HP s3750f Warranty - Page 6

Software Technical Support Software technical support for your HP software, HP preinstalled third-party software, and third-party software purchased from HP is available from HP via multiple contact methods, including electronic media and telephone, for one year from date of purchase. See "Contacting HP" for online resources and telephone support. Any exceptions to this will be specified in your End-User License Agreement (EULA). Software technical support includes assistance with: • Installation, reinstallation questions and software update information. • Set up and configuring software. • Troubleshooting to determine system or software usage problems. • Basic steps of using non-HP software; advanced feature support for HP software. Software technical support does NOT include assistance with: • Non-HP software that doesn't ship with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature usage on non-HP software. Contacting HP If your product fails during the Limited Warranty Period and the suggestions in the product documentation do not solve the problem, you can receive support by doing the following: Locate your nearest HP Support location via the Web at: http://www.hp.com/support Contact your authorized HP dealer or authorized service provider, and be sure to have the following information available before you call: • Product serial number, model name, and model number • Applicable error messages • Add-on options • Operating system • Third-party hardware or software • Detailed questions How to Check Warranty and Support Entitlement Please check http://www.hp.com/support for warranty, service and support and product information updates. END-USER LICENSE AGREEMENT PLEASE READ CAREFULLY BEFORE USING THIS EQUIPMENT: This End-User license Agreement ("EULA") is a legal agreement between (a) you (either an individual or a single entity) and (b) Hewlett-Packard Company ("HP") that governs your use of any Software Product, installed on or made available by HP for use with your HP product ("HP Product"), that is not otherwise subject to a separate license agreement between you and HP or its suppliers. Other software may contain a EULA in its online documentation. The term "Software Product" means computer software and may include associated media, printed materials and "online" or electronic documentation. An amendment or addendum to this EULA may accompany the HP Product. RIGHTS IN THE SOFTWARE PRODUCT ARE OFFERED ONLY ON THE CONDITION THAT YOU AGREE TO ALL TERMS AND CONDITIONS OF THIS EULA. BY INSTALLING, COPYING, DOWNLOADING, OR OTHERWISE USING THE SOFTWARE PRODUCT, YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA. IF YOU DO NOT ACCEPT THESE LICENSE TERMS, YOUR SOLE REMEDY IS TO RETURN THE ENTIRE UNUSED PRODUCT (HARDWARE AND SOFTWARE) WITHIN 14 DAYS FOR A REFUND SUBJECT TO THE REFUND POLICY OF YOUR PLACE OF PURCHASE. 1. GRANT OF LICENSE. HP grants you the following rights provided you comply with all terms and conditions of this EULA: a. Use. You may use the Software Product on a single computer ("Your Computer"). If the Software Product is provided to you via the internet and was originally licensed for use on more than one computer, you may install and use the Software Product only on those computers. You may not separate component parts of the Software Product for use on more than one computer. You do not have the right to distribute the Software Product. You may load the Software Product into Your Computer's temporary memory (RAM) for purposes of using the Software Product. 6