HP s5120y Warranty - Page 25

Support Information, Don't Forget to Register, Where to Get Help - drivers

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Support Information Don't Forget to Register! Go to: http://register.hp.com Where to Get Help Follow These Steps When You Need Help 1 Check the setup poster and product documentation for help with setting up and using your computer. 2 Use the Help and Support Center for help with hardware and software questions. Click Start, and then click Help and Support. The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with qualified support specialists. • Support phone numbers. 3 If you think you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on your computer. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more. 5 If you have not solved the problem, call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in English, Spanish (U.S. only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you call, please have your product model number, serial number, and date of purchase available. Telephone support is free during your limited warranty period. 23

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23
Support Information
Don’t Forget to Register!
Go to:
Where to Get Help
Follow These Steps When You Need Help
1
Check the setup poster and product documentation for help with setting up and using your
computer.
2
Use the Help and Support Center for help with hardware and software questions. Click
Start
,
and then click
Help and Support
. The Help and Support Center provides useful troubleshooting
information and includes the following:
•
E-mail support.
•
HP Real Time Chat with qualified support specialists.
•
Support phone numbers.
3
If you think you have a hardware issue, before calling the Customer Care Center, run the
hardware diagnostic tools that are preinstalled on your computer. Click
Start
,
All Programs
,
PC Help & Tools
, and then click
Hardware Diagnostic Tools
.
4
HP Technical Support Web site. Go to:
for product
information, driver updates, troubleshooting, and much more.
5
If you have not solved the problem, call HP Customer Care, toll-free, by phone, 24 hours a day,
seven days a week in English, Spanish (U.S. only), and French (Canada only) at:
HP:
1-800-474-6836
(800-HP-invent)
Compaq:
1-800-652-6672
(800-OK-Compaq)
When you call, please have your product model number, serial number, and date of purchase
available. Telephone support is free during your limited warranty period.