HP d3500 HP d3500 Digital Camera - User Manual - Page 91

Troubleshooting

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Troubleshooting Problem Camera does not turn on Camera turns off suddenly during operation The picture is blurred Possible causes Solution • The battery has been depleted. • Recharge the battery. • The battery is not inserted correctly. • Correctly reinstall the battery. • The batteries have been depleted. • Recharge the battery. • appears when taking pictures. • Turn on OIS feature. Images and video files cannot be saved Images will not print from the connected printer • The SD memory card is full. • The memory card is locked. • Use another memory card or delete unnecessary files. • Unlock the memory card. • The camera is not connected to the • Check the connection between the camera printer correctly. and printer. • The printer is not PictBridge compatible. • The printer is out of paper or ink. • Use a PictBridge compatible printer. • Load paper into the printer or replace the ink cartridge in the printer. • The printer paper is jammed. • Remove the jammed paper. 90

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90
Troubleshooting
Problem
Possible causes
Solution
Camera does not turn on
•
The battery has been depleted.
•
The battery is not inserted
correctly.
•
Recharge the battery.
•
Correctly reinstall the battery
.
Camera turns off suddenly during
operation
•
The batteries have been depleted.
•
Recharge the battery.
The picture is blurred
•
appears when taking pictures.
•
Turn on OIS feature.
Images and video files cannot be
saved
•
The SD memory card is full.
•
The memory card is locked.
•
Use another memory card or delete
unnecessary files.
•
Unlock the memory card.
Images will not print from the
connected printer
•
The camera is not connected to the
printer correctly.
•
The printer is not PictBridge
compatible.
•
The printer is out of paper or ink.
•
The printer paper is jammed.
•
Check the connection between the camera
and printer.
•
Use a PictBridge compatible printer.
•
Load paper into the printer or replace the ink
cartridge in the printer.
•
Remove the jammed paper.