Holmes HCM3955 Owners Guide - Page 11
Troubleshooting
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TROUBLESHOOTING Restore Button on Control Panel restores the Smart Humidifier to its factory settings. This is only required when your WiFi® router changes. You do not need to restore your humidifier when you get a new smartphone if your router remains the same. To Restore 1 Unplug the unit. Press and hold the "RESTORE" button, located on the front of the control panel of the Smart Humidifier. 2 While holding the Restore Button, plug the unit in and hold button for 10 seconds. You will see a fast amber light blink. You can then release the restore button here. Then you will see a green light blink - this means WeMo® is rebooting. 3 The green light will then begin to alternate between green and amber blinking. 4 "WeMo® Smart Humidifier" App will show in settings on your device. When the Smart Humidifier is connected the Wi-Fi® connectivity symbol on the unit will be solid green. NOTE: Restore Button on Control Panel restores the Smart Humidifier to its factory settings. This is required when changing routers, internet service providers or used during troubleshooting. 20 TROUBLESHOOTING Water on Floor/Leaks: Reduced Performance Reduced humidity Smart Humidifier was moved Unit is not level Your wick Filter may have reached their useful life. Filter and/or filter door not installed properly Too low of settings selected This unit must be empty prior to moving to a new location. Select an even surfaced floor to place your Smart Humidifier on. Check the floor level indicator line inside the water tray. Some water conditions, air quality and above average usage patterns may reduce the life of your filter and results in ineffective wicking of the water through the filter. Open filter door and remove with filter. When placing back in unit, be sure to put filter on INSIDE LIP of bottom tray and the door on the outside of the lip of bottom tray. See details in How to Replace the Filter section on page 14. Try increasing the fan speed and the humidity setting. The units air intake grill Ensure area is clear by located at the bottom setting humidifier on a of unit may be blocked. hard floor to prevent air restrictions. 21