HP s5120y Limited Warranty and Support Guide - Refurbished - Page 19

Intuit - Quicken Basic 1-900-555-4688 http://www.intuit.com MSN 1-800-386-5550 http://support.msn.com NetZero 1-800-638-9376 (1-800-NETZERO) http://netzero.net Symantec - Norton Internet Security http://www.symantec.com/techsupp HP Total Care HP Total Care provides fast, friendly, and effective expert advice for all your HP products. If you have a question or if a problem arises, we offer extensive service and support options available 24/7 to better handle your needs. Go to your computer's Help and Support Center for fast resolutions. For more information about service and support options, both in- and out-of-warranty, visit: http://www.hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada) When Should I Contact HP Total Care Support and Services? • The Help and Support Center or other support tools on your product did not identify or help solve your problem. • You either do not have Internet access or cannot connect to the Internet to use the HP Customer Care Web support site or to chat with qualified online support specialists. • There is obvious damage or a mechanical breakdown with your product, and it does not work. HP-trained technicians are available 24/7 in English, Spanish (U.S. only), and French (Canada only) via telephone to provide expert assistance. HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) NOTE: Support options, availability and hours vary by product, country/region, and language and are subject to change. U.S. and Canada This warranty supersedes any warranty terms, which may be found in any printed or online documentation contained in the HP packaging or on your system. HP Total Care Out-of-Warranty Support Options Even after your warranty has ended, HP can still provide you with service and support options. • Visa and MasterCard holders in the United States or callers from Canada, call: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) • 1 time technical support, $49.99* USD (Can $39.99*) per call • 1 year unlimited technical support $99* USD (Can $69.99*) *Prices are subject to change without notice and may vary based on your product. Fees are charged to your Visa or MasterCard. Recycle - HP Planet Partners HP is sensitive to the environment and has a program, Planet Partners, to make it simple for us to reclaim your old product for recycling. HP will help you recycle your old equipment even if it is not an HP product; we take back all makes and models. Visit our Web site to find out how easy it is to recycle: http://www.hp.com/recycle The information contained herein is subject to change without notice. Copyright © 2004-2009 Hewlett-Packard Development Company, L.P. 19