Honeywell HCM-6011WW Owners Manual - Page 13

Troubleshooting (Continued) PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION Humidity display is too high (Models HCM-6012i, HCM6013i) Moisture/condensation accumulated in the humidity sensor Unit is overfilled with water Turn off the unit and completely dry out the unit Drain the excess water from the base and completely dry out the unit Filter turns brown Filter may need to be replaced Condensation forming on Humidity level is set too high the windows and/or walls Unit is placed too close to the wall and/or windows Humidifier has strange odor or unit does not seem to be as clean as when I purchased it Need to replace Protec™ Cleaning Cartridge Unit needs to be cleaned If you filter is light brown or rust colored after a short amount of time it's probably from mineral deposits. Soak filter in a sink full of cool water to help break up the deposits. The discoloration may remain but it should not affect the humidifier's performance. If you notice a performance decrease or live in a hard water area you may have to replace your filter more regularly. Replace your filter (Model HC14). Visit the retailer you purchased your unit from or call 1-800-332-1110. Reset humidity to a lower level and/or reduce the output level. Relocate the unit If you have been using your humidifier for over 30 days chances are you need to replace the Protec™ cartridge. (Models: PC-1 or PC-2). Visit the retailer you purchased your unit from or call 1-800-331-1110. Clean your unit as directed in the Cleaning section. Regular cleaning is recommended to keep the unit functioning properly. The humidifier cycles on/off The humidifier is responding to your room humidity based on the humidistat setting. This is normal. Set the humidistat to a higher or lower desired setting. If you do not want your unit to cycle on/off periodically run your unit on "Continuous Mode". See operating instructions. Water leaks from tank Rubber tank ring is missing or improperly placed Tank cap not tight enough Remove tank cap then replace or reposition the ring. Make sure the cap spring valve operates freely. Tighten the cap Tank cap is too tight Tank cap over tightened Lightly lubricate the cap gasket with petroleum jelly to ease opening. 13