HP Z200 HP Worldwide Limited Warranty and Technical Support (1/1/1) (U.S. only - Page 2

Exclusions, Exclusive Remedy - price

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term "HP Hardware Product" is limited to the hardware components and required firmware. The term "HP Hardware Product" DOES NOT include any software applications or programs; non-HP products or non-HP branded peripherals. All non-HP products or non-HP branded peripherals external to the HP Hardware Product-such as external storage subsystems, displays, printers and other peripherals-are provided "AS IS" without HP warranty. However, non-HP manufacturers and suppliers, or publishers may provide their own warranties directly to you. HP guarantees that the HP Hardware Products that you have purchased or leased from HP are free from defects in materials or workmanship under normal use during the Limited Warranty Period. The Limited Warranty Period starts on the date of purchase or lease from HP, or from the date HP completes installation. Your dated sales or delivery receipt, showing the date of purchase or lease of the product, is your proof of the purchase or lease date. You may be required to provide proof of purchase or lease as a condition of receiving warranty service. You are entitled to hardware warranty service according to the terms and conditions of this document if a repair to your HP Hardware Product is required within the Limited Warranty Period. Unless otherwise stated, and to the extent permitted by local law, new HP Hardware Products may be manufactured using new materials or new and used materials equivalent to new in performance and reliability. HP may repair or replace HP Hardware Products (a) with new or previously used products or parts equivalent to new in performance and reliability, or (b) with equivalent products to an original product that has been discontinued. Replacement parts are warranted to be free from defects in material or workmanship for ninety (90) days or, for the remainder of the Limited Warranty Period of the HP Hardware Product they are replacing or in which they are installed, whichever is longer. HP will, at its sole discretion, repair or replace any component or hardware product that manifests a defect in materials or workmanship during the Limited Warranty Period. All component parts or hardware products removed under this Limited Warranty become the property of HP. In the unlikely event that your HP Hardware Product has recurring failures, HP, at its sole discretion, may elect to provide you with (a) a replacement unit selected by HP that is the same or equivalent to your HP Hardware Product in performance or (b) to give you a refund of your purchase price or lease payments (less interest) instead of a replacement. This is your exclusive remedy for defective products. Exclusions HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE UNINTERRUPTED OR ERROR-FREE. HP IS NOT RESPONSIBLE FOR DAMAGE THAT OCCURS AS A RESULT OF YOUR FAILURE TO FOLLOW THE INSTRUCTIONS INTENDED FOR THE HP HARDWARE PRODUCT. This Limited Warranty does not apply to expendable or consumable parts and does not extend to any product from which the serial number has been removed or that has been damaged or rendered defective (a) as a result of accident, misuse, abuse, contamination, improper or inadequate maintenance or calibration or other external causes; (b) by operation outside the usage parameters stated in the user documentation that shipped with the product; (c) by software, interfacing, parts or supplies not supplied by HP; (d) improper site preparation or maintenance; (e) virus infection; (f) loss or damage in transit; or (g) by modification or service by anyone other than (i) HP, (ii) an HP authorized service provider, or (iii) your own installation of end-user replaceable HP or HP approved parts if available for your product in the servicing country or region. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. BEFORE RETURNING ANY UNIT FOR SERVICE, BE SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL, PROPRIETARY, OR PERSONAL INFORMATION. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS MANUFACTURED. HP is not responsible for any interoperability or compatibility issues that may arise when (1) products, software, or options not supported by HP are used; (2) configurations not supported by HP are used; or (3) parts intended for one system are installed in another system of different make or model. Exclusive Remedy TO THE EXTENT ALLOWED BY APPLICABLE LOCAL LAW, THESE TERMS AND CONDITIONS CONSTITUTE THE COMPLETE AND EXCLUSIVE WARRANTY 2

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term "HP Hardware Product" is limited to the hardware components and required firmware. The term
"HP Hardware Product" DOES NOT include any software applications or programs; non-HP products or
non-HP branded peripherals. All non-HP products or non-HP branded peripherals external to the HP
Hardware Product—such as external storage subsystems, displays, printers and other peripherals—are
provided "AS IS" without HP warranty. However, non-HP manufacturers and suppliers, or publishers
may provide their own warranties directly to you.
HP guarantees that the HP Hardware Products that you have purchased or leased from HP are free from
defects in materials or workmanship under normal use during the Limited Warranty Period. The Limited
Warranty Period starts on the date of purchase or lease from HP, or from the date HP completes
installation. Your dated sales or delivery receipt, showing the date of purchase or lease of the product, is
your proof of the purchase or lease date. You may be required to provide proof of purchase or lease as a
condition of receiving warranty service. You are entitled to hardware warranty service according to the
terms and conditions of this document if a repair to your HP Hardware Product is required within the
Limited Warranty Period.
Unless otherwise stated, and to the extent permitted by local law, new HP Hardware Products may be
manufactured using new materials or new and used materials equivalent to new in performance and
reliability. HP may repair or replace HP Hardware Products (a) with new or previously used products or
parts equivalent to new in performance and reliability, or (b) with equivalent products to an original
product that has been discontinued. Replacement parts are warranted to be free from defects in material
or workmanship for ninety (90) days or, for the remainder of the Limited Warranty Period of the HP
Hardware Product they are replacing or in which they are installed, whichever is longer.
HP will, at its sole discretion, repair or replace any component or hardware product that manifests a
defect in materials or workmanship during the Limited Warranty Period. All component parts or
hardware products removed under this Limited Warranty become the property of HP. In the unlikely
event that your HP Hardware Product has recurring failures, HP, at its sole discretion, may elect to
provide you with (a) a replacement unit selected by HP that is the same or equivalent to your HP
Hardware Product in performance or (b) to give you a refund of your purchase price or lease payments
(less interest) instead of a replacement. This is your exclusive remedy for defective products.
Exclusions
HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE
UNINTERRUPTED OR ERROR-FREE. HP IS NOT RESPONSIBLE FOR DAMAGE THAT
OCCURS AS A RESULT OF YOUR FAILURE TO FOLLOW THE INSTRUCTIONS
INTENDED FOR THE HP HARDWARE PRODUCT.
This Limited Warranty does not apply to expendable or consumable parts and does not extend to any
product from which the serial number has been removed or that has been damaged or rendered defective
(a) as a result of accident, misuse, abuse, contamination, improper or inadequate maintenance or
calibration or other external causes; (b) by operation outside the usage parameters stated in the user
documentation that shipped with the product; (c) by software, interfacing, parts or supplies not supplied
by HP; (d) improper site preparation or maintenance; (e) virus infection; (f) loss or damage in transit; or
(g) by modification or service by anyone other than (i) HP, (ii) an HP authorized service provider, or (iii)
your own installation of end-user replaceable HP or HP approved parts if available for your product in the
servicing country or region.
YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD
DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES,
ALTERATION, OR LOSS OF THE DATA. BEFORE RETURNING ANY UNIT FOR SERVICE, BE
SURE TO BACK UP DATA AND REMOVE ANY CONFIDENTIAL, PROPRIETARY, OR
PERSONAL INFORMATION. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY
PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. HP IS NOT RESPONSIBLE FOR THE
RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN
SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS MANUFACTURED.
HP is not responsible for any interoperability or compatibility issues that may arise when (1) products,
software, or options not supported by HP are used; (2) configurations not supported by HP are used; or
(3) parts intended for one system are installed in another system of different make or model.
Exclusive Remedy
TO THE EXTENT ALLOWED BY APPLICABLE LOCAL LAW, THESE TERMS AND
CONDITIONS CONSTITUTE THE COMPLETE AND EXCLUSIVE WARRANTY