HP s5120y Warranty - Page 20

Support Information

Page 20 highlights

Lightning Protection For added protection of any product during a lightning storm, or when it is left unattended and unused for long periods of time, unplug the product from the wall outlet and disconnect the antenna or cable system. This will prevent damage to the product from lightning and power line surges. Power Lines An outside antenna system should not be located in the vicinity of overhead power lines or other electric light or power circuits, or where it can fall into such power lines or circuits. WARNING: When installing an outside antenna system, extreme care should be taken to keep from touching such power lines or circuits as contact with them could be fatal. Support Information Don't Forget to Register! Go to: http://www.hp.com/apac/register Where to Get Help Follow These Steps When You Need Help 1 Check the setup poster and product documentation for help with setting up and using your computer. 2 Use the Help and Support Center for help with hardware and software questions. Click Start, and then click Help and Support. The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with qualified support specialists. • Support phone numbers. 3 If you think you have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on your computer. Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 For help online, go to the HP Customer Care Center Web site at: http://www.hp.com/support 20

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20
Lightning Protection
For added protection of any product during a lightning storm, or when it is left unattended and
unused for long periods of time, unplug the product from the wall outlet and disconnect the antenna
or cable system. This will prevent damage to the product from lightning and power line surges.
Power Lines
An outside antenna system should not be located in the vicinity of overhead power lines or other
electric light or power circuits, or where it can fall into such power lines or circuits.
WARNING: When installing an outside antenna system, extreme care should
be taken to keep from touching such power lines or circuits as contact with
them could be fatal.
Support Information
Don’t Forget to Register!
Go to:
Where to Get Help
Follow These Steps When You Need Help
1
Check the setup poster and product documentation for help with setting up and using your
computer.
2
Use the Help and Support Center for help with hardware and software questions. Click
Start
,
and then click
Help and Support
. The Help and Support Center provides useful troubleshooting
information and includes the following:
E-mail support.
HP Real Time Chat with qualified support specialists.
Support phone numbers.
3
If you think you have a hardware issue, before calling the Customer Care Center, run the
hardware diagnostic tools that are preinstalled on your computer. Click
Start
,
All Programs
,
PC Help & Tools
, and then click
Hardware Diagnostic Tools
.
4
For help online, go to the HP Customer Care Center Web site at: