HP nx6315 HP Compaq nx6315 and nx6325 Notebook PC - Getting Started - Enhanced - Page 29

Help and Support, Customer Care, Start > Help, and Support

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Troubleshooting ■ Be sure that the wireless router (access point) is properly connected to its power adapter and the cable modem, and the lights are on. ■ Disconnect and then reconnect all cables, and turn the power off and then back on. ✎ For information on setting up a home wireless network connection, visit http://www.hp.com/go/techcenter/wireless (English only). Help and Support If the preceding questions and solutions did not address your problem, access Help and Support by selecting Start > Help and Support. In addition to providing information about your operating system, Help and Support provides ■ Information about the computer, such as model and serial number, installed software, hardware components, and specifications. ■ Answers to questions about using the computer. ■ Product information to help you learn to use the computer and operating system features. ■ Updates for the operating system, device drivers, and software provided on the computer. ■ Checkups for computer functionality. ■ Automated and interactive troubleshooting, repair solutions, and system recovery procedures. ■ Links to community forums of IT experts. Customer Care If you are unable to find the help you need by using Help and Support, you may need to contact Customer Care. Getting Started 3-7

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Troubleshooting
■
Be sure that the wireless router (access point) is properly
connected to its power adapter and the cable modem, and the
lights are on.
■
Disconnect and then reconnect all cables, and turn the power
off and then back on.
✎
For information on setting up a home wireless network connection,
visit
(English only).
Help and Support
If the preceding questions and solutions did not address your
problem, access Help and Support by selecting
Start > Help
and Support
. In addition to providing information about your
operating system, Help and Support provides
■
Information about the computer, such as model and serial
number, installed software, hardware components, and
specifications.
■
Answers to questions about using the computer.
■
Product information to help you learn to use the computer
and operating system features.
■
Updates for the operating system, device drivers, and
software provided on the computer.
■
Checkups for computer functionality.
■
Automated and interactive troubleshooting, repair solutions,
and system recovery procedures.
■
Links to community forums of IT experts.
Customer Care
If you are unable to find the help you need by using Help and
Support, you may need to contact Customer Care.
Getting Started
3–7