HoMedics UHE-WMTF185 User Manual - Page 13

Troubleshooting

Page 13 highlights

TROUBLESHOOTING PROBLEM POSSIBLE CAUSE SOLUTION No power/no mist from the mist nozzle • Unit is not plugged in • Humidifier is not turned on • No power at unit • Low water level • The humidistat setting is lower than the current room humidity • Transducer/ultrasonic membrane needs to be cleaned • Plug unit in • Press the power button to turn the unit on • Check circuits and fuses or try a different outlet • Refill the tank with water • Reset the humidistat to a higher humidity setting, or change to continuous on • Follow Cleaning the Transducer/Ultrasonic Membrane instructions in the Cleaning and Care section Peculiar odor • Unit is new • If unit is in use, the odor may be a dirty tank or old tank water • Old water in the water reservoir • Remove the tank cover and let the tank air out in a cool, dry place for 12 hours • Empty the old water, clean the tank, and fill with clean water • Remove and empty the water tank. Pour out any remaining water in the water reservoir Excessive noise • Unit is not level • Low water level • Place unit on a flat, even surface • Check the water level; refill the tank if the water is low White dust accumulation • Hard water used • Demineralization cartridge needs to be replaced • Use distilled water and a demineralization cartridge • Replace demineralization cartridge Clean Transducer/ ultrasonic membrane icon illuminated on the display • Transducer/Ultrasonic membrane needs cleaning • Clean reminder needs to be reset • Follow the cleaning the transducer/ ultrasonic membrane instructions in the Cleaning and Care section • Press and hold the clean reset button until the clean icon turns off 13

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13
PROBLEM
POSSIBLE CAUSE
SOLUTION
No power/no
mist from the
mist nozzle
Unit is not plugged in
Humidifier is not turned on
No power at unit
• Low water level
The humidistat setting is lower
than the current room humidity
• Transducer/ultrasonic
membrane needs to be cleaned
• Plug unit in
• Press the power
button to turn the
unit on
Check circuits and fuses or try a different
outlet
Refill the tank with water
Reset the humidistat to a higher humidity
setting, or change to continuous on
Follow Cleaning the Transducer/Ultrasonic
Membrane instructions in the Cleaning
and Care section
Peculiar odor
• Unit is new
If unit is in use, the odor
may be a dirty tank or old
tank water
Old water in the water reservoir
Remove the tank cover and let the tank air
out in a cool, dry place for 12 hours
Empty the old water, clean the tank, and
fill with clean water
Remove and empty the water tank. Pour
out any remaining water in the water
reservoir
Excessive noise
Unit is not level
• Low water level
Place unit on a flat, even surface
Check the water level; refill the tank if the
water is low
White dust
accumulation
• Hard water used
• Demineralization cartridge
needs to be replaced
Use distilled water and a demineralization
cartridge
• Replace demineralization cartridge
Clean
Transducer/
ultrasonic
membrane icon
illuminated on
the display
• Transducer/Ultrasonic
membrane needs cleaning
Clean reminder needs to be
reset
Follow the cleaning the transducer/
ultrasonic membrane instructions in the
Cleaning and Care section
Press and hold the clean reset button until
the clean icon turns off
TROUBLESHOOTING