HP s5120y Warranty - Page 22

Support Information - pc

Page 22 highlights

Support Information Don't Forget to Register! Go to: http://www.hp.com/apac/register Where to Get Help Follow These Steps When You Need Help 1 Check the setup poster and product documentation for help with setting up and using your computer. 2 Use the Help and Support Center for help with hardware and software questions. Click Start, and then click Help and Support. The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with qualified support specialists. • Support phone numbers. 3 If you think you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on your computer. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 For help online, go to the HP Customer Care Center Web site at: http://www.hp.com/support 5 If you have not solved the problem, first, call your computer retailer, or second, call the HP Customer Care Center at: Australia: HP: 1300 721 147 Compaq: 1300 888 423 Hours: Mon.-Fri. 10 a.m.-9 p.m., Sat.-Sun. 10 a.m.-4 p.m. (local time) Hong Kong SAR: 2802 4098 Macau SAR: 0800-366 Hours: Mon.-Fri. 9 a.m.-6 p.m., Sat. 9 a.m.-1 p.m. India: 1-800-114772 (Toll Free) 0124 2346992 (Toll) 9350623861 (SMS Only) Hours: Mon.-Sat. 9 a.m.-9 p.m. Hours are subject to change without notice. Indonesia: (21) 350-3408 Hours: Mon.-Fri. 8 a.m.-5 p.m. Malaysia: 1800 88 8588 Hours: Mon.-Fri. 8:30 a.m.-9:30 p.m., Sat. 8:30 a.m.-12:30 p.m. New Zealand: HP: 0 800 441 147 Compaq: 0 800 113 694 Hours: Mon.-Fri. 10 a.m.-9 p.m., Sat.-Sun. 10 a.m.-4 p.m. (local time) Pakistan: Call your retailer. 22

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28

22
Support Information
Don’t Forget to Register!
Go to:
Where to Get Help
Follow These Steps When You Need Help
1
Check the setup poster and product documentation for help with setting up and using your
computer.
2
Use the Help and Support Center for help with hardware and software questions. Click
Start
,
and then click
Help and Support
. The Help and Support Center provides useful troubleshooting
information and includes the following:
E-mail support.
HP Real Time Chat with qualified support specialists.
Support phone numbers.
3
If you think you have a hardware issue, before calling the Customer Care Center, run the
hardware diagnostic tools that are preinstalled on your computer. Click
Start
,
All Programs
,
PC Help & Tools
, and then click
Hardware Diagnostic Tools
.
4
For help online, go to the HP Customer Care Center Web site at:
5
If you have not solved the problem, first, call your computer retailer, or second, call the HP
Customer Care Center at:
Australia:
HP:
1300 721 147
Compaq:
1300 888 423
Hours: Mon.–Fri. 10 a.m.–9 p.m., Sat.–Sun. 10 a.m.–4 p.m. (local time)
Hong Kong SAR:
2802 4098
Macau SAR:
0800-366
Hours: Mon.–Fri. 9 a.m.–6 p.m., Sat. 9 a.m.–1 p.m.
India:
1-800-114772
(Toll Free)
0124 2346992
(Toll)
9350623861
(SMS Only)
Hours: Mon.–Sat. 9 a.m.–9 p.m.
Hours are subject to change without notice.
Indonesia:
(21) 350-3408
Hours: Mon.–Fri. 8 a.m.–5 p.m.
Malaysia:
1800 88 8588
Hours: Mon.–Fri. 8:30 a.m.–9:30 p.m., Sat. 8:30 a.m.–12:30 p.m.
New Zealand:
HP:
0 800 441 147
Compaq:
0 800 113 694
Hours: Mon.–Fri. 10 a.m.–9 p.m., Sat.–Sun. 10 a.m.–4 p.m. (local time)
Pakistan:
Call your retailer.