HP X510 HP StorageWorks Data Vault - Warranty - Page 7
HP Customer Care Online, Where is my User's Guide?, Your Local Reseller, Before You Contact HP, - troubleshooting
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English PROVIDED "AS IS". EXCEPT AS SPECIFICALLY PROVIDED IN THIS LIMITED WARRANTY, IN NO EVENT WILL HP BE LIABLE FOR ANY DAMAGES CAUSED BY OR ARISING FROM ANY THIRD PARTY DIGITAL CONTENT PREINSTALLED ON YOUR HP HARDWARE PRODUCT. HP Customer Care Online Visit the HP Customer Care Support Web site at http://www.hp.com/support for up-todate information 24 hours a day, seven days a week. You'll find troubleshooting documents, maintenance and efficiency tips, and ideas for using your product. Where is my User's Guide? The User's Guide is included on the Software Installation Disc. You must install the software to access the User's Guide. The guide also contains a troubleshooting section to help you solve common problems. 1. At the computer, click Start, All Programs, and then select HP Data Vault. 2. Click User's Guide. Your Local Reseller If you need help with your HP Data Vault, contact your local reseller for the latest information regarding HP products and services and support under HP's comprehensive menu of reseller services. You can also obtain support from HP directly. The list of telephone numbers begins on the next page. Before You Contact HP Check the troubleshooting section in the HP Data Vault User's Guide. If you received an error message, write it down before you call. Make sure that you are at your computer and have your Server installed when you call. Gather the information listed in the following table: Gathering Information HP Data Vault model number Serial number Purchase date Computer brand and model Computer operating system and version Amount of memory installed in computer Router brand and model Digital media adapter brand and model if applicable Obtaining Warranty Repair Service To obtain hardware warranty service, call Customer Care or a participating authorized HP Personal Computer Repair Center at one of the numbers listed later in this document. Returning a Server If your HP Data Vault requires replacement and is under warranty, call the appropriate number for your country/region. If your HP Data Vault is out of warranty, you can replace it for a fee. HP does not repair drives. For out-of-warranty replacement options, call the appropriate number for your country/region to receive instructions. 5