HP dx2818 Troubleshooting Guide - Page 5
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Table of contents 1 Computer Diagnostic Features HP Insight Diagnostics ...1 Accessing HP Insight Diagnostics 1 Survey Tab ...2 Diagnose Tab ...2 Test Tab ...3 Status Tab ...4 Log Tab ...5 Help Tab ...5 Saving and Printing Information in HP Insight Diagnostics 5 Downloading the Latest Version of HP Insight Diagnostics 6 Protecting the Software ...6 HP Backup and Recovery Manager ...7 2 Troubleshooting Safety and Comfort ...8 Before You Call for Technical Support 8 Helpful Hints ...9 Solving General Problems ...11 Solving Hardware Installation Problems 14 Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 15 Contacting Customer Support ...16 ENWW v
Table of contents
1
Computer Diagnostic Features
HP Insight Diagnostics
.........................................................................................................................
1
Accessing HP Insight Diagnostics
.......................................................................................
1
Survey Tab
..........................................................................................................................
2
Diagnose Tab
......................................................................................................................
2
Test Tab
...............................................................................................................................
3
Status Tab
...........................................................................................................................
4
Log Tab
................................................................................................................................
5
Help Tab
..............................................................................................................................
5
Saving and Printing Information in HP Insight Diagnostics
..................................................
5
Downloading the Latest Version of HP Insight Diagnostics
.................................................
6
Protecting the Software
........................................................................................................................
6
HP Backup and Recovery Manager
.....................................................................................................
7
2
Troubleshooting
Safety and Comfort
..............................................................................................................................
8
Before You Call for Technical Support
.................................................................................................
8
Helpful Hints
.........................................................................................................................................
9
Solving General Problems
..................................................................................................................
11
Solving Hardware Installation Problems
.............................................................................................
14
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes
................................................
15
Contacting Customer Support
............................................................................................................
16
ENWW
v