HP dx2000 HP Compaq Business Desktop dx2000 Series Personal Computers Service - Page 19

Service Reference Guide, dx2000 uT

359782-002

3–1

3

Desktop Management

HP Intelligent Manageability provides standards-based solutions for managing and controlling

desktops, workstations, and notebook PCs in a networked environment.

The capabilities and features of the seven key components of desktop management are:

■

Initial configuration and deployment

■

ROM flash

■

Security

Support for specific features described in this guide may vary by model or software version.

3.1

Initial Configuration and Deployment

HP computers come with a preinstalled system software image. After a brief software

“unbundling” process, the computer is ready to be used.

A customized software image may be deployed by:

■

Installing additional software applications after unbundling the preinstalled software image.

■

Using software deployment tools, such as Altiris Deployment Solutions, to replace the

preinstalled software with a customized software image.

■

Using a disk cloning process to copy the contents from one hard drive to another.

The best deployment method depends on your information technology environment and

processes. The PC Deployment section of the Solutions and Services Web site

http://

h18000.www1.hp.com/solutions/pcsolutions

provides information to help you select the best

deployment method.

The

Restore Plus!

CD, ROM-based setup, and ACPI hardware provide further assistance with

recovery of system software, configuration management and troubleshooting, and power

management.

3.2 ROM Flash

The computer comes with a reprogrammable flash ROM (read only memory). By establishing a

setup password in Computer Setup (F10) Utility, you can protect the ROM from being

unintentionally updated or overwritten. This is important to ensure the operating integrity of the

computer. Should you need or want to upgrade your ROM, you may:

■

Order an upgraded

ROMPaq

™ diskette from HP.

■

Download the latest ROMPaq images from

http://www.hp.com/support

.

Section	Page
Contents	5
Installing the Operating System	9
1.1 Microsoft Windows XP	9
1.1.1 Installing or Upgrading Device Drivers	9
1.2 Converting to NTFS	10
1.2.1 Windows XP Home and XP Professional	10
1.3 HP Software	10
Setup Utilities and Diagnostics Features	11
2.1 Power-On Self-Test (POST)	11
2.2 Computer Setup Utilities	12
2.2.1 Using Computer Setup (F10) Utilities	12
2.2.2 Computer Setup Menu	14
2.3 Protecting the Software	18
2.4 Restoring the Software	18
Desktop Management	19
3.1 Initial Configuration and Deployment	19
3.2 ROM Flash	19
3.2.1 FailSafe Boot Block ROM	20
3.2.2 Dual-State Power Button	20
3.2.3 Power Management	21
3.2.4 World Wide Web Site	21
3.3 Security	22
3.3.1 Password Security	22
3.3.2 Establishing a Setup Password Using Computer Setup	22
3.3.3 Establishing a Power-On Password Using Computer Setup	22
3.3.4 Surge-Tolerant Power Supply	25
Ultra ATA Drive Guidelines and Features	27
4.1 Ultra ATA Jumpers	27
4.2 Ultra ATA Cables	27
4.2.1 Cable Layout	27
4.3 Drive Installation Guidelines	28
4.3.1 Device Classes	29
4.3.2 Attach Sequence Rules by Class Priority	29
4.3.3 Attach Sequence Worksheet	30
4.3.4 Additional Drive Application Notes	32
4.4 SMART	32
4.5 Drive Capacities	33
Identifying the Chassis, Routine Care, and Disassembly Preparation	35
5.1 Chassis Designations	35
5.1.1 Microtower (µT)	35
5.2 Electrostatic Discharge Information	36
5.2.1 Generating Static	36
5.2.2 Preventing Electrostatic Damage to Equipment	36
5.2.3 Personal Grounding Methods and Equipment	37
5.2.4 Grounding the Work Area	37
5.2.5 Recommended Materials and Equipment	37
5.3 Routine Care	38
5.3.1 General Cleaning Safety Precautions	38
5.3.2 Cleaning the Computer Case	38
5.3.3 Cleaning the Keyboard	39
5.3.4 Cleaning the Monitor	39
5.3.5 Cleaning the Mouse	39
5.4 Service Considerations	40
5.4.1 Power Supply Fan	40
5.4.2 Tools and Software Requirements	40
5.4.3 Screws	40
5.4.4 Cables and Connectors	41
5.4.5 Hard Drives	41
5.4.6 Lithium Coin Cell Battery	41
Removal and Replacement Procedures- Microtower (µT) Chassis	43
6.1 Preparation for Disassembly	43
6.2 Access Panel	44
6.3 Front Bezel	45
6.4 Front Drive Bezels	46
6.4.1 5.25\	46
6.4.2 Diskette Drive Bezel	47
6.5 Memory	48
6.5.1 Installing Memory Modules	48
6.6 Expansion Card	50
6.7 Drives	51
6.7.1 Drive Positions	51
6.7.2 Removing a 5.25\	52
6.7.3 Removing a Diskette Drive	53
6.7.4 Removing the Lower Drive Cage	54
6.7.5 Removing a 3.5\	55
6.8 Front USB Device	56
6.9 Power Switch Assembly	57
6.10 Speaker	58
6.11 System Fan	59
6.12 Processor and Heatsink	60
6.13 System Board	61
6.14 Battery	62
6.15 Power Supply	64
Connector Pin Assignments	65
Power Cord Set Requirements	69
POST Error Messages	71
Troubleshooting Without Diagnostics	75
Memory	101

HP dx2000 HP Compaq Business Desktop dx2000 Series Personal Computers Service - Page 19

Desktop Management, 3.1 Initial Configuration and Deployment, 3.2 ROM Flash - memory upgrade

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