HP X Class 500/550MHz HP Visualize X-Class 500MHz, 550MHz Technical Reference
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- HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 1
HP VISUALIZE Personal Workstation X-Class Technical Reference HP VISUALIZE Workstations Printed in USA April 1999 Manufacturing Part Number: A5014-90020 Edition E0499 © Copyright 1999 Hewlett-Packard Company - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 2
of Microsoft Corporation. Windows NT® is a U.S. registered trademarks of Microsoft Corporation. Netscape™ is a trademark of Netscape Communications Corporation. Pentium®, Xeon™ and AGPset™ are trademarks of Intel Corporation. SCSISelect™ is a trademark of Adaptec Incorporated. Symbios Logic™ is - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 3
Soft Power Down 25 Documentation 26 Where to Find the Information 26 Access HP World Wide Web Site 28 2. System Board System Board Overview 30 Chip (82371EB 41 PIIX4E (82371EB 42 Hot Bus 45 Intel Pentium III Xeon Processor 45 Cache Memory 47 Optional Second Microprocessor 48 Main - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 4
84 CD Drives 84 Connectors and Sockets 88 4. HP BIOS HP/Phoenix BIOS Summary 98 Using the HP Setup Program 98 Sub-BIOS Systems for SCSI Controllers the SCSI Configuration Utility 103 BIOS Addresses 104 System Memory Map 104 HP I/O Port Map (I/O Addresses Used by the System 105 5. Tests and - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 5
of Warranty 141 Limitation of Liability and Remedies 141 Obtaining On-Site Warranty Service 141 Customer Responsibilities 142 Obtaining Parts Warranty Service 142 HP Telephone Support Services 142 HP Software Product License Agreement and Software Product Limited Warranty . . . . 143 - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 6
Contents 6 - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 7
3-1. . ELSA GLoria Synergy+ AGP Graphics Board 69 Figure 3-2. . HP VISUALIZE fx Video Board (without an installed texture module 71 Figure 3-3. 3-5. . SCSI Part of the SCSI/LAN Combo Board 76 Figure 3-6. . HP FastRAID2 Board 81 Figure 3-7. . Ethernet UTP Connector 94 Figure 3-8. . Socket - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 8
Figures 8 - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 9
Pentium III Xeon and Pentium III Processors . . . . 46 Table 2-5.. Switches for Setting the Clock Multiplier Ratio 47 Table 2-6.. Summary of Supported Striping Features Offered by HP FastRAID2 83 Table 3-8.. Hard Disk Drives 84 Table 3-9.. IDE 32X CD-ROM Drive 85 Table 3-10.. HP CD-RW Drive 86 - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 10
4-2.. Device Settings that Apply to Individual Devices 102 Table 4-3.. System Memory Map 104 Table 4-4.. HP I/O Port Map 105 Table 4-5.. Summary Of How The DMA Channels Are Allocated 106 Table and Symptoms 129 Table 5-6.. Summary of the Most Significant Problems That Can Be Reported 132 10 - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 11
Preface This technical reference provides hardware and BIOS information for the engineers and technicians that support the HP VISUALIZE X-Class Personal Workstation. It is assumed that the reader possesses a detailed understanding of AT-compatible microprocessor functions and digital addressing - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 12
Intel Pentium III processor) and desired HP value added technologies (for example, HP VISUALIZE fx+ graphics cards). The HP VISUALIZE following document is available for the HP VISUALIZE Personal X-Class Workstation: HP VISUALIZE Personal X-Class Workstation User's Guide. For more information, you - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 13
Workstation before switching it on. To avoid electric shocks, do not open the power supply. There are no user-serviceable parts inside. This HP VISUALIZE Personal Workstation is a class 1 laser product. Do not attempt to make any adjustment to the laser units. Important Ergonomic Information It is - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 14
, you can get the latest software and hardware patches at the following URL: http://us-support.external.hp.com/ Documentation Conventions Unless otherwise noted in the text, this guide uses the following symbolic conventions. user-supplied values screen display Enter Italic words or characters in - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 15
1 System Overview 15 - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 16
System Overview This manual describes HP VISUALIZE Personal X-Class Workstations and provides detailed system specifications. This chapter introduces the external features, and lists the specifications and characteristic data of the system. It - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 17
an overview of the HP VISUALIZE Personal X-Class Workstation. How to use the table: Table 1-1. Personal Workstation Overview Component Microprocessor External Processor Bus (front side bus) Level 2 Cache Bus Operating System Main Memory Description Intel Pentium® III Xeon™ processor with 512 - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 18
supplies 32 MBs of additional SDRAM texture memory. The texture module for the HP VISUALIZE fx2+ and fx4+ has only one connector that connects it to accessory slots: 1 AGP slot, 4 PCI slots and 1 combination ISA/PCI slot. Support for WOL compatible LAN boards. One PCI slot (slot 4) used for the LAN/ - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 19
The following diagrams show the front and rear views of the HP VISUALIZE Personal Workstation. Figure 1-1. Front View of the Personal slot, Four 32-bit PCI slots, One combination slot ISA/PCI Power Supply Unit HP MaxiLife LCD buttons LCD Status Panel Two 3.5-inch wide shelves (including the floppy - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 20
The core architecture of the HP Visualize Personal X-Class Workstation is constructed around four buses: Host Bus, Peripheral Component Interconnect (PCI) Bus, Accelerator Graphics Port (AGP) Bus and Memory Bus. This Personal Workstation includes the Intel Pentium® III Xeon™ processor with 512 KB - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 21
Front Panel Front Panel This section explains the HP VISUALIZE Personal X-Class Workstation's front panel features. Figure 1-3. Personal Workstation is accessing the network. For this feature to work, specific LAN HP drivers need to be installed. This light is displayed when the system is locked. - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 22
regarding the physical characteristics, electrical specifications, power consumption and environmental specifications of the HP VISUALIZE Personal X-Class Workstation. Table 1-3. Physical Characteristics Characteristic Weight (excl. keyboard and display) Dimensions Footprint Description 22 kilograms - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 23
System Overview Specifications and Characteristics Data Table 1-4. Electrical Specifications Parameter Total Rating Notes Maximum per PCI Slot Maximum for ISA Slot Maximum for AGP Slot Max current at +5 Vstdby 0.72 A - - - - 1. PCI and AGP power electrical specifications must be respected - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 24
vary depending upon the mass storage devices installed. High humidity levels can cause improper operation of disk drives. Low humidity levels can aggravate static electricity problems and cause excessive wear of the disk surface. 24 Chapter 1 - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 25
System Overview Power Saving Power Saving Table 1-7. Power Saving Full On Standby1 Suspend1 Shutdown Processor Display Hard Disk Drive Normal Speed On Normal Speed Normal Speed Blanked, < 30 W, on models with integrated graphics Normal Speed Halted Blank, < 5 W (typ) Halted Halted Blank, < - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 26
from the HP Tools and Support CD-ROM. Table 1-8. Documentation Information Title HP VISUALIZE Personal X-Class Workstation User's Guide HP VISUALIZE fx Configuration and Troubleshooting Guide HP VISUALIZE fx Texture Module Installation Guide HP VISUALIZE Personal X-Class Workstation Service Handbook - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 27
System Overview Documentation Table 1-9. Where to Find the Information User's Guide Service Handbook Technical Reference Manual Using the Personal Workstation Connecting Cables and Turning On Keyboard, mouse, display, network, printer, audio, external, SCSI, power Finding Online Information - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 28
accessories Refer to the LAN Administrator's Guide for information on setting up and configuring LAN cards and systems. Technical Reference Manual Access HP World Wide Web Site Additional online support documentation, BIOS upgrades and drivers are available from HP's World Wide Web site. To get - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 29
2 System Board This chapter describes the components of the system board, taking in turn the components of the Host Bus, the Peripheral Component Interconnect (PCI) bus, the System Management (SM) bus, the Industry Standard Architecture (ISA) bus and the AGP Accelerated Graphics Port Controller. 29 - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 30
- J3 Status Panel - J4 LCD Status Panel - J7 Mem 4 - X3 Mem 3 - X4 Mem 2 - X5 Mem 1 - X6 DUAL PROC BOOT PROC Processor 1 Slot Processor 2 Slot HP External Start - J22 One AGP Slot - J34 Four PCI Slots 440GX Host Bridge Main PLL Adaptec AIC7880 2 X Flash EEPRO M PIIX4E IO APIC One PCI/ISA - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 31
Figure 2-2. Architectural View SMBus On each processor there is a SMBus EEPROM and SMBus Thermal SEC car- Intel Pentium III Xeon Processor with L2 cache memory Intel Pentium III Xeon Processor (optional second processor) with L2 cache mem- SEC cartridge Graphics Local Mem- Video BIOS Address - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 32
used for a 32-bit PCI board. PCI Slot 3 has a RAIDport for the HP FastRAID board. One Combination slot. Can be used for either a full-length 32- 66 MHz base clock, and provides a peak bandwidth of 528 MB/second. AGP supports several modes, which are listed below. In its basic mode, AGP is very much - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 33
"FastRAID Port" for details about this connector), into which the HP FastRAID accessory board can be installed. The fifth PCI connector can be installed in it. The system board and BIOS support the PCI specification 2.1. It fully supports PCI-to-PCI bridges and multi-function PCI devices, and each - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 34
System Board Accessory Board Slots • PIIX4E chip, bridge between the PCI and the ISA, USB and IDE buses. • Two flash ROM sockets for 256 KB or 128 KB ROMs. • Audio chip (AD1816 from Analog Device). • IO APIC interrupt controller (Intel 82093). The ISA bus interface is explained in the section "ISA - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 35
selection mode: Off1 Enable automatic processor frequency, which is programmed by MaxiLife. On On Enable manual processor frequency. System board switch settings must be manually programmed. 10 Boot block: Off Disable crisis recovery. Normal operation. Off On Enable crisis recovery - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 36
System Board System Board Switches System Board Switch Boxes There are two types of system board switch boxes that may be used on the HP VISUALIZE Personal Workstations. Figure 2-4. Two Types of System Board Switch Boxes OFF = ON = OFF = ON = 36 Chapter 2 - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 37
. Table 2-2. Features Available in the Host Bridge/Controller Feature Feature Processor/Host Bus Support AGP Interface • Optimized for Pentium® processor at: 100 MHz system bus frequency. • Supports full Symmetric Multiprocessor (SMP) Protocol for up to two processors; I/O APIC related buffer - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 38
up to four double-sided DIMMs (8 rows memory). • 64-bit data interface with ECC support (SDRAM only). • Unbuffered and Registered SDRAM (synchronous) DRAM support (x-1-1-1 access at 100 MHz). • Enhanced SDRAM Open Page Architecture Support for 16-, 64-, 128- and 256-Mbit DRAM devices with 2k, 4k and - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 39
cycle on the Host bus, since the coherency of data for that particular memory range will be maintained by the software. The chip can support one or two Pentium III Xeon processors, at up to 100 MHz FSB clock frequency. Refer to the section "Host Bus" in this chapter for a description of the - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 40
including ECC in the memory array. During reads from DRAM, the Host Bridge provides error checking and correction of the data. The Host Bridge supports multiple-bit error detection and single-bit error correction when the ECC mode is enabled and single/multi-bit error detection when correction is - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 41
System Board Chipset The PIIX4E, PCI/ISA Bridge Chip (82371EB) The PCI-to-ISA/IDE Xcelerator chip, known as PIIX4E, is encapsulated in a 324-pin Ball Grid Array (BGA) package. The PIIX4E chip is a multi-function PCI device implementing a PCI-to-ISA bridge function, a PCI IDE function, a Universal - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 42
16 x 32-bit buffer for IDE PCI Burst transfers. • Supports Glue-less "Swap-Bay". • Option with Full Electrical Isolation. USB Real Time Clock • Two USB 1.0 Ports for Serial transfers at 12 or 1.5 Mbit/sec. • Supports UHCI Design Guide. • 256-byte battery-backed up CMOS SRAM. • Includes Date - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 43
PIIX4E SMBus registers. Refer to the section "Devices on the SMBus" for a description of the devices on the SMBus, or to the section "HP MaxiLife Utility" in this chapter for information on the MaxiLife ASIC. IDE Controller The PCI master/slave IDE controller (Bus Master capability and synchronous - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 44
14 external and two internal interrupts are possible. In addition, PIIX4E supports a serial interrupt scheme. It also supports the onboard I/O APIC controller 82093AA. A table in the section "Interrupt Controllers" in the chapter "HP BIOS" shows how the master and slave controllers are connected - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 45
at the full speed of the processor core. • MMX™ technology instructions, which gives enhanced media and communication performance. • Streaming SIMD Extensions for enhanced floating point and 3D application performance. The Pentium III Xeon processor (core and cache memory) is packaged in a self - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 46
for Slot 2 and Pentium III processor for Slot 1. Table 2-4. Comparison between the Pentium III Xeon and Pentium III Processors Feature Pentium III Xeon Processor for Slot 2 Pentium III Processor for Slot 1 Supported AGPset Intel 440GX Intel 440FX/LX/BX Processor Core Speed 500 MHz, 550 MHz - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 47
ON ON 4.5 500 MHz OFF ON ON the HP VISUALIZE supporting. This can instruction throughput in others. Cache Memory There can be either two integrated circuits (core + 1 cache = 512 KB L2 cache) or three integrated circuits (core + 2 cache = 1 MB L2 cache) sealed within a single Pentium III - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 48
that supports multiprocessing (one that is MPS-ready), such as Windows NT. The Windows NT operating system makes the best use of the Pentium III's must support the processor internal ECC functionality. Configuring Setup for Multi-Processing HP VISUALIZE Personal Workstations support Symmetric Multi - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 49
to the Main Memory and to the Host Bridge (Intel 440GX) chip. HP VISUALIZE Personal Workstation models are supplied with a 128 MB unbuffered ECC SDRAM were not available at the time of introduction of the HP VISUALIZE Personal Workstations NOTE Unbuffered and Registered ECC memory modules are - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 50
faulty within any given 72-bit line, the effect is the same as it would have been without error correction. The effect of executing a faulty instruction is always unpredictable, and might cause the program to 'hang'. The effect of reading a faulty data word is often similarly unpredictable, but can - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 51
AIC-7880 Ultra-wide SCSI PCI controller is integrated on the HP VISUALIZE Personal Workstation system board. Data is transferred at 40 termination device; so a maximum of five internal wide-SCSI hard drives are supported. By default, the internal SCSI bus is configured to run in Guide. Chapter 2 51 - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 52
level 2, for Plug and Play. However, hot swap is not supported. The controller is BBS compliant. The Ultra-wide SCSI controller and cable supports RAIDport PCI devices such as the HP FastRAID solution (refer to the section "HP FastRAID2" in this chapter). Integrated Drive Electronics (IDE) The IDE - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 53
PCI Accessory Devices PCI accessory boards are for high-speed peripheral accessories. A LAN/SCSI combo board already occupies one of the PCI slots and the HP FastRAID board could occupy PCI Slot 3 (with the RAIDport). A diagram showing the PCI slots that are available for - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 54
to meet the needs of high quality 3D graphics applications. The HP VISUALIZE Personal Workstation is equipped with an AGP graphics controller. The PCI bus with extra data lines. Figure 2-6. AGP PCI Bus Implementation 66 MHz Pentium II Xeon Proces- AGP Device PCI Bus # 1 GX-Device 1 AGP Port - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 55
System Board Devices on the SMBus Devices on the SMBus The SMBus is a subset of the I2C bus. It is a two-wired serial bus which runs at a maximum speed of 400 kHz. It is used to monitor some of the hardware functions of the system board (such as voltage levels, temperature, fan speed, DIMM presence - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 56
the devices connected to the SMBus. DIMM Sockets Each DIMM socket is connected to the SMBus. The 168-pin DIMM modules used on HP VISUALIZE Personal Workstations include a 256 byte I2C Serial EEPROM. The first 128 bytes contain general information, including the DRAM chips' manufacturer, DIMM speed - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 57
be destructive to the PC Workstation as it allows access to information necessary to the System BIOS, without which the system will not run. HP MaxiLife Utility MaxiLife is a hardware monitoring chip which is resident on the system board. Its responsibility includes On/Off and reset control, status - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 58
the integrated circuit boards. Figure 2-7. MaxiLife Chip Architecture LCD Status Panel PLLs I2C bus Serial Speed up/slow down System Fans HP MaxiLife Pentium II Processor Intel 440GX AGPset DIMM DIMM DIMM DIMM Package Intrusion Sensor Temperature Sensors Voltage Sensors 58 Chapter 2 - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 59
component, press button. If no errors are detected, a screen will display a smiling face. If an error is detected, an error screen appears indicating the problem. Using MaxiLife When the Computer Is Powered Off NOTE MaxiLife is powered by VSTBY. This means that it is functional as soon as the - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 60
System Board Devices on the SMBus If no errors are detected, you can exit the test session, and the main power supply will be turned off and the LCD status panel will become blank. If an error is detected, a short message is displayed on the LCD status panel describing the type of error (memory, - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 61
, and PS/2 compatible). • Enhanced mode (enhanced parallel port, EPP, compatible). • High speed mode (MS/HP extended capabilities port, ECP, compatible). FDC The integrated flexible disk controller (FDC) supports any combination of two of the following: tape drives, 3.5-inch flexible disk drives, 5.25 - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 62
. The connector pin layouts are shown in the section "Socket Pin Layouts" in the chapter "Interface Boards and Mass-Storage Drives." Audio Controller HP VISUALIZE Personal Workstations have an audio chip (AD1816) integrated on the system board. This single chip is a Plug and Play multimedia audio - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 63
be updated with the latest BIOS firmware. This can be downloaded from HP's World Wide Web site: http://www.hp.com/go/visualizesupport To download a BIOS upgrade, connect to the HP Web site and follow the on-screen instructions to download the flash utility programs. Before updating the System ROM, it - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 64
example: phlash /c HO1xyyzz.Ful H = HP Professional PC O = HP VISUALIZE Personal Workstation (Pentium II Xeon models) 1 = HP Division that provides the platform. In this diagram showing the ISA slots that are available for the HP VISUALIZE Personal Workstations is in the section "Accessory Board - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 65
Board Devices on the ISA Bus The procedure for installing an ISA accessory board that is not Plug and Play is described in the User's Guide that is supplied with the Personal Workstation. NOTE The Windows NT 4.0 operating system is not Plug and Play. Information given above is only applicable for - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 66
System Board Devices on the ISA Bus 66 Chapter 2 - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 67
3 Interface Boards and Mass-Storage Drivers This chapter describes the video, mass storage, audio and network devices which are supplied with the Personal Workstation. It also summarizes the pin connections on internal and external connectors. 67 - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 68
Synergy+ AGP Graphics Board HP VISUALIZE Personal Workstation models are 2A graphics processor communicates directly with the Pentium II processor along the AGP bus. support for Windows NT (with PCI ELSA GLoria Synergy+ graphics boards). • Supports 16: 10 wide-format monitors. Specifications • Supports - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 69
Interface Boards and Mass-Storage Drivers ELSA GLoria Synergy+ AGP Graphics Board Figure 3-1. ELSA GLoria Synergy+ AGP Graphics Board 1 MB SGRAM memory 4 MB SO_DIMM chips installed on the installed memory chips graphics board 73 Display connector 172,1 mm Permedia 2A Graphics processor 1 - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 70
Interface Boards and Mass-Storage Drivers ELSA GLoria Synergy+ AGP Graphics Board Available Video Resolutions The number of colors supported is limited by the graphics device and the video memory. The resolution/color/refresh-rate combination is limited by a combination of the display driver, the - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 71
long strengthening bracket along the top of the HP VISUALIZE fx. The diagram below shows the HP VISUALIZE fx Open GL 3D graphics hardware accelerator. Figure 3-2. HP VISUALIZE fx Video Board (without an installed texture module) Support bracket Strengthening bracket to improve shock and vibration - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 72
buffered at 85 Hz. • 18 MB of video memory (100 MHz SGRAM). • VGA supported via daughter board. • Texture module (optional) with up to 32 MB of additional SDRAM memory and vectors. • HP Color Recovery Dithering and HP Occlusion Culling Extension. Graphics Board Architecture The HP VISUALIZE fx Open - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 73
Interface Boards and Mass-Storage Drivers HP Visualize fx OpenGL 3D Graphics Hardware Accelerator Figure 3-3. of frame buffer memory in 100 MHz SGRAM modules installed on the main board of the HP VISUALIZE fx Open GL graphics hardware accelerator. This memory contains image data and depth data, - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 74
depending on your Personal Workstation model), can be installed on the HP VISUALIZE fx Open GL graphics hardware accelerator as an accessory. Resolutions The table below summarizes the video resolutions which are supported. Table 3-2. Available Video Resolutions Resolution 640×480 800×600 - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 75
do, this results in a badly "terminated" SCSI bus. In the HP VISUALIZE Personal Workstations, only an Internal Narrow SCSI cable is provided. The the section "System Board Overview" in Chapter 2 to find out where the HP ExtStart and WOL connectors are located on the system board. PCI Interface The - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 76
) 12V VPP Translator Flash Memory 28F010 128 KB The SCSI interface operates as a 16-bit, synchronous or asynchronous, single-ended bus, and supports Ultra SCSI protocols and 16-bit arbitration. The interface is made through two (and only two) of the following connectors: Table 3-3. SCSI Interface - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 77
Drivers SCSI/LAN Combination Board Ultra Wide (16-bit) SCSI Controller The Ultra wide 16-bit SCSI controller can support up to 15 devices (internal and external). HP VISUALIZE Personal Workstations are supplied with a 16-bit wide external connector and an 8-bit narrow internal cable (which can - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 78
Controller The embedded 10BT/100TX LAN controller supports the following standards: 100 Mbits per feature is described in detail in the User's Guide provided with the PC Workstation. • External Start on the SCSI/LAN combination board, to the HP External Start connector on the system board. Refer to - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 79
the network HUB/Switch. NOTE Refer to the User's Guide for details concerning system configuration changes necessary after installing 10 and 100 Mbits per second. Vstandby requirements supporting RPO The Vstandby requirement for the HP network card supporting RPO, is: a power supply able to deliver - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 80
LAN card and the system board. However, only one card can be attached to this cable, so that remote manageability features are supported on one card only. The problem is that with the current BIOS and hardware implementation, it is not possible to identify which LAN card the cable is attached to - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 81
are capable of supporting the HP FastRAID2 Accessory Kit. When installing HP FastRAID2, please refer to the Installation and Configuration Guide supplied with the HP FastRAID2 Accessory Kit for instructions. WARNING HP FastRAID2 and HP FASTRAID1 software (BIOS, drivers and HP Raid device manager - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 82
HP FastRAID2 Read/write caching is an advantageous option, but the primary function of the FastRAID2 solution is to provide enhanced hard drive performance through two supported . This utility is described in detail in the User's Guide supplied with the Personal Workstation. The ARO2 adapter and hard - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 83
enabled) Device protocol Advanced HP FastRAID2 features Array support Operating system SCAM 32-bit PCI local bus and HP FastRAID2 socket connector Up • Drives can also be supported in non-array environments Windows NT 4.0 Not supported; SCSI addresses must be set manually on Ultra wide 16-bit SCSI - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 84
ROM drive supplied in a 5.25-inch front-access shelf ATAPI, supporting ATAPI commands and with audio playback capability. It can play any disk (Mode 1 and Mode 2). 1. Refer to the HP VISUALIZE Personal X-Class Workstation Service Handbook to find out which Personal Workstations are installed - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 85
. • Mixed mode CD-ROM disk (data and audio). • CD-ROM XA, CD-I, CD-Extra, CD-R, CD-RW. Table 3-9. IDE 32X CD-ROM Drive Description HP product number Disk Diameter Data Block Size Storage Capacity Read Mode D4384A 120mm 2,048 bytes (Mode-1) 2,336 bytes (Mode-2) 650 Mbytes (Mode-1) 742 Mbytes (Mode - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 86
Red, Yellow, Orange and Green Books. The HP CD-RW drive can store up to 650 MB of information and, supports CD-RW (ReWritable) media (120 mm), and by Host. 2.5 Mbytes/sec 1. Refer to the HP VISUALIZE Personal X-Class Workstation Service Handbook to find out which Personal Workstations are installed - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 87
Boards and Mass-Storage Drivers Mass-Storage Drives Table 3-10. HP CD-RW Drive Description Spin-in Time (2X)1 5 CD-RW and CD-ROM drives with MultiRead CD-R Media: CD-ROM, CD-R and CD-RW drives Supported Disks 120 mm and 80 mm CD-R (write once) media 120 mm CD-RW (ReWritable) media 1. - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 88
Interface Boards and Mass-Storage Drivers Connectors and Sockets Connectors and Sockets Table 3-11. IDE and Flexible Disk Drive Connectors IDE Connector Pin Signal 1 Reset# 3 HD7 5 HD6 7 HD5 9 HD4 11 HD3 13 HD2 15 HD1 17 HD0 19 Ground 7 21 DMARQ 23 D10W# 25 D10R# 27 IORDY 29 DMACK - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 89
Interface Boards and Mass-Storage Drivers Connectors and Sockets Table 3-12. 16-Bit SCSI Connectors Pin Signal 1 Ground 3 Ground 5 Ground 7 Ground 9 Ground 11 Ground 13 Ground 15 Ground 17 TERMPWR3 19 RESERVED2 21 Ground 23 Ground 25 Ground 27 Ground 29 Ground 31 Ground 33 Ground - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 90
Interface Boards and Mass-Storage Drivers Connectors and Sockets Table 3-13. 8-bit SCSI Connector 8-Bit SCSI Connector Pin Signal Pin Signal 1 Ground 2 SCD0 3 Ground 4 SCD1 5 Ground 6 SCD2 7 Ground 8 SCD3 9 Ground 10 SCD4 11 Ground 12 SCD5 13 Ground 14 SCD6 15 Ground 16 SCD7 - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 91
Interface Boards and Mass-Storage Drivers Connectors and Sockets Table 3-14. USB Stacked Connector USB Stacked Connector Pin Signal Pin Signal 1 +5V (or USB0 Vcc) 2 USB0 Neg. 3 USB0 Pos. 4 USB0 - GND 5 +5V (or USB1 Vcc) 6 USB1 Neg. 7 USB1 Pos. 8 USB1 - GND 9 Chassis Ground 10 Chassis - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 92
Interface Boards and Mass-Storage Drivers Connectors and Sockets Table 3-17. ExStart Connector and Fan Connector ExStart Connector Pin Signal 1 SCSI Led 3 Ring 5 LAN Wake 7 Enable Remote On 9 External Reset 11 VStandby 13 Not connected Pin Signal 2 Ultra SCSI 4 Ground 6 VStandby - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 93
Interface Boards and Mass-Storage Drivers Connectors and Sockets External Audio Connectors On the Personal Workstation, there is a Headphone Out jack and Microphone In jack on the Audio Front Panel. A Line In jack, Line Out jack and Mic In jack connector are located on the rear panel. These - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 94
Interface Boards and Mass-Storage Drivers Connectors and Sockets Table 3-21. VGA DB15 Connector VGA DB Connector Pins Pin Signal 1 Analog RED Pin Analog RED 2 Analog GREEN Analog GREEN 3 Analog BLUE Analog BLUE 4 Monitor ID2 Monitor ID2 5 n/c DDC return 6 Analog RED return Analog RED - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 95
Figure 3-8. Socket Pin Layouts 9-pin Serial Port Connectors: Port B (left) /, Port A (right) Interface Boards and Mass-Storage Drivers Connectors and Sockets 25-pin Parallel Port Connector Keyboard (right) and Mouse (left) Connec- 3.5 mm Audio MIDI/Joystick Connector USB Connectors 15-pin VGA - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 96
Interface Boards and Mass-Storage Drivers Connectors and Sockets 96 Chapter 3 - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 97
4 HP BIOS The Setup program and BIOS are summarized in the two sections of this chapter. The POST routines are described in the chapter "Test and Error Messages." 97 - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 98
Notice for Users" in the Preface of this document. Using the HP Setup Program To run the Setup program, press F2 while the initial left and right arrow keys. For a more complete description, see the User's Guide that was supplied with the Personal Workstation. Main Menu The Main menu presents a - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 99
HP BIOS HP/Phoenix BIOS Summary Advanced Menu The Advanced menu does not have the Processors, Memory and Cache. Configures processor, memory caching, and processor cache error correction (if supported by the supplied processor). • Flexible Disk Drives. Enables or disables the on-board flexible disk - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 100
HP BIOS HP/Phoenix BIOS Summary Security Sub-menus are presented for changing the characteristics and values of the System Administrator Password, User Password, Hardware Protection and Boot - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 101
without loading the Adaptec 7880 BIOS. NOTE Only one of the above Adaptec SCSI BIOS systems may be loaded. In addition, all models of HP VISUALIZE Personal Workstations are equipped with a LAN+SCSI Combo board, which contains a Symbios Logic 16-bit SCSI controller. This controller is configured by - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 102
HP BIOS Symbios Logic SCSI Configuration Utility Symbios Logic SCSI Confi controller on the LAN+SCSI Combo Board. Up to a total of 15 devices (internal and external) can be supported by this controller via a 16-bit wide external connector and an 8-bit narrow internal cable. The Symbios Logic SCSI - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 103
HP BIOS Symbios Logic SCSI Configuration Utility Starting the SCSI Configuration Utility You access the SCSI Configuration SCSI Configuration utility appears. The Symbios Logic SCSI Configuration Utility is described in detail in the User's Guide supplied with the Personal Workstation. Chapter 4 103 - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 104
BIOS BIOS Addresses BIOS Addresses This section provides a summary of the main features of the HP system BIOS. This is software that provides an interface between the computer hardware and the operating system. The procedure for updating the System ROM firmware - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 105
BIOS BIOS Addresses HP I/O Port Map (I/O Addresses Used by the System1) Peripheral devices space selected is in the free area of the space reserved for accessory boards (100h to 3FFh). Table 4-4. HP I/O Port Map Default Values for I/O Address Ports 0000 - 000F 0020 - 0021 002E - 002F 0040 - - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 106
BIOS Addresses Table 4-4. HP I/O Port Map Default Values for I/O Address Ports 0778 - 077B 0CF8 and "memory-to-memory" transfers are disallowed by the hardware configuration. The system controller supports seven DMA channels, each with a page register used to extend the addressing range of the - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 107
HP BIOS BIOS Addresses Interrupt Controllers The system has an APIC (82093AA) I/O interrupt controller and two 82C59 "legacy" interrupt controllers. The following table shows how the " - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 108
the 82C59 interrupt controllers. Therefore, only one processor can be supported in this mode. The system can be forced to operate in this mode by selecting "mono-processing" in the system setup. 2. Virtual wire mode: On the HP VISUALIZE Personal Workstations, this mode is implemented using the 82C59 - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 109
5 Tests and Error Messages This chapter describes the MaxiLife firmware test sequences and error messages, the Power-On Self-Test (POST) routines, which are contained in the computer's ROM BIOS, the error messages which can result, and the suggestions for corrective action. 109 - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 110
boot phase. Note that the messages in this section make reference to the "HP Kayak Workstation." For an explanation of this, see the section "Special Notice is not connected). This type of error disappears dynamically when the problem has been fixed (for example, the fan cable has been reconnected - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 111
Tests and Error Messages MaxiLife Test Sequence and Error Messages The first detected error displays a message on the LCD status panel. If this happens, one of the following screens could appear. Presence of CPUs or Terminators in the Processor Control of Some Voltages: VRMs, 12V Error! CPU - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 112
Tests and Error Messages MaxiLife Test Sequence and Error Messages The following table shows the test sequence carried out, the type of error message, and the action to take. Table 5-1. Basic Pre-boot Diagnostics Test Error Code Presence of a processor in the BOOT PROC [1] processor slot. This - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 113
and Post Error Codes In order to check that the CPU is able to run the BIOS boot code (POST phase) from the first CPU instructions through to DIMM detection, MaxiLife firmware waits for a synchronization event from the BIOS. Any failure that prevents the execution of the firmware will therefore trigger - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 114
the meaning of the error by typing "Enter" at the end of the POST. Or, you can check the list of errors available on the HP World-Wide Web support page: http://www.hp.com/go/visualizesupport 114 Chapter 5 - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 115
temperature errors, fan malfunctions, power voltage drops, board PLL problems and CPU problems. If several alarms or errors are active at the Error Code Action to Take During normal usage of the Personal Workstation, HP MaxiLife continually checks vital system parameters. If an error should occur, - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 116
a previously successful boot. This information includes: product name (HP VISUALIZE), BIOS version, serial number, number of processors and speed System Info Obtains Its Information System Info strings in EEPROM Write BIOS MaxiLife HP KAYAK XU LCD Status Panel DMI Boot Steps Shows the Power-On - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 117
Tests and Error Messages MaxiLife Test Sequence and Error Messages Diagnostics Runs a set of diagnostics assessing the system's components. Results of the tests are displayed on the LCD status panel, one after another when the LCD buttons are pressed. For MaxiLife to access the status of some of the - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 118
Tests and Error Messages MaxiLife Test Sequence and Error Messages Figure 5-5. Activation of "Power On" System info Boot steps Next Go Next Diags Exit Next Go Ente OFF Request for Super I/O NS317 chip Please Wait Ente Power on? Back Go Please Wait Test OK ON Request for Super I/O - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 119
correctly installed, the "smiling icon" is shown on the LCD status panel. Tests and Error Messages MaxiLife Test Sequence and Error Messages Processor VRM HP KAYAK XU If the Processor has only been partly inserted in the processor slot (opposite side to the VRM), then the displayed message will - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 120
and Registered memory modules. Additional Information About MaxiLife For more information about MaxiLife, refer to the online Upgrade and Configuration Guide for more information about this diagnostics utility at the HP World Wide Web site: http://www.hp.com/go/visualizesupport 120 Chapter 5 - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 121
system parameters. The POST starts by displaying a graphic screen of the HP Personal Workstation's logo when the Personal Workstation is restarted. If you wish to view the POST details, press to get the HP Summary Screen. If the POST detects an error, the error message are displayed - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 122
Tests and Error Messages Order in Which the Tests Are Performed Checkpoint Code 04h 06h 08h 09h 0Ah 0Bh 0Ch 0Eh 0Fh 10h 11h 12h 13h 14h 17h 18h 1Ah 1Ch 24h 26h 28h 29h 2Ah 32h 33h Get CPU type POST Routine Description Initialize system hardware Initialize chipset with initial POST values Set - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 123
Tests and Error Messages Order in Which the Tests Are Performed Checkpoint Code 34h 35h 36h 37h 38h 39h 3Ah 3Ch 3Dh 40h 42h 44h 45h 47h 48h 49h 4Ah 4Bh 4Ch 4Eh 50h 51h 52h 54h 56h Test CMOS RAM POST Routine Description Initialize alternate chipset registers Warm start shutdown Reinitialize the - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 124
64h 66h 67h 68h 69h 6Ah 6Ch 6Eh 70h 72h 74h 76h 7Ah 7Ch 7Eh 80h 81h 82h 83h POST Routine Description Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 125
Tests and Error Messages Order in Which the Tests Are Performed Checkpoint Code 84h 85h 86h 87h 88h 89h 8Ah 8Bh 8Ch 8Fh 90h 91h 92h 93h 94h 95h 96h 97h 99h 9Ah 9Ch 9Eh 9Fh A0h A2h POST Routine Description Detect and install external parallel ports Initialize Personal Workstation compatible PnP ISA - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 126
Tests and Error Messages Order in Which the Tests Are Performed Checkpoint Code A4h A8h AAh ACh AEh B0h B2h B5H B6h B8h B9h BAh BBh BCh BDh BEh BFh C0h C1h C2h C3h C4h E0h E1h POST Routine Description Initialize typematic rate Erase F2 prompt Scan for F2 key stroke Enter SETUP Clear IN POST flag - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 127
Tests and Error Messages Order in Which the Tests Are Performed Checkpoint Code E2h E3h E4h E5h E6h E7h E8h E9h EAh EBh ECh EDh EEh EFh F0h F1h F2h F3h F4h F5h F6h F7h POST Routine Description Initialize the CPU Initialize system timer Initialize system I/O Check force recovery boot Checksum BIOS - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 128
fig specification for more details on POST prompts) Category #4: if the error is serious, the POST should prompt: The BIOS has detected a serious problem that prevents your Personal Workstation from booting." , and stop. Only the setup and the EMU can be - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 129
Tests and Error Messages Error Message Summary The following table lists the error codes, causes and symptoms, and the accompanying short messages that are displayed in the upper left corner of the screen. Table 5-5. Error Codes, Causes and Symptoms Code # 0000h 0010h 0011h 0012h 0020h 0021h 0022h - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 130
Tests and Error Messages Error Message Summary Table 5-5. Error Codes, Causes and Symptoms Code # 0310h 0311h 0305h 0306h 0307h 0400h 0401h 0500h 0501h 0510h 0511h 0512h 0513h 0520h 0521h 0522h 0523h 0530h 0531h 0540h 0600h 0700h Cause / Symptom Short message (US) Floppy A: not detected (but - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 131
Tests and Error Messages Error Message Summary Table 5-5. Error Codes, Causes and Symptoms Code # 0711h 0712h 0721h 0722h 0731h 0732h 0800h 0801h 0900h 0901h 0A00h Cause / Symptom Defective SIMM (module 1, bank 1) Defective SIMM (module 2, bank 1) Defective SIMM (module 1, bank 2) Defective SIMM - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 132
. If it is connected, check that it is detected by POST. Check that your boot device is enabled on the Setup Security menu. If the problem persists, check that the boot device contains the operating system. If you have configured HDD user parameters, check that they are correct. Otherwise, use - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 133
Tests and Error Messages Beep Codes Beep Codes If a terminal error occurs during POST, the system issues a beep code before attempting to display the error in the upper left corner of the screen. Beep codes are useful for identifying the error when the system is unable to display the error message - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 134
Tests and Error Messages Beep Codes 134 Chapter 5 - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 135
A Regulatory Information and Warranty 135 - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 136
OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer's Name: Manufacturer's Address: HEWLETT-PACKARD 5 Avenue Raymond Chanas 38053 Grenoble Cedex 09 FRANCE Declares that the product: Product Name:HP VISUALIZE Personal X-Class Workstation Model Number:MT Model Conforms - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 137
accordance with the instructions, may cause harmful supported peripheral devices and HP shielded cables, such as those you receive with your system. Changes or modifications not expressly approved by Hewlett-Packard could void the user's authority to operate the equipment. Notice for Canada This Class - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 138
: 11.92. Notice for Japan This equipment is in the Class B category information technology equipment based on the rules of the Voluntary Read the instructions for correct operation. Notice for Korea Recycling Your PC HP has a strong commitment toward the environment. Your HP Personal Computer has - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 139
Regulatory Information and Warranty Regulatory Information to one of HP's recycling facilities in Europe or the USA. As many parts as possible -harmful components through a special chemical process. If you require more details about HP's product take-back program, contact your dealer or your nearest - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 140
by the original end-user purchaser. The three year warranty includes on-site service during the first year of use (free parts and labor), and parts service provided by an HP Service Center or a participating Authorized HP Personal Computer Dealer Repair Center, during the second and third years of - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 141
not apply to you. Obtaining On-Site Warranty Service To obtain on-site warranty service, the customer must contact an HP Sales and Service Office (in the US, call the HP Customer Support Center at (970) 635-1000) or a participating Authorized HP Personal Computer Dealer Repair Center. The customer - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 142
proof of purchase. The customer shall return some defective parts upon HP demand. In that case, HP will prepay shipping charges for parts returned to the HP parts service center. HP Telephone Support Services HP Free telephone support for your Personal Workstation is available during the first year - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 143
the first year from date of purchase, via the Lifeline program, which is a fee-based service (North America and Europe only). HP does NOT provide telephone support for Personal Workstations configured as network servers. We recommend HP NetServers for your network server requirements. (Rev. 17/03/98 - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 144
CD-ROM. If your computer was shipped with a product recovery CD-ROM: (i) The product recovery CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP computer with which the product recovery CD-ROM was originally provided.(ii) The use of any operating system - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 145
that the software product will execute its programming instructions when all files are properly installed. HP does not warrant that the software will be uninterrupted Service. Warranty service may be obtained from the nearest HP sales office or other location indicated in the owner's manual or service - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 146
Regulatory Information and Warranty HP Hardware Warranty 146 Appendix A - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 147
update crisis recovery, 64 BIOS, HP, 97 Board slots, accessory, 32 Boot menu, 100 Boot phase, operating system, 115 Boxes, system board switch, 36 Bridge chip PCI/ISA, 41 PIIX4E, 41 Bridge/controller (82443GX), host, 37 Buffer, read/write, 40 Bus frequency Intel Pentium III Xeon, 47 C Cache memory - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 148
boot device, 100 HP telephone support service, 142 HP VISUALIZE fx OpenGL 3D graphics hardware accelerator, 71 HP World Wide Web Site, 28 HP/Phoenix BIOS, 98 I I/O APIC, 40 I/O port map, HP, 105 IDE, 128 IDE controller, 43 Integrated Drive Electronics (IDE), 52 Intel Pentium III Xeon processor, 45 - HP X Class 500/550MHz | HP Visualize X-Class 500MHz, 550MHz Technical Reference - Page 149
System architectural view, 31 System board, 29, 44, 128, 133 System board switches, 35 System clocking, 40 System ROM, updating, 63 T Telephone support service, HP, 142 Test messages, 109 Test sequence messages, 58 Test sequence, post, 113 Timer/counter, 44 U Ultra-Wide (16-bit) SCSI controller, 51
HP V
ISUALIZE
Personal Workstation
X-Class Technical Reference
HP V
ISUALIZE
Workstations
Printed in USA
April 1999
Manufacturing Part Number: A5014-90020
Edition E0499
© Copyright 1999 Hewlett-Packard Company