HP rp8400 Generic Site Preparation Guide, Fourth Edition - Page 35
Support and other resources, Contacting HP, Before you contact HP, HP contact information - serial number
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2 Support and other resources Contacting HP Before you contact HP Be sure to have the following information available before you call contact HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error message • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision level HP contact information For the name of the nearest HP authorized reseller: • In the United States, see the HP US service locator webpage (http://welcome.hp.com/country/ us/en/wwcontact.html.) • In other locations, see the Contact HP worldwide (in English) webpage: http://welcome.hp.com/country/us/en/wwcontact.html. For HP technical support: • In the United States, for contact options see the Contact HP United States webpage: (http:// welcome.hp.com/country/us/en/contact_us.html) To contact HP by phone: - Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored. - If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more information about Care Packs, refer to the HP website: (http://www.hp.com/hps). • In other locations, see the Contact HP worldwide (in English) webpage (http:// welcome.hp.com/country/us/en/wwcontact.html) Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, send a message to [email protected]. Include the document title and manufacturing part number. All submissions become the property of HP Business Support Center The following website provides support information for many HP business products: www.hp.com/go/bizsupport Contacting HP 35