HP dx2290 Illustrated Parts & Service Map - HP Compaq dx2290 Business PC - Page 3

POST Audible Codes, Failsafe Boot Block ROM, Password Security, Clearing CMOS, Error Conditions - bios

Page 3 highlights

POST Audible Codes Beeps* Meaning Recommended action 1S + 1L Bad memory or memory configura- Check that the memory modules have tion error been installed correctly and that proper modules are used. 2S + 1L No graphics card installed or graph- For systems with a graphics card: ics card initialization failed. 1. Reseat the graphics card. Power on the system. 2. Replace the graphics card. 3. Replace the system board. For systems with integrated graphics, replace the system board. 3S + 1L CPU configuration error or invalid 1. Upgrade the BIOS to proper version. CPU detected before graphics card initialized. 2. Change the processor. 1S CPU configuration error or invalid 1. Check cable connections. CPU detected before graphics card initialized. 2. Run the Computer Setup utility and ensure the device port is enabled. 2S No floppy diskette or CD found. 1. Check the type of drive that you are using and use the correct media type. 2. Replace the diskette or CD with a new one. 3S Flashing not ready (missing utility Upgrade the BIOS to proper version. or BIOS image file, etc.) 4S Flashing operation has failed 1. Verify the correct ROM. (checksum error, corrupted image, etc.) 2. Flash the ROM if needed. 3. If an expansion board was recently added, remove it to see if the problem remains. 4. Clear CMOS. 5. If the message disappears, there may be a problem with the expansion card. Replace the system board. 5S BIOS recovery was successful No action required. *S = Short L = Long All beep sequences are followed by a 3 second pause Failsafe Boot Block ROM The computer comes with a reprogrammable flash system ROM (read only memory). To upgrade the ROM, download the latest ROM BIOS image from the HP Web site (www.hp.com) and follow the online instructions. The system ROM includes a Failsafe Boot Block that is protected during the flash process and allows the computer to be restarted in the unlikely event of an unsuccessful ROM flash. If the system detects an invalid system ROM during the boot sequence, the Failsafe Boot Block attempts to locate a valid BIOS image on removable media. To recover from the Boot Block recovery mode complete the following steps: Boot Block Recovery 1. Remove any bootable media from the computer and turn off power. 2. Insert a flash drive or CD containing the ROM BIOS. 3. Turn on power to the system. 4. The system will automatically flash the ROM. After a successful flash, the system will either automatically restart of prompt the user to unplug the unit, wait 5 seconds, reattach the power cord, then press the power button. Password Security General Information • A supervisor password must be set before a user password. • If both the supervisor and user passwords are activated and the correct supervisor password is entered, all read/write options can be modified. • If both the supervisor and user passwords are activated and the correct user password is entered, all options that cannot be modified must be displayed as read-only. To clear a password using system board jumpers 1. Shut down the computer and disconnect the power cord from it power source. 2. Move the CLR_PSWD jumper from pins 1 and 2 and place it on pins 2 and 3. 3. Reconnect the power cord to the power source and start the computer. 4. Shut down the computer a second time and disconnect the power cord from it power source. 5. Move the CLR_PSWD jumper from pins 2 and 3 and place it on pins 1 and 2. 6. Reconnect the power cord to the power source and start the computer. Clearing CMOS To clear CMOS using F10 Computer Setup Enter F10 Computer Setup and press F5. This will reset all BIOS setup options to their default values. This will not update system date, system time, supervisor password, or user password. To clear CMOS using system board jumpers 1. Shut down the computer and disconnect the power cord from it power source. 2. Move the CLR_CMOS jumper from pins 1 and 2 and place it on pins 2 and 3. 3. Wait 30 seconds before returning the jumper to its normal position. 4. Reconnect the power cord to the power source and restart the computer. Error Conditions and Messages Feature Purpose How It Is Established Floppy drive controller Prevents the transfer of data to or from the Setup Utilities floppy drive. Device Boot Disabling Prevents booting from and or all of these devices: Internal or external USB, Internal ODD, or Internal FDD Setup Utilities Security Option Prevents use of computer until password is Setup Utilities entered. Can apply to both initial startup and restart. BIOS Write Protect Restricts ability to change ROM BIOS with- Setup Utilities. out approval. USB Controller Allows you to disable or enable all USB devices. Setup Utilities dx2290 Illustrated Parts & Service Map, MT Chassis 448511-002 page 3

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dx2290 Illustrated Parts & Service Map, MT Chassis
448511-002
page 3
POST Audible Codes
Failsafe Boot Block ROM
The computer comes with a reprogrammable flash system ROM (read only memory). To
upgrade the ROM, download the latest ROM BIOS image from the HP Web site (www.hp.com)
and follow the online instructions.
The system ROM includes a Failsafe Boot Block that is protected during the flash process and
allows the computer to be restarted in the unlikely event of an unsuccessful ROM flash.
If the system detects an invalid system ROM during the boot sequence, the Failsafe Boot Block
attempts to locate a valid BIOS image on removable media.
To recover from the Boot Block recovery mode complete the following steps:
Boot Block Recovery
1. Remove any bootable media from the computer and turn off power.
2. Insert a flash drive or CD containing the ROM BIOS.
3. Turn on power to the system.
4. The system will automatically flash the ROM. After a successful flash, the system will either
automatically restart of prompt the user to unplug the unit, wait 5 seconds, reattach the power
cord, then press the power button.
Password Security
General Information
A supervisor password must be set before a user password.
If both the supervisor and user passwords are activated and the correct supervisor password
is entered, all read/write options can be modified.
If both the supervisor and user passwords are activated and the correct user password is
entered, all options that cannot be modified must be displayed as read-only.
To clear a password using system board jumpers
1. Shut down the computer and disconnect the power cord from it power source.
2. Move the CLR_PSWD jumper from pins 1 and 2 and place it on pins 2 and 3.
3. Reconnect the power cord to the power source and start the computer.
4. Shut down the computer a second time and disconnect the power cord from it power source.
5. Move the CLR_PSWD jumper from pins 2 and 3 and place it on pins 1 and 2.
6. Reconnect the power cord to the power source and start the computer.
Clearing CMOS
To clear CMOS using F10 Computer Setup
Enter F10 Computer Setup and press
F5
. This will reset all BIOS setup options to their default
values.
This will not update system date, system time, supervisor password, or user password.
To clear CMOS using system board jumpers
1. Shut down the computer and disconnect the power cord from it power source.
2. Move the CLR_CMOS jumper from pins 1 and 2 and place it on pins 2 and 3.
3. Wait 30 seconds before returning the jumper to its normal position.
4. Reconnect the power cord to the power source and restart the computer.
Error Conditions and Messages
Beeps*
Meaning
Recommended action
1S + 1L
Bad memory or memory configura-
tion error
Check that the memory modules have
been installed correctly and that proper
modules are used.
2S + 1L
No graphics card installed or graph-
ics card initialization failed.
For systems with a graphics card:
1. Reseat the graphics card. Power on the
system.
2. Replace the graphics card.
3. Replace the system board.
For systems with integrated graphics,
replace the system board.
3S + 1L
CPU configuration error or invalid
CPU detected before graphics card
initialized.
1. Upgrade the BIOS to proper version.
2. Change the processor.
1S
CPU configuration error or invalid
CPU detected before graphics card
initialized.
1. Check cable connections.
2. Run the Computer Setup utility and
ensure the device port is enabled.
2S
No floppy diskette or CD found.
1. Check the type of drive that you are
using and use the correct media type.
2. Replace the diskette or CD with a new
one.
3S
Flashing not ready (missing utility
or BIOS image file, etc.)
Upgrade the BIOS to proper version.
4S
Flashing operation has failed
(checksum error, corrupted image,
etc.)
1. Verify the correct ROM.
2. Flash the ROM if needed.
3. If an expansion board was recently
added, remove it to see if the problem
remains.
4. Clear CMOS.
5. If the message disappears, there may be
a problem with the expansion card.
Replace the system board.
5S
BIOS recovery was successful
No action required.
*S = Short
L = Long
All beep sequences are followed by a 3 second pause
Feature
Purpose
How It Is
Established
Floppy drive controller
Prevents the transfer of data to or from the
floppy drive.
Setup Utilities
Device Boot Disabling
Prevents booting from and or all of these
devices: Internal or external USB, Internal
ODD, or Internal FDD
Setup Utilities
Security Option
Prevents use of computer until password is
entered. Can apply to both initial startup and
restart.
Setup Utilities
BIOS Write Protect
Restricts ability to change ROM BIOS with-
out approval.
Setup Utilities.
USB Controller
Allows you to disable or enable all USB
devices.
Setup Utilities