HP t5500 Troubleshooting Guide - HP Compaq t5000 Series Thin Client, 8th Editi - Page 3
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Contents Product Description Network Firmware 1-1 HP Compaq Thin Client t5000 Series 1-2 Serial Number Location 1-6 Connecting USB Equipment 1-6 Locating Additional Information 1-7 Spare Parts Lists t5000 Series Spare Parts List 2-1 t5720 Model Spare Parts List 2-6 HP t5000 Series Setup (F10) Utility Using HP t5000 Series Setup (F10) Utility 3-1 Diagnostics and Troubleshooting LEDs 4-1 Power-On Sequence 4-2 Power-On Diagnostic Tests 4-3 BIOS Error Messages 4-4 Beep Codes 4-4 Boot Error Messages 4-6 t5000 Troubleshooting Flow Chart 4-8 Basic Troubleshooting 4-25 Diskless (No-Flash) Unit Troubleshooting 4-29 Troubleshooting Guide www.hp.com iii
Troubleshooting Guide
www.hp.com
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Contents
Product Description
Network Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1–1
HP Compaq Thin Client t5000 Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1–2
Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1–6
Connecting USB Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1–6
Locating Additional Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1–7
Spare Parts Lists
t5000 Series Spare Parts List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2–1
t5720 Model Spare Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2–6
HP t5000 Series Setup (F10) Utility
Using HP t5000 Series Setup (F10) Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3–1
Diagnostics and Troubleshooting
LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4–1
Power-On Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4–2
Power-On Diagnostic Tests. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4–3
BIOS Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4–4
Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4–4
Boot Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4–6
t5000 Troubleshooting Flow Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4–8
Basic Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4–25
Diskless (No-Flash) Unit Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4–29