HP ZHAN A 14 Maintenance and Service Guide - Page 5

Caring for wood veneer (select products only) ...26 Packaging and transporting guidelines...26 Accessing support information ...27 5 Removal and replacement procedures for authorized service provider parts 29 Component replacement procedures ...29 Preparation for disassembly...29 Bottom cover ...29 Battery ...30 WLAN module...32 USB/audio board ...33 Solid-state drive...35 Speakers ...37 Fans ...38 Heat sink ...38 Touchpad ...40 System board ...41 Display assembly...44 Top cover with keyboard ...50 6 Using Setup Utility (BIOS)...52 Starting Setup Utility (BIOS)...52 Updating Setup Utility (BIOS)...52 Determining the BIOS version...52 Preparing for a BIOS update ...53 Downloading a BIOS update ...53 Installing a BIOS update ...53 7 Backing up, restoring, and recovering...55 Backing up information and creating recovery media...55 Using Windows tools for backing up...55 Using the HP Cloud Recovery Download Tool to create recovery media (select products only 55 Restoring and recovering your system...55 Creating a system restore ...56 Restoring and recovery methods ...56 Recovering using HP Recovery media...56 Changing the computer boot order ...57 Using HP Sure Recover (select products only)...57 8 Using HP PC Hardware Diagnostics ...58 Using HP PC Hardware Diagnostics Windows (select products only 58 Using an HP PC Hardware Diagnostics Windows hardware failure ID code 58 Accessing HP PC Hardware Diagnostics Windows...58 Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant 58 Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only 59 Downloading HP PC Hardware Diagnostics Windows...59 Downloading the latest HP PC Hardware Diagnostics Windows version from HP 59 Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store 59 v