HP Workstation xw3100 Workstation xw3100 - Getting Started Guide
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- HP Workstation xw3100 | Workstation xw3100 - Getting Started Guide - Page 1
Getting Started HP Workstation xw3100 Document Part Number: 338609-001 July 2003 Use this guide after you have completed the steps detailed in the Quick Setup guide. It will help you set up factory-provided software. It also includes basic troubleshooting information should you have problems during - HP Workstation xw3100 | Workstation xw3100 - Getting Started Guide - Page 2
. Ä CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. Getting Started HP Workstation xw3100 First Edition (July 2003) Document Part Number: 338609-001 - HP Workstation xw3100 | Workstation xw3100 - Getting Started Guide - Page 3
the Operating System 1 Accessibility 2 Installing or Upgrading Device Drivers 2 Customizing the Monitor Display 3 Protecting the Software for Technical Support 6 Helpful Hints 7 Basic Troubleshooting 9 Solving General Problems 9 Solving Hardware Installation Problems 13 Interpreting - HP Workstation xw3100 | Workstation xw3100 - Getting Started Guide - Page 4
Contents iv www.hp.com - HP Workstation xw3100 | Workstation xw3100 - Getting Started Guide - Page 5
on which operating system is being installed. Carefully read and follow the instructions on the screen to complete the installation. Ä CAUTION: Once the not apply. For complete operating system installation and configuration instructions, refer to the operating system documentation that was provided - HP Workstation xw3100 | Workstation xw3100 - Getting Started Guide - Page 6
path specification with C:\i386, or use the Browse button in the dialog box to locate the I386 folder. This action points the operating system to the appropriate drivers. You can obtain the latest support software, including support software for the operating system from: www.hp.com/support You - HP Workstation xw3100 | Workstation xw3100 - Getting Started Guide - Page 7
any other CDs that came with the computer. Carefully read and follow the instructions provided for the restore solution that came with the computer. For questions about or problems with this CD, please contact customer support. Turning Off the Computer To properly turn off the computer, first shut - HP Workstation xw3100 | Workstation xw3100 - Getting Started Guide - Page 8
should you encounter any problems during initial startup. ■ Service & Technical Reference Guide (PDF or web link) Provides an overview of the product hardware as well as instructions for upgrading this series of computers and includes information on RTC batteries, memory, and power supply. ■ Safety - HP Workstation xw3100 | Workstation xw3100 - Getting Started Guide - Page 9
of the FCC Rules. Refer to the Safety & Regulatory Information guide on the Documentation Library CD for Class B information. Using the or as specified later in the Windows Regional Settings. If the Regional Settings do not match one of the languages supported on the CD, the menu and www.hp.com 5 - HP Workstation xw3100 | Workstation xw3100 - Getting Started Guide - Page 10
before calling for technical support. ■ Look for flashing LEDs on the front of the computer that are codes for specific problems. Refer to "Interpreting Diagnostic Lights and Audible Codes" in this guide for details. ■ If the screen is blank, plug the monitor into a different video port on the - HP Workstation xw3100 | Workstation xw3100 - Getting Started Guide - Page 11
a few seconds, then plug it in again. If it does not restart automatically, press the power button to start the computer. ■ Reconfigure your computer after installing a non-plug and play expansion board or other option. See "Solving Hardware Installation Problems" for instructions. www.hp.com 7 - HP Workstation xw3100 | Workstation xw3100 - Getting Started Guide - Page 12
to install a printer driver. ■ Remove all diskettes from your system before turning it on. ■ If you have installed an operating system other than the factory-installed operating system, check to be sure that it is supported on your system. ■ If your computer has multiple video sources (embedded, PCI - HP Workstation xw3100 | Workstation xw3100 - Getting Started Guide - Page 13
and time). If the problem persists, replace the RTC battery. See the Service & Technical Reference Guide for instructions on installing a new battery, or contact an authorized dealer or reseller for RTC battery replacement. Computer appears to pause periodically. Network driver is loaded and no - HP Workstation xw3100 | Workstation xw3100 - Getting Started Guide - Page 14
Getting Started Solving General Problems (Continued) Problem Cause Cursor will not move using the Cover FailSafe Key, a device for manually disabling the Smart Cover Lock, is available from HP. You will need the FailSafe Key in case of forgotten password, power loss, or computer malfunction. 1. - HP Workstation xw3100 | Workstation xw3100 - Getting Started Guide - Page 15
Getting Started Solving General Problems (Continued) Problem Cause Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two that fan assembly is properly attached. 5. Contact an authorized reseller or service provider. www.hp.com 11 - HP Workstation xw3100 | Workstation xw3100 - Getting Started Guide - Page 16
LED turns green, then: 1. Check that the voltage selector, located on the rear of the power supply, is set to the appropriate voltage. Proper voltage setting depends on your region. 2. Remove the expansion cards one at a time until the 3.3 V_aux light on the system board turns on. 3. Replace the - HP Workstation xw3100 | Workstation xw3100 - Getting Started Guide - Page 17
2000, select the Add New Hardware icon in the Control Panel (for Windows XP, use the Add Hardware Wizard) and follow the instructions that appear on the screen. Solving Hardware Installation Problems Problem Probable Cause A new device is not recognized as part of the system. Device is not - HP Workstation xw3100 | Workstation xw3100 - Getting Started Guide - Page 18
HP memory. 4. Replace the system board. Power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps six times. Video card is not seated properly or is bad, or system board is bad. For systems with a graphics card: 1. Reseat the graphics card. Power - HP Workstation xw3100 | Workstation xw3100 - Getting Started Guide - Page 19
LED On. None Computer on. None Green Power LED flashes every two seconds. None Computer in Suspend to RAM mode (select models only) or normal Suspend mode. None Green Power LED flashes four times, once per second. None Computer in Suspend to Disk or "Hibernate" mode. None www.hp.com 15 - HP Workstation xw3100 | Workstation xw3100 - Getting Started Guide - Page 20
Beeps Possible Cause Recommended Action Red Power LED flashes two times, once every and the cooling fan is running. 2. Open hood, press power button, and see if the processor fan spins. If the 5. Contact an authorized reseller or service provider. Red Power LED stays on. None Processor not - HP Workstation xw3100 | Workstation xw3100 - Getting Started Guide - Page 21
at a time to ensure all devices are functioning properly. 4. Replace the power supply. 5. Replace the system board. Red Power LED 5 flashes five times, once every second, followed by a two second pause. Pre-video memory error 1. Reseat DIMMs. Power on the system. 2. Replace DIMMs one at a time to - HP Workstation xw3100 | Workstation xw3100 - Getting Started Guide - Page 22
by a two second pause. Pre-video graphics error. For systems with a graphics card: 1. Reseat the graphics card. Power on the system. 2. Replace the graphics card. 3. Replace the system board. For systems with integrated graphics, replace the system board. Red Power LED 7 flashes seven times, once - HP Workstation xw3100 | Workstation xw3100 - Getting Started Guide - Page 23
of the power supply, is set to the appropriate voltage. Proper voltage setting depends on your region. 2. Remove the expansion cards one at power button harness. 5. If the 3.3 V_aux light on the system board is not turned on, then replace the power supply. 6. Replace the system board. www.hp.com - HP Workstation xw3100 | Workstation xw3100 - Getting Started Guide - Page 24
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Getting Started
HP W
orkstation xw3100
Document Part Number: 338609-001
July 2003
Use this guide after you have completed the steps detailed in the
Quick Setup
guide. It will help you set up factory-provided software.
It also includes basic troubleshooting information should you have
problems during the initial startup process.