Hikvision DS-7308HUI-K4 Quick Start Guide - Page 1

DVR Quick Start Guide (QSG) DS-73xxHUI-K4, DS-73xxHQI-K4, DS-90xxHUI-K8 © 2017 Hikvision USA Inc. • All Rights Reserved • Any and all information, including, among others, wordings, pictures, and graphs are the properties of Hangzhou Hikvision Digital Technology Co., Ltd., or its subsidiaries (hereinafter referred to as "Hikvision"). This user manual (hereinafter referred to as "Manual") cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of Hikvision. Unless otherwise stipulated, Hikvision does nbot make any warranties, guarantees, or representations, express or implied, regarding the Manual. About this Manual: The Manual includes instructions for using and managing the product. Pictures, charts, images, and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version on the company Website (http://www.hikvision.com/us). Use this Manual under the guidance of professionals. Trademarks Acknowledgement: and other Hikvision trademarks and logos are the properties of Hikvision in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners. Legal Disclaimer: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE, AND FIRMWARE, IS PROVIDED "AS IS," WITH ALL FAULTS AND ERRORS, AND HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. HIKVISION SHALL NOT TAKE ANY RESPONSIBILITIES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE, OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, HIKVISION WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS VARY BY JURISDICTION. CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED FOR ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER PREVAILS. Regulatory Information FCC Information FCC Compliance: This equipment has been tested and found to comply with the limits for a digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. FCC Conditions: This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and, if applicable, the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2004/108/EC, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE Directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info. Industry Canada ICES-003 Compliance: This device meets the CAN ICES-3 (A)/NMB-3(A) standards requirements. Safety Instruction: These instructions are intended to ensure that the user uses the product correctly to avoid danger or property loss. The precautions are divided into "Warnings" and "Cautions." WARNINGS: Follow these safeguards to prevent serious injury or death; serious injury or death may occur if any of the warnings are neglected. • Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. • In the use of the product, you must be in strict compliance with the electrical safety regulations of the nation and region. Refer to technical specifications for detailed information. • Input voltage should meet both the SELV (Safety Extra Low Voltage) and the Limited Power Source with 24 VAC or 12 VDC according to the IEC60950-1 standard. Refer to technical specifications for detailed information. • Do not connect several devices to one power adapter as adapter overload may cause over-heating or a fire hazard. • Make sure that the plug is firmly connected to the power socket. When the product is mounted on wall or ceiling, the device shall be firmly fixed. • If smoke, odor, or noise rise from the device, turn off the power at once and unplug the power cable, and then contact the service center. CAUTIONS: Follow these precautions to prevent potential injury or material damage; injury or equipment damage may occur if any of the cautions are neglected. • Make sure the power supply voltage is correct before using the device. • Do not drop the device or subject it to physical shock. • If cleaning is necessary, use clean cloth with a bit of ethanol and wipe it gently. If the device will not be used for an extended period, protect it from dirt. • Do not place the device in extremely hot, cold, dusty, or damp locations, and do not expose it to high electromagnetic radiation. Do not operate product in outside of its stated environmental specs. • To avoid heat accumulation, good ventilation is required for the operating environment. • Keep the device away from liquids while in use. • While in delivery, the device shall be packed in its original packing, or packing of the same durability. • Regular part replacement: some equipment parts (e.g., electrolytic capacitor) shall be replaced regularly according to their average endurance time. The average time varies because of differences between operating environments and usage history, so regular checking is recommended for all users. Contact your dealer for more details. • Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the battery manufacturer. • If the product does not work properly, contact your dealer or the nearest service center. Never attempt to disassemble the device yourself. (We shall not assume any responsibility for problems caused by unauthorized repair or maintenance.) „ WHAT'S IN THE BOX Make sure the following items are in your box: DVR Mouse Remote AAA Cells Keys Power Cord (x 2) (DS-90xxHUI) HDD Screws SATA Cable HDD Power Cable Rack Ears HDD Rails QSG DVD (installed) (installed) (installed) (8-, 16-ch = x 2) (DS-90xxHUI) „ MENU TREE Use this menu tree to navigate the embedded menus. „ FRONT PANELS Figure 1, DS-73xxHUI-K4, DS-73xxHQI-K4 Front Panel „ FRONT PANELS (continued) „ REAR PANELS Figure 2, DS-90xxHUI-K8 Front Panel No. Name Function Description 1 POWER Green when DVR is powered up 2 READY Green, indicating that the DVR is functioning properly 3 STATUS Green when device is controlled by IR remote/ted when controlled by keyboard/purple when IR remote and keyboard is used at the same time 4 ALARM Red when a sensor alarm is detected 5 HDD Flickers red when data is being read from or written to HDD 6 Tx/Rx Flickers green when network connection is functioning properly 7 Power Switch Power on/off switch 8 USB Interface Universal Serial Bus ports for additional devices such as mouse and hard disk drive 9 DVD-R/W DVD-R/W slot 10 IR Receiver Receiver for IR remote control Navigates between fields/items in menus/uses Up/Down buttons to speed up/slow down playing DIRECTION video files in Playback mode/Left/Right button will select next and previous record file/cycles 11 through channels in Live View mode/controls movement of PTZ camera in PTZ control mode Confirms selection in any of the menu modes/checks checkbox/plays or pauses playing video files ENTER in Playback mode/advances video a single frame in single-frame Playback mode/stops and starts auto switch in Auto-switch mode SHIFT Switches between numeric/letter input (no light) and composite key functions (light red) 1/MENU Enters numeral "1"/accesses main menu interface 2/ABC/F1 Enters "2ABC"/F1 in list field selects all items/turns on/off PTZ light in PTZ Control mode, use to zoom out image/switches between main and spot video output in live view or playback mode 3/DEF/F2 Enters "3DEF"/F2 changes tab pages/zooms in on image in PTZ control mode 12 Composite Keys 4/GHI/ESC 5/JKL/EDIT Enters "4GHI"/exits and goes back to previous menu Enters "5JKL"/deletes characters before cursor/checks checkbox and selects ON/OFF switch/starts and stops record clipping in playback 6/MNO/PLAY Enters "6MNO"/accesses playback interface in Playback mode 7/PQRS/REC Enters "7PQRS"/accesses manual record interface/manually enables/disables record 8/TUV/PTZ Enters "8TUV"/accesses PTZ control interface 9/WXYZ/PREV Enters "9WXYZ"/multi-channel display in live view 0/A Enters "0"/shifts input method in text field (upper/lowercase, alpha, symbols, numeric). Moves active selection up and down in menu/cycles through channels in live view mode/jumps 30s 13 JOG SHUTTLE Control forward or backward in playback mode/controls PTZ camera movement in PTZ control mode/moves active selection up and down in a menu 14 (Keyed Lock) ESC/+ Returns to previous menu/press to arm and disarm device in live view mode REC/Shot Enters Manual Record settings menu/presses followed by numeral to call PTZ preset in PTZ control settings/turns audio on and off in playback mode PLAY/Auto Enters playback mode/automatically scans in PTZ control menu Zoom+ Zooms in the PTZ camera in the PTZ control setting A/Focus+ Adjusts focus in PTZ Control menu/changes input method (upper/lower case alpha, symbols, numerals) Edits text fields and deletes character in front of cursor/checks the checkbox in checkbox 15 Control Keys Edit/Iris+ fields/adjusts camera iris in PTZ control mode/generates video clips for backup in playback mode/enters and exits USB device folder and eSATA HDD Menu/Wiper Returns to Main menu after successful login/press and hold five seconds to turn off key beep/starts wiper (if applicable) in PTZ control mode/shows and hides control interface in playback mode F1/Light Selects all items on list when used in list field F2/Aux Cycles through tab pages/switches channels in synchronous playback mode Main Spot/Zoom- Switches between main and spot output/zooms out image in PTZ control mode PREV/Focus- Switches between single screen and multi-screen mode/adjusts focus in conjunction with A/FOCUS+ button in PTZ control mode PTZ/Iris- Enters PTZ Control mode/adjusts PTZ camera iris in PTZ control mode Figure 3, DS-7316HUI-K4 Rear Panel (Not Shown: DS-7308HUI-K4 with 8 BNC connections, DS-7332HUI-K4 with 32 BNC connections) Figure 2, DS-7316HQI-K4 Rear Panel (Not Shown: DS-7308HQI-K4 with 8 BNC connections, DS-7332HQI-K4 with 32 BNC connections) Figure 3, DS-9016HUI-K8 Rear Panel (Not Shown: DS-9008HUI-K8 with 8 BNC connections, DS-9032HUI-K8 with 32 BNC connections) REAR PANELS (continued) Description of DS-73xxHUI-K4, DS-73xxHQI-K4, DS-90xxHUI-K8 Rear Panels No. Item Description 1 VIDEO IN BNC interface for TurboHD and analog video input 2 VIDEO OUT BNC connector for video output 3 AUDIO IN/LOOP OUT (DS-90xxHUI-K8) RCA connector 4 USB Port Universal Serial Bus (USB) port for additional devices 5 HDMI1/VGA Simultaneous HDMI1/VGA output. Display local video output and menu. 6 HDMI2 HDMI2 video output connector (DS-73xxHUI-K4 and DS-90xxHUI-K8 only) 7 AUDIO OUT RCA connector 8 Network Interface Connector for network (DS-73xxHUI-K4 and DS-90xxHUI-K8 = x2; DS-73xxHQI-K4 = x1) Connector for RS-485 devices. T+ and T- pins connect to R+ and R- pins of PTZ receiver respectively. 9 RS-485 and Alarm Interface D+, D- pin connects to Ta, Tb pin of controller. For cascading devices, the first DVR's D+, D- pin should be connected with the D+, D- pin of the next DVR. Connector for alarm input Connector for alarm output 10 Power Supply 100 to 240 VAC power supply 11 Power Switch Switch for turning on/off the device 12 GND Ground 13 LINE IN BNC connector for audio input 14 eSATA Connects external SATA HDD, CD/DVD-RW 15 RS-232 Interface Connector for RS-232 devices 16 ALARM OUT Connector for alarm output 17 AUDIO IN (for DS-9000HUI-K8) RCA connector 1 CONNECT DEVICES 1. Connect power cord to the DVR. 2. Connect DVR to LAN using Cat 5e cable. 3. Connect video monitor(s) to DVR using HDMI and/or VGA cables, as appropriate. 4. Connect mouse to USB port (wireless mouse can be used in lieu of included mouse). 5. Connect to audio I/O using RCA connectors. 2 START THE DVR 3 1. Plug power plug into 110 to 240 VAC outlet (surge suppressor is recommended). 2. Turn power switch on. Power indicator LED will turn on to indicate unit is starting. 3. After startup, power indicator LED will remain on. LOCAL ACTIVATION System access requires a secure, user-assigned password. T Set Admin Password First-time access requires user to create an admin password. 1. Input same password in Create New Password and Confirm New Password fields. Strong Password REQUIRED Password must contain 8 to 16 characters, combining numbers, lower and upper case letters, and special characters. At least two types of the above-mentioned characters are required. Also, reset password regularly. 2. Click OK to save password and activate device. 3 LOCAL ACTIVATION (continued) Password Strength Levels STRENGTH LEVEL Level 0 (Risky) DVRs will not accept password Level 1 (Weak) DVRs will accept password Level 2(Medium/Fair) DVRs will accept password Level 3 (Strong) DVRs will accept password DESCRIPTION Password is fewer than eight characters, contains only one character type, is same as the user name, or is mirror writing of the user name Password contains number + lower case letter or number + upper case letter and is at least eight characters Password contains two types of characters (neither number + lower case letter nor number + upper case letter) and is at least eight characters Password contains three or more types of characters and is at least eight characters The strength level indicator colors can vary by activation process, model number, and device type. Typical: Risky (no color), Weak (pink), Fair (yellow), Strong (green). PASSWORD CHARACTERS ALLOWED (ASCII Only): • Lowercase ASCII Letters a b c d e f g h I j k l m n o p q r s t u v w x y z • Uppercase ASCII Letters A B C D E F G H I J K L M N O P Q R S T U V W X Y Z • Special Characters • Numerals 0 1 2 3 4 5 6 7 8 9 T Set Unlock Pattern Admin user will be prompted to configure an unlock pattern for login in place of a password. 1. Hold down left mouse button and draw a pattern by connecting at least four dots on the screen, each dot connected only once). 2. Release mouse button when done. 3. Draw the same pattern again to confirm it. NOTE: If you forget the pattern, click "Forgot Password" to display the normal admin login box. T Log In (Unlock Pattern) 1. Draw the unlock pattern to unlock system. T Log In (Dialog Box) 1. User Name field will be prefilled with "admin." 2. Input Password (account will lock to prevent access for 30 minutes if seven incorrect password attempts are made). 3. Click OK. 4. After the device is activated, the Attention box pops up. T Export the GUID Password Recovery File 1. Generate and save GUID (Globally Unique Identifier) recovery key to be used to reset password. It is unique to each machine. 1) Insert a USB flash disk into DVR's USB port. 2) Click Yes to export GUID recovery key. Reset Password interface pops up. 3) Navigate to the USB flash disk. 3 LOCAL ACTIVATION (continued) 4) Click New Folder to create a folder on the USB flash disk. Name the folder to identify the machine (e.g., "Jones Home, PO3243..."). 5) Double click on the new folder to switch to that location for saving. 6) Click Export to export the GUID file to the USB flash disk. System will show the saved GUID file. 7) Click Back to return to the login screen. NOTE: The first nine digits after "GUID_" is the serial number of the device from which the GUID was exported. Digits after the serial number are the date of export. If multiple GUIDs exist for same unit, always use the file with the latest date. A GUID can be used only once. Generate and export a new GUID once an issued GUID has been used. 4 INITIALIZE THE HARD DRIVE (IF NEEDED) The system is set up to record upon power up and will beep and display "Do you want to initialize drive" prompt if the hard drive(s) are not initialized. Click Yes to perform the following steps automatically: 1. Go to MENU > SYSTEM CONFIGURATION > HDD. 2. Use the checkboxes to select the HDDs that need to be initialized. 3. Press INIT. NOTE: Factory installed HDDs come initialized. Initializing again will erase any record video. This does not affect settings.) . HDD LIST 3 TOTAL HDD SPACE $ FREE SPACE . 3 $ 5 SET DATE AND TIME 1. Go to MENU > SYSTEM CONFIGURATION > GENERAL. 5 SET DATE AND TIME (continued) . 3 $ . DATE/TIME Date and time settings 3 TIME ZONE Time zone and daylight savings time settings $ ENABLE NTP Network Time Protocol settings 6 SET UP NETWORK ACCESS A network connection is required to access the cameras remotely. 1. Go to MENU > SYSTEM CONFIGURATION > NETWORK. 2. Enable DHCP (check the checkbox). 3. Press Refresh to update the IPv4 address, subnet mask, and IPv4 default gateway. 4. Disable DHCP (uncheck the checkbox). 5. Change "Preferred DNS Server" value to 8.8.8.8 (leave Alternate DNS Server blank). . 3 / $ 1 4 . GENERAL TAB 3 NIC TYPE (Not changeable) $ ENABLE DHCP Check box so that router will assign IP address / IP V4 ADDRESS Default 192.0.0.64 1 PREFERRED DNS SERVER Default is 8.8.8.8 4 ALTERNATE DNS SERVER Leave blank 7 SET REMOTE VIEWING PORTS After assigning the IP information, click the More Settings tab. The More Settings tab contains the ports that need to be forwarded for remote access.