HP Z3100ps HP Designjet Z3100ps GP Photo Printer Series - Quick Reference Guid - Page 58
Telephone numbers - review
UPC - 808736859547
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11 HP Customer Care Contact HP Support HP Support is available to you by telephone. What to do before you call: ● Review the troubleshooting suggestions in this guide. ● Review the relevant driver documentation. ● If you have installed third-party software drivers and RIPs, see their documentation. ● If you call one of the Hewlett-Packard offices, please have the following information available to help us answer your questions more quickly: ● The printer you are using (the product number and the serial number, found on the label at the back of the printer) ● If there is an error code on the front panel, note it down; see Front-panel error messages on page 49 ● The printer's Service ID: at the front panel, select the Information menu icon , then View printer information ● The computer you are using ● Any special equipment or software you are using (for example, spoolers, networks, switch-boxes, modems, or special software drivers) ● The cable you are using (by part number) and where you purchased it ● The type of interface used on your printer (USB or network) ● The software name and version you are currently using ● If possible, print out the following reports; you may be asked to fax them to the support center helping you: Configuration, Usage Report, and "all pages above" from Service Information (see Using your printer on DVD) Telephone numbers An up-to-date list of HP Support telephone numbers is available on the Web: please visit http://welcome.hp.com/country/us/en/wwcontact_us.html. If you have no access to the Web, try one of the numbers below. ● Algeria: 213 17 63 80 ● Argentina: 0 800 777 HP INVENT, local 5411 4778 8380 ● Australia: 13 10 47 ● Austria: 0810 00 10 00 ● Bahrain: 800 171 ● Belgium: (0) 78 600 600 ● Bolivia: 0 800 1110, local 54 11 4708 1600 HP Customer Care ENWW Contact HP Support 53