HP ZHAN A 14 User Guide - Page 7

Identifying low battery levels

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36

Resolving a low battery level

...................................................................................................................................................................................

37

Resolving a low battery level when external power is available

.........................................................................................

37

Resolving a low battery level when no power source is available

....................................................................................

37

Resolving a low battery level when the computer cannot exit Hibernation

..............................................................

37

Factory-sealed battery

................................................................................................................................................................................................

37

Running on external power

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37

8

Maintaining your computer

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39

Improving performance

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39

Using Disk Defragmenter

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39

Using Disk Cleanup

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39

Using myHP system control

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39

Using HP 3D DriveGuard (select products only)

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40

Identifying HP 3D DriveGuard status

....................................................................................................................................................

40

Updating programs and drivers

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40

Updating both programs and drivers

...............................................................................................................................................................

40

Updating programs only

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40

Updating drivers only

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41

Cleaning your computer

........................................................................................................................................................................................................

41

Enabling HP Easy Clean (select products only)

.........................................................................................................................................

41

Removing dirt and debris from your computer

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41

Cleaning your computer with a disinfectant

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42

Caring for wood veneer (select products only)

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43

Traveling with or shipping your computer

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43

9

Securing your computer and information

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45

Using passwords

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45

Setting Windows passwords

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45

Setting Setup Utility (BIOS) passwords

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46

Using Windows Hello (select products only)

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47

Using internet security software

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47

Using antivirus software

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47

Using firewall software

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48

Installing software updates

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48

Using HP TechPulse (select products only)

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48

Securing your wireless network

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48

Backing up your software applications and information

.............................................................................................................................

49

Using an optional security cable (select products only)

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49

10

Using Setup Utility (BIOS)

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50

Starting Setup Utility (BIOS)

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50

Updating Setup Utility (BIOS)

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50

Determining the BIOS version

...............................................................................................................................................................................

50

Preparing for a BIOS update

...................................................................................................................................................................................

51

vii

Section	Page
1. About this guide	10
2. Getting started	11
Best practices	11
More HP resources	11
3. Getting to know your computer	13
Locating hardware	13
Locating software	13
Right side	13
Left side	15
Display	15
Low blue light mode (select products only)	15
Wake-on-voice (select products only)	16
Keyboard area	17
Touchpad settings and components	17
Touchpad settings	17
Adjusting touchpad settings	17
Turning on the touchpad	17
Touchpad components	18
Lights	18
Button	19
Special keys	20
Action keys	21
Bottom	23
Labels	23
4. Connecting to a network	26
Connecting to a wireless network	26
Using the wireless controls	26
Airplane mode key	26
Operating system controls	26
Connecting to a WLAN	26
Using HP Mobile Broadband (select products only)	27
Locating mobile operator settings	27
Connecting with HP Mobile Broadband	28
Using eSIM (select products only)	28
Using GPS (select products only)	28
Using Bluetooth wireless devices (select products only)	28
Connecting Bluetooth devices	29
Connecting to a wired network—LAN (select products only)	29
5. Enjoying entertainment features	31
Using the camera	31
Using audio	31
Connecting speakers	31
Connecting headphones	31
Connecting headsets	32
Using sound settings	32
Sound settings	32
Audio settings	32
Using video	33
Connecting a DisplayPort device using a USB Type-C cable (select products only)	33
Connecting a Thunderbolt device using a USB Type-C cable (select products only)	34
Connecting video devices using an HDMI cable (select products only)	35
Connecting a high-definition TV or monitor using HDMI	35
Setting up HDMI audio	36
Turn on HDMI audio	36
Return audio to computer speakers	36
Using IMAX Enhance Mode (select products only)	37
Using data transfer	37
Connecting devices to a USB Type-C port (select products only)	37
6. Navigating the screen	38
Using touchpad and touch screen gestures	38
Tap	38
Two-finger pinch zoom	38
Two-finger slide (touchpad and precision touchpad)	39
Two-finger tap (touchpad and precision touchpad)	39
Three-finger tap (touchpad and precision touchpad)	39
Four-finger tap (touchpad and precision touchpad)	40
Three-finger swipe (touchpad and precision touchpad)	40
Four-finger swipe (precision touchpad)	40
One-finger slide (touch screen)	41
Using an optional keyboard or mouse	41
Using an on-screen keyboard (select products only)	41
7. Managing power	42
Using Sleep and Hibernation	42
Initiating and exiting Sleep	42
Initiating and exiting Hibernation (select products only)	43
Shutting down (turning off) the computer	43
Using the Power icon	44
Running on battery power	44
Using HP Fast Charge (select products only)	44
Displaying battery charge	45
Finding battery information in HP Support Assistant (select products only)	45
Conserving battery power	45
Identifying low battery levels	45
Resolving a low battery level	46
Resolving a low battery level when external power is available	46
Resolving a low battery level when no power source is available	46
Resolving a low battery level when the computer cannot exit Hibernation	46
Factory-sealed battery	46
Running on external power	46
8. Maintaining your computer	48
Improving performance	48
Using Disk Defragmenter	48
Using Disk Cleanup	48
Using myHP system control	48
Using HP 3D DriveGuard (select products only)	49
Identifying HP 3D DriveGuard status	49
Updating programs and drivers	49
Updating both programs and drivers	49
Updating programs only	49
Updating drivers only	50
Cleaning your computer	50
Enabling HP Easy Clean (select products only)	50
Removing dirt and debris from your computer	50
Cleaning your computer with a disinfectant	51
Caring for wood veneer (select products only)	52
Traveling with or shipping your computer	52
9. Securing your computer and information	54
Using passwords	54
Setting Windows passwords	54
Setting Setup Utility (BIOS) passwords	55
Using Windows Hello (select products only)	56
Using internet security software	56
Using antivirus software	56
Using firewall software	57
Installing software updates	57
Using HP TechPulse (select products only)	57
Securing your wireless network	57
Backing up your software applications and information	58
Using an optional security cable (select products only)	58
10. Using Setup Utility (BIOS)	59
Starting Setup Utility (BIOS)	59
Updating Setup Utility (BIOS)	59
Determining the BIOS version	59
Preparing for a BIOS update	60
Downloading a BIOS update	60
Installing a BIOS update	60
11. Using HP PC Hardware Diagnostics	62
Using HP PC Hardware Diagnostics Windows (select products only)	62
Using an HP PC Hardware Diagnostics Windows hardware failure ID code	62
Accessing HP PC Hardware Diagnostics Windows	62
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant	62
Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only)	63
Downloading HP PC Hardware Diagnostics Windows	63
Downloading the latest HP PC Hardware Diagnostics Windows version from HP	63
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store	63
Downloading HP Hardware Diagnostics Windows by product name or number (select products only)	63
Installing HP PC Hardware Diagnostics Windows	64
Using HP PC Hardware Diagnostics UEFI	64
Using an HP PC Hardware Diagnostics UEFI hardware failure ID code	64
Starting HP PC Hardware Diagnostics UEFI	64
Starting HP PC Hardware Diagnostics UEFI through HP Hotkey Support software (select products only)	65
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive	65
Downloading the latest HP PC Hardware Diagnostics UEFI version	66
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)	66
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)	66
Downloading Remote HP PC Hardware Diagnostics UEFI	66
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version	66
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number	66
Customizing Remote HP PC Hardware Diagnostics UEFI settings	67
12. Backing up, restoring, and recovering	68
Backing up information and creating recovery media	68
Using Windows tools for backing up	68
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)	68
Restoring and recovering your system	68
Creating a system restore	69
Restoring and recovery methods	69
Recovering using HP Recovery media	69
Changing the computer boot order	70
Using HP Sure Recover (select products only)	70
13. Electrostatic discharge	71
14. Specifications	72
Input power	72
Operating environment	73
15. Accessibility	75
HP and accessibility	75
Finding the technology tools you need	75
The HP commitment	75
International Association of Accessibility Professionals (IAAP)	76
Finding the best assistive technology	76
Assessing your needs	76
Accessibility for HP products	76
Standards and legislation	77
Standards	77
Mandate 376 – EN 301 549	77
Web Content Accessibility Guidelines (WCAG)	77
Legislation and regulations	78
Useful accessibility resources and links	78
Organizations	78
Educational institutions	78
Other disability resources	79
HP links	79
Contacting support	79

HP ZHAN A 14 User Guide - Page 7

Using HP 3D DriveGuard select products only, Enabling HP Easy Clean select products only

Page 7 highlights