network Authorization Parameters |
38 |
Setting Up Network Authorization Parameters |
38 |
After typing your workstation’s IP Address, Hostname, network Gateway, Netmask addresses and the ... |
38 |
<GRAPHIC> |
38 |
Here is where you enable NIS, set up its parameters and other authentication parameters. If you c... |
38 |
Check the “Use Shadow Passwords” and “Enable MD5 Passwords” boxes if appropriate. |
38 |
Click “Save” when satisfied, or “Cancel” if you want to skip this step. |
38 |
The files /etc/yp.conf, /etc/shadow and /etc/pam.d/passwd are modified with this step. |
38 |
Xserver Parameters |
39 |
Xserver Parameters |
39 |
To set Monitor and Video parameters, use the “Xserver” tab at the top of the Setup Tool window. T... |
39 |
<GRAPHIC> |
39 |
Follow the directions on the screen and press “Save” to save the changes. |
39 |
DNS Parameters Configuration |
40 |
DNS Parameters Configuration |
40 |
In the “Boot/Network Parameters” tab, choose the “DNS Parameters” tab to configure your DNS conne... |
40 |
<GRAPHIC> |
40 |
The window contains two smaller windows DNS Servers (IP Address) |
40 |
To change or remove an address, click on it to select it, and click on the Modify or Remove butto... |
40 |
System Time, Timezone and Date Parameters |
41 |
System Time, Timezone and Date Parameters |
41 |
The “Time/Timezone” tab at the top of the Setup Tool screen will display the window shown below w... |
41 |
Time Zone |
41 |
Time Zone |
41 |
Click the “Geographical Location |
41 |
This step creates a symbolic link from /etc/localtime to /usr/share/zoneinfo/<timezone>. |
41 |
Selecting the “Set time on Save” option causes setparms to set and save the system clock and the ... |
41 |
Setting Keyboard Language (required) |
42 |
Setting Keyboard Language (required) |
42 |
The “Keyboard Mapping” functionality currently supports five keyboard languages: U.S., U.K., Fren... |
42 |
<GRAPHIC> |
42 |
As soon as you click “Set Now” in this window, the keyboard language is set and the keyboard is r... |
42 |
This step modifies the files /etc/sysconfig/keyboard and /etc/sysconfig/i18n. |
42 |
Netscape Preferences |
43 |
Netscape Preferences |
43 |
The “Netscape” tab at the top of the Setup Tool window allows you to set-up your Netscape Proxy C... |
43 |
<GRAPHIC> |
43 |
Fill-in the required information and click “Save.” |
43 |
Summary |
44 |
Summary |
44 |
This completes the miscellaneous parameters you can set from the Linux Setup Tool window. If you ... |
44 |
The “Show Summary |
44 |
Click “OK” to close this window. |
44 |
If you are satisfied with all the information you have entered, click “Save” at the bottom of the... |
44 |
Recovering Your Linux System |
45 |
Recovering Your Linux System |
45 |
This section will provide information on how to recover your Linux system should it be required. |
45 |
This section will provide information on how to recover your Linux system should it be required. |
45 |
The Linux Rescue Mode |
45 |
The Linux Rescue Mode |
45 |
The Linux Rescue Mode is a Linux environment that lets you access files on your HP Visualize Linu... |
45 |
Linux may not boot if you have installed another operating system. Some operating systems assume ... |
45 |
Any computer can experience a hardware or software failure for many reasons. With the HP Visualiz... |
45 |
Rescue Mode can give you access to the system so you can try to solve the problem or, at least, m... |
45 |
Booting Your System in Rescue Mode |
45 |
Booting Your System in Rescue Mode |
45 |
To boot your system in Rescue Mode, enter the following parameter at the installation boot prompt: |
45 |
boot: linux rescue |
45 |
You can get to the installation boot prompt in one of these ways: |
45 |
1. By booting your system from the diskette or CD-ROM that came with your Red Hat Linux boxed set. |
45 |
1. By booting your system from the diskette or CD-ROM that came with your Red Hat Linux boxed set. |
45 |
2. By booting from a network or PCMCIA boot diskette. These methods assume your network connectio... |
45 |
Once you have your system in rescue mode, a prompt appears: |
45 |
bash# |
45 |
From this prompt, you can use the following commands: |
46 |
<TABLE> |
46 |
Table 21 Linux Commands |
46 |
<TABLE BODY> |
46 |
<TABLE ROW> |
46 |
anaconda |
46 |
anaconda |
46 |
gzip |
46 |
gzip |
46 |
mke2fs.ext2 |
46 |
mke2fs.ext2 |
46 |
ps |
46 |
<TABLE ROW> |
46 |
badblocks |
46 |
head |
46 |
head |
46 |
mknod |
46 |
mknod |
46 |
python |
46 |
python |
46 |
<TABLE ROW> |
46 |
bash |
46 |
bash |
46 |
hwclock |
46 |
mkraid |
46 |
mkraid |
46 |
python1.5 |
46 |
<TABLE ROW> |
46 |
cat |
46 |
cat |
46 |
ifconfig |
46 |
ifconfig |
46 |
mkswap |
46 |
mkswap |
46 |
raidstart |
46 |
<TABLE ROW> |
46 |
chatter |
46 |
chatter |
46 |
init |
46 |
mlabel |
46 |
mlabel |
46 |
raidstop |
46 |
raidstop |
46 |
<TABLE ROW> |
46 |
chmod |
46 |
chmod |
46 |
insmod |
46 |
insmod |
46 |
mmd |
46 |
rcp |
46 |
rcp |
46 |
<TABLE ROW> |
46 |
chroot |
46 |
chroot |
46 |
less |
46 |
less |
46 |
mmount |
46 |
mmount |
46 |
rlogin |
46 |
rlogin |
46 |
<TABLE ROW> |
46 |
clock |
46 |
clock |
46 |
ln |
46 |
ln |
46 |
mmove |
46 |
mmove |
46 |
rm |
46 |
rm |
46 |
<TABLE ROW> |
46 |
collage |
46 |
collage |
46 |
loader |
46 |
modprobe |
46 |
modprobe |
46 |
rmmod |
46 |
<TABLE ROW> |
46 |
cp |
46 |
ls |
46 |
ls |
46 |
mount |
46 |
mount |
46 |
route |
46 |
route |
46 |
<TABLE ROW> |
46 |
cpio |
46 |
cpio |
46 |
lsattr |
46 |
lsattr |
46 |
mpartition |
46 |
mpartition |
46 |
rpm |
46 |
rpm |
46 |
<TABLE ROW> |
46 |
dd |
46 |
dd |
46 |
lsmod |
46 |
lsmod |
46 |
mrd |
46 |
mrd |
46 |
rsh |
46 |
rsh |
46 |
<TABLE ROW> |
46 |
ddcprobe |
46 |
ddcprobe |
46 |
mattrib |
46 |
mattrib |
46 |
mread |
46 |
mread |
46 |
sed |
46 |
sed |
46 |
<TABLE ROW> |
46 |
depmode |
46 |
mbadblocks |
46 |
mbadblocks |
46 |
mren |
46 |
mren |
46 |
sh |
46 |
sh |
46 |
<TABLE ROW> |
46 |
df |
46 |
df |
46 |
mcd |
46 |
mcd |
46 |
mshowfat |
46 |
sync |
46 |
sync |
46 |
<TABLE ROW> |
46 |
e2fsck |
46 |
e2fsck |
46 |
mcopy |
46 |
mcopy |
46 |
mt |
46 |
mt |
46 |
tac |
46 |
tac |
46 |
<TABLE ROW> |
46 |
fdisk |
46 |
fdisk |
46 |
mdel |
46 |
mdel |
46 |
mtools |
46 |
mtools |
46 |
tail |
46 |
tail |
46 |
<TABLE ROW> |
46 |
fsck |
46 |
fsck |
46 |
mdeltree |
46 |
mdeltree |
46 |
mtype |
46 |
mtype |
46 |
tar |
46 |
tar |
46 |
<TABLE ROW> |
46 |
fsck.ext2 |
46 |
fsck.ext2 |
46 |
mdir |
46 |
mdir |
46 |
mv |
46 |
touch |
46 |
touch |
46 |
<TABLE ROW> |
46 |
ftp |
46 |
ftp |
46 |
mdu |
46 |
mdu |
46 |
mzip |
46 |
mzip |
46 |
traceroute |
46 |
traceroute |
46 |
<TABLE ROW> |
46 |
genhdlist |
46 |
mformat |
46 |
mformat |
46 |
open |
46 |
umount |
46 |
umount |
46 |
<TABLE ROW> |
46 |
gnome-pty-helper |
46 |
gnome-pty-helper |
46 |
minfo |
46 |
minfo |
46 |
pico |
46 |
pico |
46 |
uncpio |
46 |
<TABLE ROW> |
46 |
grep |
46 |
grep |
46 |
mkdir |
46 |
mkdir |
46 |
ping |
46 |
ping |
46 |
uniq |
46 |
uniq |
46 |
<TABLE ROW> |
46 |
gunzip |
46 |
gunzip |
46 |
mke2fs |
46 |
mke2fs |
46 |
probe |
46 |
zcat |
46 |
NOTE The |
46 |
NOTE The |
46 |
If your root filesystem is undamaged, you can mount it and then run any standard Linux utility. F... |
46 |
mount -t ext2 /dev/hda5 /foo |
47 |
Where /foo is a directory that you have created. |
47 |
Now you can run chroot, fsck, man, and other utilities. At this point, you are running Linux in s... |
47 |
If you do not know the names of your Linux partitions, you can guess; mounting non-existent parti... |
47 |
Booting Single User Mode Directly |
47 |
Booting Single User Mode Directly |
47 |
You may be able to boot single-user mode directly. If your system boots, but does not allow you t... |
47 |
LILO boot: linux single |
47 |
In emergency mode, you are booted into the most minimal environment possible. The root filesystem... |
47 |
3 Troubleshooting Your Workstation |
49 |
3 Troubleshooting Your Workstation |
49 |
This chapter provides you with essential information on basic troubleshooting for your x2000 Linu... |
49 |
Solving Hardware Problems |
50 |
Solving Hardware Problems |
50 |
This table gives basic troubleshooting tips. For more in-depth information, see the section “Usin... |
50 |
<TABLE> |
50 |
Table31 Your Workstation Does Not Start Properly |
50 |
<TABLE BODY> |
50 |
<TABLE ROW> |
50 |
The Workstation doesn’t power on. |
50 |
The Workstation doesn’t power on. |
50 |
<TABLE ROW> |
50 |
Make sure... |
50 |
Make sure... |
50 |
Make sure... |
50 |
How |
50 |
How |
50 |
How |
50 |
<TABLE ROW> |
50 |
The Workstation’s power cord is properly connected. |
50 |
The Workstation’s power cord is properly connected. |
50 |
Connect the power cord to a working power outlet and to the rear of the Workstation. |
50 |
Connect the power cord to a working power outlet and to the rear of the Workstation. |
50 |
<TABLE ROW> |
50 |
The power-on self test displays an error. |
50 |
The power-on self test displays an error |
50 |
<TABLE ROW> |
50 |
An on-screen error message or a beep code when the Workstation starts up means that there is a co... |
50 |
An on-screen error message or a beep code when the Workstation starts up means that there is a co... |
50 |
<TABLE ROW> |
50 |
Make sure... |
50 |
Make sure... |
50 |
Make sure... |
50 |
How |
50 |
How |
50 |
How |
50 |
<TABLE ROW> |
50 |
The Power-On Self Test (POST) has detected an error in some part of your configuration. |
50 |
The Power-On Self Test (POST) has detected an error in some part of your configuration. |
50 |
See “POST Phase Error Messages” in this manual. For more detailed help on POST errors, refer to t... |
50 |
See “POST Phase Error Messages” in this manual. For more detailed help on POST errors, refer to t... |
50 |
<TABLE ROW> |
50 |
If you still have a problem, run HP e-DiagTools or DiagTools (refer to page 59). |
50 |
If you still have a problem, run HP e-DiagTools or DiagTools (refer to |
50 |
<TABLE ROW> |
50 |
There is a buzzing noise. |
50 |
There is a buzzing noise |
50 |
There is a buzzing noise |
50 |
<TABLE ROW> |
50 |
This is the pre-boot diagnostics capability feature. It detects problems with your Workstation. |
50 |
This is the pre-boot diagnostics capability feature. It detects problems with your Workstation. |
50 |
1. Count the number of beeps after the buzzer (refer to “Pre-Boot Diagnostics Audio Signal” secti... |
50 |
1. Count the number of beeps after the buzzer (refer to “Pre-Boot Diagnostics Audio Signal” secti... |
50 |
1. Count the number of beeps after the buzzer (refer to “Pre-Boot Diagnostics Audio Signal” secti... |
50 |
1. Count the number of beeps after the buzzer (refer to “Pre-Boot Diagnostics Audio Signal” secti... |
50 |
2. Contact Support (refer to |
50 |
2. Contact Support (refer to |
50 |
<TABLE> |
51 |
Table32 Your Workstation Has a Hardware Problem |
51 |
<TABLE BODY> |
51 |
<TABLE ROW> |
51 |
The keyboard doesn’t work. |
51 |
The keyboard doesn’t work. |
51 |
<TABLE ROW> |
51 |
Make sure... |
51 |
Make sure... |
51 |
Make sure... |
51 |
How |
51 |
How |
51 |
How |
51 |
<TABLE ROW> |
51 |
The keyboard cable is correctly connected. |
51 |
The keyboard cable is correctly connected. |
51 |
Plug the cable into the correct connector on the back of the Workstation. Color coding is used fo... |
51 |
Plug the cable into the correct connector on the back of the Workstation. Color coding is used fo... |
51 |
<TABLE ROW> |
51 |
The keyboard is free of debris and no keys are stuck down. |
51 |
The keyboard is free of debris and no keys are stuck down. |
51 |
Check all keys are at the same height, and none are stuck. |
51 |
Check all keys are at the same height, and none are stuck. |
51 |
<TABLE ROW> |
51 |
The keyboard itself is not defective. |
51 |
The keyboard itself is not defective. |
51 |
Either replace the keyboard by a known working unit or try the keyboard with another Workstation. |
51 |
Either replace the keyboard by a known working unit or try the keyboard with another Workstation. |
51 |
<TABLE ROW> |
51 |
You are using the correct driver. This driver is provided with all Windows NT 4.0 and Windows 200... |
51 |
You are using the correct driver. This driver is provided with all Windows NT 4.0 and Windows 200... |
51 |
Download the latest driver from HP’s Web at: www.hp.com/workstations/support |
51 |
Download the latest driver from HP’s Web at: |
51 |
<TABLE ROW> |
51 |
You are using the latest BIOS. |
51 |
You are using the latest BIOS. |
51 |
Download the latest BIOS from HP’s Web at: www.hp.com/workstations/support |
51 |
Download the latest BIOS from HP’s Web at: |
51 |
<TABLE ROW> |
51 |
The monitor doesn’t work. |
51 |
The monitor doesn’t work. |
51 |
<TABLE ROW> |
51 |
The Workstation’s power indicator light works but the monitor remains blank |
51 |
<TABLE ROW> |
51 |
Make sure... |
51 |
Make sure... |
51 |
Make sure... |
51 |
How |
51 |
How |
51 |
How |
51 |
<TABLE ROW> |
51 |
The monitor is switched ON (LED is on). |
51 |
The monitor is switched ON (LED is on). |
51 |
Refer to the monitor manual for an explanation of the LED signals (green, orange, or blinking). |
51 |
Refer to the monitor manual for an explanation of the LED signals (green, orange, or blinking). |
51 |
<TABLE ROW> |
52 |
The monitor’s power cord is correctly connected. |
52 |
The monitor’s power cord is correctly connected. |
52 |
Connect the power cord – ensure it is plugged into a working grounded power outlet and into the m... |
52 |
Connect the power cord – ensure it is plugged into a working grounded power outlet and into the m... |
52 |
<TABLE ROW> |
52 |
The graphics card is installed and the monitor (video) cable is correctly connected. |
52 |
The graphics card is installed and the monitor (video) cable is correctly connected. |
52 |
Connect the monitor (video) cable – ensure it is properly connected to both the Workstation and t... |
52 |
Connect the monitor (video) cable – ensure it is properly connected to both the Workstation and t... |
52 |
<TABLE ROW> |
52 |
The monitor’s brightness and contrast settings are correctly set. |
52 |
The monitor’s brightness and contrast settings are correctly set. |
52 |
Check the settings using the monitor’s OSD (on-screen display) or using controls on the front of ... |
52 |
Check the settings using the monitor’s OSD (on-screen display) or using controls on the front of ... |
52 |
<TABLE ROW> |
52 |
There is an image during boot but then the screen goes blank. |
52 |
<TABLE ROW> |
52 |
Make sure... |
52 |
Make sure... |
52 |
Make sure... |
52 |
How |
52 |
How |
52 |
How |
52 |
<TABLE ROW> |
52 |
The monitor settings in your Workstation are compatible with your monitor. |
52 |
The monitor settings in your Workstation are compatible with your monitor. |
52 |
Switch to a text console by pressing Ctrl-Alt-F1. Log in as root and check that the “Monitor” sec... |
52 |
Switch to a text console by pressing Ctrl-Alt-F1. Log in as root and check that the “Monitor” sec... |
52 |
<TABLE ROW> |
52 |
If the Workstation starts but you still have a problem, run HP e-DiagTools (refer to page 59). |
52 |
If the Workstation starts but you still have a problem, run HP e-DiagTools (refer to |
52 |
<TABLE ROW> |
52 |
The mouse doesn’t work. |
52 |
The mouse doesn’t work. |
52 |
<TABLE ROW> |
52 |
Make sure... |
52 |
Make sure... |
52 |
Make sure... |
52 |
How |
52 |
How |
52 |
How |
52 |
<TABLE ROW> |
53 |
The mouse cable is correctly connected. |
53 |
The mouse cable is correctly connected. |
53 |
1. Switch off the Workstation (not necessary with a USB mouse). |
53 |
1. Switch off the Workstation (not necessary with a USB mouse). |
53 |
1. Switch off the Workstation (not necessary with a USB mouse). |
53 |
1. Switch off the Workstation (not necessary with a USB mouse). |
53 |
2. Plug the cable into the correct connector on the back of the Workstation (color coding is used... |
53 |
2. Plug the cable into the correct connector on the back of the Workstation (color coding is used... |
53 |
3. Switch on the Workstation. |
53 |
3. Switch on the Workstation. |
53 |
<TABLE ROW> |
53 |
You are using the correct driver. If you are using HP’s enhanced mouse, ensure that the correct d... |
53 |
You are using the correct driver. If you are using HP’s enhanced mouse, ensure that the correct d... |
53 |
Download the latest driver from HP’s Web at: |
53 |
Download the latest driver from HP’s Web at: |
53 |
www.hp.com/workstations/support |
53 |
www.hp.com/workstations/support |
53 |
<TABLE ROW> |
53 |
You are using the latest BIOS |
53 |
You are using the latest BIOS |
53 |
Download the latest BIOS from HP’s Web at: |
53 |
Download the latest BIOS from HP’s Web at: |
53 |
www.hp.com/workstations/support |
53 |
www.hp.com/workstations/support |
53 |
<TABLE ROW> |
53 |
The mouse is clean. |
53 |
The mouse is clean. |
53 |
Clean the mouse ball as shown below. |
53 |
Clean the mouse ball as shown below. |
53 |
<TABLE ROW> |
53 |
The mouse itself is not defective. |
53 |
The mouse itself is not defective. |
53 |
Replace the mouse with unit that is known to work or try the mouse with another Workstation. |
53 |
Replace the mouse with unit that is known to work or try the mouse with another Workstation. |
53 |
<TABLE ROW> |
53 |
If the Workstation starts but you still have a problem, run HP e-DiagTools (refer to page 59). |
53 |
If the Workstation starts but you still have a problem, run HP e-DiagTools (refer to |
53 |
<TABLE ROW> |
53 |
Your Workstation has no sound. |
53 |
Your Workstation has no sound. |
53 |
<TABLE ROW> |
53 |
Check that... |
53 |
Check that... |
53 |
Check that... |
53 |
How |
53 |
How |
53 |
How |
53 |
<TABLE ROW> |
54 |
The lime green Speaker/Headphone connector is plugged into the multi-media keyboard. |
54 |
The lime green Speaker/Headphone connector is plugged into the multi-media keyboard. |
54 |
Either disconnect the lime green connector which activates the internal speaker or plug-in headph... |
54 |
Troubleshooting Tips: |
54 |
Troubleshooting Tips: |
54 |
• Restart your Workstation and see if the problem recurs. |
54 |
• Restart your Workstation and see if the problem recurs. |
54 |
• Restart your Workstation and see if the problem recurs. |
54 |
• Run HP eDiagTools. You can create a hardware profile of your Workstation (Support Ticket) that... |
54 |
• Run HP eDiagTools. You can create a hardware profile of your Workstation (Support Ticket) that... |
54 |
• Visit the HP support web site |
54 |
• Visit the HP support web site |
54 |
• Update your Workstation’s BIOS. The latest BIOS for your Workstation and instructions on updati... |
54 |
• Update your Workstation’s BIOS. The latest BIOS for your Workstation and instructions on updati... |
54 |
• Record the details of the problem so that you can describe it accurately. |
54 |
• Record the details of the problem so that you can describe it accurately. |
54 |
• Think of anything you may have done recently before you first experienced the problem. |
54 |
• Think of anything you may have done recently before you first experienced the problem. |
54 |
• If possible, have your system up and running and close by when you call HP Support. |
54 |
• If possible, have your system up and running and close by when you call HP Support. |
54 |
• We recommend you contact your HP dealer, or contact HP support outside of peak times (mid-morni... |
54 |
• We recommend you contact your HP dealer, or contact HP support outside of peak times (mid-morni... |
54 |
If You Lose the Key |
55 |
If You Lose the Key |
55 |
If you lose the key to the Workstation, you must order a replacement lock (HP Part Number 5062-55... |
55 |
Need More Help? |
55 |
Need More Help? |
55 |
For more detailed help refer to the x2000 Technical Reference which is available on HP’s support ... |
55 |
Using HP MaxiLife to Diagnose Problems |
56 |
Using HP MaxiLife to Diagnose Problems |
56 |
Your HP MaxiLife LCD Status Panel can help you to diagnose problems with your Workstation, even w... |
56 |
Figure31 MaxiLife Status Panel |
56 |
Figure31 MaxiLife Status Panel |
56 |
Figure31 MaxiLife Status Panel |
56 |
<GRAPHIC> |
56 |
Pre-Boot Check Error Messages |
56 |
Pre-Boot Check Error Messages |
56 |
When you press your Workstation’s on/off button, HP MaxiLife checks your system before it initiat... |
56 |
POST Phase Error Messages |
57 |
POST Phase Error Messages |
57 |
Following these checks, the POST (Power-On Self Test) sequence is initiated. One of the following... |
57 |
<TABLE> |
57 |
Table34 Possible Workstation Errors |
57 |
<TABLE BODY> |
57 |
<TABLE ROW> |
57 |
Message |
57 |
Solution |
57 |
<TABLE ROW> |
57 |
HP x2000 Info Services |
57 |
No errors occurred. |
57 |
No errors occurred. |
57 |
<TABLE ROW> |
57 |
Error (Error Description) |
57 |
A POST error occurred. Refer to the x2000 Technical Reference for more information about the erro... |
57 |
A POST error occurred. Refer to the x2000 Technical Reference for more information about the erro... |
57 |
Pre-Boot Diagnostics Audio Signal |
58 |
Pre-Boot Diagnostics Audio Signal |
58 |
When your Workstation starts up, the BIOS performs Pre-Boot Diagnostics and a Power-on Self Test ... |
58 |
If, however, your Workstation is unable to display an error message (for example, when your graph... |
58 |
The Pre-Boot Diagnostics emits an audio sequence with two kinds of sounds. The first is an unusua... |
58 |
The second type of sound is a series of long beeps that indicate a particular error. If you hear ... |
58 |
<TABLE> |
58 |
<TABLE BODY> |
58 |
<TABLE ROW> |
58 |
Number of Beeps |
58 |
Number of Beeps |
58 |
Meaning |
58 |
Meaning |
58 |
<TABLE ROW> |
58 |
1 |
58 |
1 |
58 |
Processor absent, not correctly connected or ZIF socket not closed |
58 |
Processor absent, not correctly connected or ZIF socket not closed |
58 |
<TABLE ROW> |
58 |
2 |
58 |
2 |
58 |
Power supply is in protected mode |
58 |
Power supply is in protected mode |
58 |
<TABLE ROW> |
58 |
3 |
58 |
3 |
58 |
No memory, bad memory modules, incompatible memory module |
58 |
No memory, bad memory modules, incompatible memory module |
58 |
<TABLE ROW> |
58 |
4 |
58 |
4 |
58 |
Graphics card problem |
58 |
Graphics card problem |
58 |
<TABLE ROW> |
58 |
5 |
58 |
5 |
58 |
PnP/WorkstationI initialization problem |
58 |
PnP/WorkstationI initialization problem |
58 |
<TABLE ROW> |
58 |
6 |
58 |
6 |
58 |
Corrupted BIOS. You need to activate crisis recovery procedure |
58 |
Corrupted BIOS. You need to activate crisis recovery procedure |
58 |
<TABLE ROW> |
58 |
7 |
58 |
7 |
58 |
Defective system board |
58 |
Defective system board |
58 |
Please note that Memory (code 3), Video Card (code 4), and PnP/Workstation (code 5) errors will o... |
58 |
If You Miss the Beep Code |
58 |
If You Miss the Beep Code |
58 |
If you miss the beep code, turn off the Workstation by pressing the on/off power button for five ... |
58 |
HP DiagTools Hardware Diagnostics |
59 |
HP DiagTools Hardware Diagnostics |
59 |
NOTE Run e-DiagTools before contacting HP for Warranty service. This is to obtain information tha... |
59 |
NOTE Run e-DiagTools before contacting HP for Warranty service. This is to obtain information tha... |
59 |
Your hard disk includes a hardware diagnostic partition containing either HP DiagTools or HP e-Di... |
59 |
With this utility you can: |
59 |
• Check the hardware configuration and verify that it is functioning correctly. |
59 |
• Check the hardware configuration and verify that it is functioning correctly. |
59 |
• Check the hardware configuration and verify that it is functioning correctly. |
59 |
• Test individual hardware components. |
59 |
• Test individual hardware components. |
59 |
• Diagnose hardware-related problems. |
59 |
• Diagnose hardware-related problems. |
59 |
• Obtain a complete hardware configuration. |
59 |
• Obtain a complete hardware configuration. |
59 |
• Provide precise information to an HP support agent so they can solve any problems quickly and e... |
59 |
• Provide precise information to an HP support agent so they can solve any problems quickly and e... |
59 |
For more information about this utility, refer to the |
59 |
Where Can I Get e-DiagTools? |
59 |
Where Can I Get e-DiagTools? |
59 |
HP e-DiagTools is supplied on the following media: |
59 |
• The Utility Partition pre-installed on your hard disk drive (recommended) |
59 |
• The Utility Partition pre-installed on your hard disk drive (recommended) |
59 |
• The Utility Partition pre-installed on your hard disk drive (recommended) |
59 |
• The CD-ROM that came with your Workstation: |
59 |
• The CD-ROM that came with your Workstation: |
59 |
— HP Linux Recovery CD-ROM |
59 |
— HP Linux Recovery CD-ROM |
59 |
— HP Linux Recovery CD-ROM |
59 |
— HP Linux Recovery CD-ROM |
59 |
• The |
59 |
• The |
59 |
Starting e-DiagTools from the Utility Partition on your Hard Drive |
60 |
Starting e-DiagTools from the Utility Partition on your Hard Drive |
60 |
NOTE This method will only work if the diagnostics partition on your hard disk drive is intact. |
60 |
NOTE This method will only work if the diagnostics partition on your hard disk drive is intact. |
60 |
1. Restart your Workstation and press the function key |
60 |
1. Restart your Workstation and press the function key |
60 |
1. Restart your Workstation and press the function key |
60 |
2. In the menu, select the option to run e-DiagTools hardware diagnostics. |
60 |
2. In the menu, select the option to run e-DiagTools hardware diagnostics. |
60 |
Starting e-DiagTools from the CD-ROM |
60 |
Starting e-DiagTools from the CD-ROM |
60 |
1. Insert the e-DiagTools CD-ROM in the CD-ROM drive. |
60 |
1. Insert the e-DiagTools CD-ROM in the CD-ROM drive. |
60 |
1. Insert the e-DiagTools CD-ROM in the CD-ROM drive. |
60 |
2. Restart the Workstation. |
60 |
2. Restart the Workstation. |
60 |
3. Select the option to run the hardware diagnostics. |
60 |
3. Select the option to run the hardware diagnostics. |
60 |
NOTE If you are unable to boot from your CD-ROM drive, restart your Workstation and press |
60 |
NOTE If you are unable to boot from your CD-ROM drive, restart your Workstation and press |
60 |
Running HP eDiagTools |
60 |
Running HP eDiagTools |
60 |
Make sure: |
60 |
• The Workstation model must match the CD-ROM (the CD-ROM is locked to a specific Workstation mod... |
60 |
• The Workstation model must match the CD-ROM (the CD-ROM is locked to a specific Workstation mod... |
60 |
• The Workstation model must match the CD-ROM (the CD-ROM is locked to a specific Workstation mod... |
60 |
• CD-ROM drive has been configured to boot before the hard disk drive. |
60 |
• CD-ROM drive has been configured to boot before the hard disk drive. |
60 |
Producing a Support Ticket |
60 |
Producing a Support Ticket |
60 |
To produce a complete record of your system’s configuration and test results, you will need to cr... |
60 |
If you are using HP eDiagTools from the hard disk drive and your Workstation is connected to a L... |
61 |
If you are using HP eDiagTools from a CD-ROM, you can create the Support Ticket file on either t... |
61 |
You can also view the Support Ticket file using the “Support Ticket Viewer” program. |
61 |
The Support Ticket file can be easily be sent, via e-mail or fax. |
61 |
HP Customer Care Center Phone Numbers |
62 |
HP Customer Care Center Phone Numbers |
62 |
HP Customer Care Centers can help you solve issues related to HP products and, if necessary, init... |
62 |
<TABLE> |
62 |
<TABLE BODY> |
62 |
<TABLE ROW> |
62 |
North & Latin America |
62 |
North & Latin America |
62 |
North & Latin America |
62 |
Europe, Middle East & Africa |
62 |
Europe, Middle East & Africa |
62 |
Europe, Middle East & Africa |
62 |
<TABLE ROW> |
62 |
Argentina |
62 |
Argentina |
62 |
(5411) 4778 8380 |
62 |
(5411) 4778 8380 |
62 |
Austria |
62 |
Austria |
62 |
(+43) 0810 00 60 80 |
62 |
(+43) 0810 00 60 80 |
62 |
<TABLE ROW> |
62 |
Brazil |
62 |
Brazil |
62 |
(011) 3747 7799 (Sao Paulo) 0800 157751 (other Locations) |
62 |
(011) 3747 7799 (Sao Paulo) 0800 157751 (other Locations) |
62 |
Belgium |
62 |
Belgium |
62 |
Dutch (+32) 02 626 88 06 French (+32) 02 626 88 07 |
62 |
Dutch (+32) 02 626 88 06 French (+32) 02 626 88 07 |
62 |
<TABLE ROW> |
62 |
Canada |
62 |
Canada |
62 |
905-206-4663 |
62 |
905-206-4663 |
62 |
Denmark |
62 |
Denmark |
62 |
(+45) 39 29 40 99 |
62 |
(+45) 39 29 40 99 |
62 |
<TABLE ROW> |
62 |
Chile |
62 |
Chile |
62 |
800 360 999 |
62 |
800 360 999 |
62 |
English Intl. |
62 |
English Intl. |
62 |
(+44) 0207 512 52 02 |
62 |
(+44) 0207 512 52 02 |
62 |
<TABLE ROW> |
62 |
Mexico |
62 |
Mexico |
62 |
800 472 6684 |
62 |
800 472 6684 |
62 |
Finland |
62 |
Finland |
62 |
(+358) 0203 472 88 |
62 |
(+358) 0203 472 88 |
62 |
<TABLE ROW> |
62 |
United States |
62 |
United States |
62 |
(970) 635-1000 |
62 |
(970) 635-1000 |
62 |
France |
62 |
France |
62 |
(+33) 01 43 62 34 34 |
62 |
(+33) 01 43 62 34 34 |
62 |
<TABLE ROW> |
62 |
Venezuela |
62 |
Venezuela |
62 |
800 47 777 (Caracas 207 8488) |
62 |
800 47 777 (Caracas 207 8488) |
62 |
Germany |
62 |
Germany |
62 |
(+49) 0180 525 81 43 (24PF/min) |
62 |
(+49) 0180 525 81 43 (24PF/min) |
62 |
<TABLE ROW> |
62 |
Asia Pacific |
62 |
Asia Pacific |
62 |
Asia Pacific |
62 |
Israel |
62 |
Israel |
62 |
Tel. (+972) 09-9524848 Fax. (+972) 09 9524849 |
62 |
Tel. (+972) 09-9524848 Fax. (+972) 09 9524849 |
62 |
<TABLE ROW> |
62 |
Australia |
62 |
Australia |
62 |
(03) 8877-8000 |
62 |
(03) 8877-8000 |
62 |
Italy |
62 |
Italy |
62 |
(+39) 02-264 10350 |
62 |
(+39) 02-264 10350 |
62 |
<TABLE ROW> |
62 |
China |
62 |
China |
62 |
+86 (0) 10 6564 5959 (800) 810-5959 |
62 |
+86 (0) 10 6564 5959 (800) 810-5959 |
62 |
Middle-East |
62 |
Middle-East |
62 |
Tel.+971 4 883 8454 Fax +971 4 883 9495 |
62 |
Tel.+971 4 883 8454 Fax +971 4 883 9495 |
62 |
<TABLE ROW> |
62 |
Hong Kong |
62 |
Hong Kong |
62 |
(+85 2) 2802-4098 |
62 |
(+85 2) 2802-4098 |
62 |
Netherlands |
62 |
Netherlands |
62 |
(+31) 020 606 87 51 |
62 |
(+31) 020 606 87 51 |
62 |
<TABLE ROW> |
62 |
India |
62 |
India |
62 |
(+91-11) 682-6035 |
62 |
(+91-11) 682-6035 |
62 |
Norway |
62 |
Norway |
62 |
(+47) 22 11 62 99 |
62 |
(+47) 22 11 62 99 |
62 |
<TABLE ROW> |
62 |
Indonesia |
62 |
Indonesia |
62 |
(+62-21) 350-3408 |
62 |
(+62-21) 350-3408 |
62 |
Poland |
62 |
Poland |
62 |
Tel. (+48) 22 865 98 00; Fax. (+48) 22 519 0601 |
62 |
Tel. (+48) 22 865 98 00; Fax. (+48) 22 519 0601 |
62 |
<TABLE ROW> |
62 |
Japan |
62 |
Japan |
62 |
(+81-3) 5344-7181 |
62 |
(+81-3) 5344-7181 |
62 |
Portugal |
62 |
Portugal |
62 |
+(351) 21 317 6333 |
62 |
+(351) 21 317 6333 |
62 |
<TABLE ROW> |
62 |
Korea |
62 |
Korea |
62 |
(+82-2) 3270-0700 82 80 999 0700 (outside Seoul only) |
62 |
(+82-2) 3270-0700 82 80 999 0700 (outside Seoul only) |
62 |
Russian Federation |
62 |
Russian Federation |
62 |
(+7) 095 797 3520 (Moscow) (+7) 812 346 7997(St-Petersb) Fax. (+7) 095 916 98 35 |
62 |
(+7) 095 797 3520 (Moscow) (+7) 812 346 7997(St-Petersb) Fax. (+7) 095 916 98 35 |
62 |
<TABLE ROW> |
62 |
Malaysia |
62 |
Malaysia |
62 |
(+60-3) 2695-2566 |
62 |
(+60-3) 2695-2566 |
62 |
South Africa |
62 |
South Africa |
62 |
(+27) 11 258 9301 (outside RSA) 086 000 1030 (inside RSA) |
62 |
(+27) 11 258 9301 (outside RSA) 086 000 1030 (inside RSA) |
62 |
<TABLE ROW> |
62 |
Penang |
62 |
Penang |
62 |
1 300 88 00 28 |
62 |
1 300 88 00 28 |
62 |
Spain |
62 |
Spain |
62 |
(+34) 902 32 11 23 |
62 |
(+34) 902 32 11 23 |
62 |
<TABLE ROW> |
62 |
New Zealand |
62 |
New Zealand |
62 |
(+64-9) 356-6640 |
62 |
(+64-9) 356-6640 |
62 |
Sweden |
62 |
Sweden |
62 |
(+46) 08 619 21 70 |
62 |
(+46) 08 619 21 70 |
62 |
<TABLE ROW> |
62 |
Philippines |
62 |
Philippines |
62 |
(+63-2) 867-3551 |
62 |
(+63-2) 867-3551 |
62 |
Switzerland |
62 |
Switzerland |
62 |
(+41) 084 880 11 11 |
62 |
(+41) 084 880 11 11 |
62 |
<TABLE ROW> |
62 |
Singapore |
62 |
Singapore |
62 |
(+65) 272-5300 |
62 |
(+65) 272-5300 |
62 |
Turkey |
62 |
Turkey |
62 |
(+90) 212-221 6969 |
62 |
(+90) 212-221 6969 |
62 |
<TABLE ROW> |
62 |
Taiwan |
62 |
Taiwan |
62 |
(+886) 2- 2717-0055 |
62 |
(+886) 2- 2717-0055 |
62 |
U K |
62 |
U K |
62 |
(+44) 0207 512 5202 |
62 |
(+44) 0207 512 5202 |
62 |
<TABLE ROW> |
62 |
Thailand |
62 |
Thailand |
62 |
(+66-2) 661-4000 |
62 |
(+66-2) 661-4000 |
62 |
<TABLE ROW> |
62 |
Viet Nam |
62 |
Viet Nam |
62 |
(+84-8) 823-4530 |
62 |
(+84-8) 823-4530 |
62 |
A Regulatory Information and Warranty |
63 |
A Regulatory Information and Warranty |
63 |
Declaration of conformity |
63 |
Declaration of conformity |
64 |
<TABLE> |
64 |
<TABLE HEADING> |
64 |
<TABLE ROW> |
64 |
Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 |
64 |
Declaration of Conformity according to ISO/IEC Guide 22 and EN 45014 |
64 |
<TABLE BODY> |
64 |
<TABLE ROW> |
64 |
Manufacturer:Hewlett-Packard Company ... |
64 |
Manufacturer |
64 |
Manufacturer |
64 |
Safety |
64 |
Safety |
64 |
Safety |
64 |
IEC 950:1991+A1+A2+A3+A4+A11/EN 60950:1992+A1+A2+A3+A4+A11 IEC 60825-1:1993/EN60825-1:1994+A11 Cl... |
64 |
EMC |
64 |
EMC |
64 |
CISPR 11: 1997 / EN 55011: 1991 Class A CISPR 22: 1993 +A1+A2 / EN 55022: 1994+A1+A2 Class A EN 5... |
64 |
and is certified by: |
64 |
and is certified by: |
64 |
and is certified by: |
64 |
and is certified by: |
64 |
UL Listed to UL1950, 2nd edition, File E146385 cUL Listed to CSA 22.2 No. 950-M93 TUV Certified t... |
64 |
supplementary information: |
64 |
supplementary information: |
64 |
For Compliance Information ONLY, contact: European Contact: Your local Hewlett-Packard Sales and ... |
64 |
Regulatory Information |
65 |
Regulatory Information |
65 |
FCC (for USA only) |
65 |
FCC (for USA only) |
65 |
Federal Communications Commission Radio Frequency Interference Statement NOTE: This equipment has... |
65 |
Hewlett-Packard’s FCC Compliance Tests were conducted with HP-supported peripheral devices and HP... |
65 |
Notice for Canada |
65 |
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipm... |
65 |
Safety Warning for the USA and Canada |
65 |
If the power cord is not supplied with the computer, select the proper power cord according to yo... |
65 |
For your safety, never remove the PC’s cover without first removing the power cord and any connec... |
65 |
Si le cordon secteur n’est pas livré avec votre ordinateur, utiliser un cordon secteur en accord ... |
66 |
Pour votre sécurité, ne jamais retirer le capot de l’ordinateur sans avoir préalablement débranch... |
66 |
Notice for the Netherlands |
66 |
Bij dit apparaat zijn batterijen geleverd. Wanneer deze leeg zijn, moet U ze niet weggooien maar ... |
66 |
Notice for Germany |
66 |
Wenn die Batterie nicht korrekt eingebaut wird, besteht Explosionsgefahr. Zu ihrer eigenen Sicher... |
66 |
Noise Declaration for Germany |
66 |
Lärmangabe nach Maschinenlärmverordnung - 3 GSGV (Deutschland) LpA < 70 db am Arbeitsplatz normal... |
66 |
Notice for Japan (Class A) |
66 |
<GRAPHIC> |
67 |
Notice for Korea |
67 |
Notice for Taiwan |
67 |
<GRAPHIC> |
67 |
Recycling Your PC |
67 |
HP has a strong commitment toward the environment. Your HP Personal Computer has been designed to... |
67 |
HP can also take your old PC back for recycling when it reaches the end of its useful life. |
67 |
HP has a product take-back program in several countries. The collected equipment is sent to one o... |
67 |
If you require more details about HP’s product take-back program, contact your dealer or your nea... |
67 |
HP Hardware Warranty |
68 |
HP Hardware Warranty |
68 |
Important: This is your hardware product warranty statement. Please, read it carefully. |
68 |
Three Year Limited Hardware Warranty |
68 |
Three Year Limited Hardware Warranty |
68 |
Hewlett-Packard (HP) warrants this hardware product against defects in materials and workmanship ... |
68 |
Limitation of Warranty |
69 |
Limitation of Warranty |
69 |
The above warranty shall not apply to defects resulting from: misuse; unauthorized modification; ... |
69 |
Limitation of Liability and Remedies |
69 |
Limitation of Liability and Remedies |
69 |
THE REMEDIES PROVIDED ABOVE ARE THE CUSTOMER'S SOLE AND EXCLUSIVE REMEDIES. IN NO EVENT SHALL HP ... |
69 |
Obtaining On-Site Warranty Service |
70 |
Obtaining On-Site Warranty Service |
70 |
To obtain on-site warranty service, the customer must contact an HP Sales and Service Office (in ... |
70 |
During the on-site warranty period, customer-replaceable components may be serviced through exped... |
70 |
Customer Responsibilities |
70 |
Customer Responsibilities |
70 |
The customer may be required to run HP-supplied diagnostic programs before an on-site visit or re... |
70 |
Obtaining Parts Warranty Service |
71 |
Obtaining Parts Warranty Service |
71 |
When parts warranty service applies, the customer may be required to run HP-supplied diagnostic p... |
71 |
HP Telephone Support Services |
71 |
HP Telephone Support Services |
71 |
HP free telephone support for your Workstation is available during the first year from date of pu... |
71 |
(Rev. 06/01/2001) |
71 |
HP Software Limited Warranty |
72 |
HP Software Limited Warranty |
72 |
THIS HP SOFTWARE PRODUCT LIMITED WARRANTY SHALL COVER ALL SOFTWARE THAT IS PROVIDED TO YOU, THE C... |
72 |
Ninety-Day Limited Software Warranty. HP warrants for a period of NINETY (90) DAYS from the date ... |
72 |
Removable Media (If supplied). HP warrants the removable media, if supplied, upon which this prod... |
72 |
Notice of Warranty Claims. Customer must notify HP in writing of any warranty claim not later tha... |
72 |
Limitation of Warranty. HP makes no other express warranty, whether written or oral with respect ... |
72 |
Limitation of Liability and Remedies. THE REMEDIES PROVIDED ABOVE ARE CUSTOMER’S SOLE AND EXCLUSI... |
73 |
Obtaining Warranty Service. Warranty service may be obtained from the nearest HP sales office or ... |
73 |
Consumer transactions in Australia and the United Kingdom: The disclaimers and limitations above ... |
73 |
(Rev. 19/11/96) |
73 |
HP Software Product License Agreement |
74 |
HP Software Product License Agreement |
74 |
UNLESS OTHERWISE STATED BELOW, THIS HP SOFTWARE PRODUCT LICENSE AGREEMENT SHALL GOVERN THE USE OF... |
74 |
Note: Operating System Software by Microsoft is licensed to you under the Microsoft End User Lice... |
74 |
The following License Terms govern the use of the software: |
74 |
USE. Customer may use the software on any one computer. Customer may not network the software or ... |
74 |
COPIES AND ADAPTATIONS. Customer may make copies or adaptations of the software (a) for archival ... |
74 |
OWNERSHIP. Customer agrees that he/she does not have any title or ownership of the software, othe... |
74 |
PRODUCT RECOVERY CD-ROM. If your computer was shipped with a product recovery CD-ROM: (i) The pro... |
74 |
TRANSFER OF RIGHTS IN SOFTWARE. Customer may transfer rights in the software to a third party onl... |
75 |
SUBLICENSING AND DISTRIBUTION. Customer may not lease, sublicense the software or distribute copi... |
75 |
TERMINATION. Hewlett-Packard may terminate this software license for failure to comply with any o... |
75 |
UPDATES AND UPGRADES. Customer agrees that the software does not include updates and upgrades whi... |
75 |
EXPORT CLAUSE. Customer agrees not to export or re-export the software or any copy or adaptation ... |
75 |