HP XP P9500 HP P9000 Continuous Access Synchronous for Mainframe Systems User - Page 82

Service Information Messages (SIMs), Pinned track recovery, HP P9000 Remote Web Console, Messages

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The error message may also include a P9500 error code. You may need to call HP Technical Support for assistance; please report the error code(s). See the HP P9000 Remote Web Console Messages for a list of the error codes. Service Information Messages (SIMs) The P9500 generates a service information message (SIM) to notify users of a possible service requirement for the storage system. The SVP logs all SIMs related to Continuous Access Synchronous Z operations. The SIMs reported to the zSeries and S/390 host are logged in the SYS1.LOGREC dataset of the host operating system. SIMs are classified according to the following severities: service, moderate, serious, or acute. The figure below shows a typical 32 byte SIM from the P9500. SIMs are displayed on the host console by reference code (RC) and severity. The six digit RC (composed of bytes 22, 23, and 13) identifies the possible error and determines the severity. The SIM type (byte 28) indicates the component which experienced the error. When byte 22 = 21, the SIM is a control unit SIM. When byte 22 = Dx, the SIM is a device SIM. When byte 22 = (D8 DC), the pair is Continuous Access Synchronous Z. The SIM reference code DBFx indicates that the M-VOL status does not match with the R-VOL status, or the capacity of the paired volume in the RCU exceeds the licensed capacity of Volume Retention. Figure 11 SIM example For further information on the SIMs, see the HP P9000 Remote Web Console User Guide, or call HP Technical Support for assistance. Pinned track recovery To recover a pinned track The following procedure ensures the pair's full data integrity while recovering the pinned track. 1. Connect to the main system of the pair containing a volume with the pinned track and select the CU where the M-VOL is located. 2. Release the pair that contains the volume with the pinned track. 3. Perform your usual procedure for recovering data from a pinned track. See the pinned track recovery procedures for your OS, or contact your HP representative for assistance in recovering the pinned track. 4. Re-create the pair. Make sure to use the Entire Volume initial copy option. 82 Troubleshooting

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The error message may also include a P9500 error code. You may need to call HP Technical
Support for assistance; please report the error code(s). See the
HP P9000 Remote Web Console
Messages
for a list of the error codes.
Service Information Messages (SIMs)
The P9500 generates a service information message (SIM) to notify users of a possible service
requirement for the storage system. The SVP logs all SIMs related to Continuous Access Synchronous
Z operations. The SIMs reported to the zSeries and S/390 host are logged in the
SYS1.LOGREC
dataset of the host operating system.
SIMs are classified according to the following severities: service, moderate, serious, or acute.
The figure below shows a typical 32 byte SIM from the P9500. SIMs are displayed on the host
console by reference code (RC) and severity. The six digit RC (composed of bytes 22, 23, and
13) identifies the possible error and determines the severity. The SIM type (byte 28) indicates the
component which experienced the error. When byte 22 = 21, the SIM is a control unit SIM. When
byte 22 = Dx, the SIM is a device SIM. When byte 22 = (D8 DC), the pair is Continuous Access
Synchronous Z. The SIM reference code DBFx indicates that the M-VOL status does not match with
the R-VOL status, or the capacity of the paired volume in the RCU exceeds the licensed capacity
of Volume Retention.
Figure 11 SIM example
For further information on the SIMs, see the
HP P9000 Remote Web Console User Guide
, or call
HP Technical Support for assistance.
Pinned track recovery
To recover a pinned track
The following procedure ensures the pair’s full data integrity while recovering the pinned track.
1.
Connect to the main system of the pair containing a volume with the pinned track and select
the CU where the M-VOL is located.
2.
Release the pair that contains the volume with the pinned track.
3.
Perform your usual procedure for recovering data from a pinned track. See the pinned track
recovery procedures for your OS, or contact your HP representative for assistance in recovering
the pinned track.
4.
Re-create the pair. Make sure to use the Entire Volume initial copy option.
82
Troubleshooting