HoMedics AP-PET35 User Manual - Page 12
Troubleshooting
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This product earned the ENERGY STAR by meeting strict energy efficiency guidelines set by the US EPA. US EPA does not endorse any manufacturer claims of healthier indoor air from the use of this product. The energy efficiency of this ENERGY STAR qualified model is measured based on a ratio between the model's CADR for smoke and the electrical energy it consumes, or CADR/Watt. TROUBLESHOOTING PROBLEM POSSIBLE CAUSE SOLUTION Unit will not operate • Unit is not plugged in • Power button is not pressed • No power to unit • True HEPA filter is not installed correctly • Grille cover is not installed correctly • Plug unit in • Press the power button to turn the power on • Check circuits, fuses, try a different outlet • Reinstall the True HEPA filter • Reinstall the grille cover Reduced airflow • The grille may be blocked • Prefilter needs to be vacuumed • The True HEPA filter needs to be replaced • Check to make sure nothing is blocking the grille and air outlet • Vacuum the prefilter with the brush attachment of your vacuum cleaner • Replace the True HEPA filter Reduced odor removal • The True HEPA filter needs to • Replace the True HEPA filter be replaced Excessive noise • The unit is not level • Place the unit on a flat, level surface Replace filter light remains • The replace filter indicator lit after filter replacement needs to be reset • Press and hold the ionizer button for 3 seconds until the replace filter light turns off Display lights are off • Night-light setting • Press the night-light button until the desired lights are on/off 12
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