HP t5300 Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Editi - Page 55

Basic Troubleshooting - review

Page 55 highlights

Diagnostics and Troubleshooting Basic Troubleshooting If the Thin Client t5000 Series is experiencing operating problems or will not power on, review the following items. Power-On Troubleshooting Issue The thin client unit is experiencing operating problems. The thin client unit does not power on. Procedures Ensure that the following connectors are securely plugged into the thin client unit: • Power connector • Keyboard • Mouse • Network RJ-45 connector • Monitor 1. Verify that the power supply is good by installing it on a known working unit and testing it. If the power supply does not work on the test unit, replace the power supply. 2. If the unit does not work properly with the replaced power supply, have the unit serviced. Troubleshooting Guide www.hp.com 4-25

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Troubleshooting Guide
www.hp.com
4-25
Diagnostics and Troubleshooting
Basic Troubleshooting
If the Thin Client t5000 Series is experiencing operating problems or
will not power on, review the following items.
Power-On Troubleshooting
Issue
Procedures
The thin client unit is
experiencing operating
problems.
Ensure that the following
connectors are securely plugged
into the thin client unit:
• Power connector
• Keyboard
• Mouse
• Network RJ-45 connector
• Monitor
The thin client unit does not
power on.
1. Verify that the power supply
is good by installing it on a
known working unit and
testing it. If the power supply
does not work on the test
unit, replace the power
supply.
2. If the unit does not work
properly with the replaced
power supply, have the unit
serviced.