HP c3700 hp Visualize b2000 UNIX workstation owner's guide (a5983-90001) - Page 187

Table 6-4, Problems Using a Hard Disk Drive, Table 6-5, Problems Using the CD Drive

Page 187 highlights

Table 6-4 Table 6-5 Solving Problems Common Problems and Solutions Problems Using a Hard Disk Drive Problem The disk drive is not accessible or does not respond. Solution Make sure that all SCSI devices are set to the proper SCSI ID. Check that all SCSI devices are connected and/or cabled. Follow the instructions in "Dealing with a Boot Failure" later in this chapter. If the disk drive is external to the system unit, make sure that its power is turned ON. If problems persist, contact your system administrator or call your designated service representative. Problems Using the CD Drive Problem Solution The CD drive does not respond to commands (for example, mount or swinstall). Re-enter the commands and make sure you have typed them correctly. See the section "Running System Verification Tests" later in this chapter to verify that the CD drive is functioning properly. Make sure power and data cables are connected. If problems persist, contact your system administrator or call your designated service representative. Chapter 6 187

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
  • 225
  • 226
  • 227
  • 228
  • 229

Chapter 6
187
Solving Problems
Common Problems and Solutions
Table 6-4
Problems Using a Hard Disk Drive
Problem
Solution
The disk drive is not
accessible or does not
respond.
Make sure that all SCSI devices are set to the proper
SCSI ID.
Check that all SCSI devices are connected and/or
cabled.
Follow the instructions in “Dealing with a Boot
Failure” later in this chapter.
If the disk drive is external to the system unit, make
sure that its power is turned ON.
If problems persist, contact your system administrator or call your designated
service representative.
Table 6-5
Problems Using the CD Drive
Problem
Solution
The CD drive does not
respond to commands (for
example, mount or
swinstall
).
Re-enter the commands and make sure you have
typed them correctly.
See the section “Running System Verification Tests”
later in this chapter to verify that the CD drive is
functioning properly.
Make sure power and data cables are connected.
If problems persist, contact your system administrator or call your designated
service representative.